Emerald Description
Manage your campaigns effectively with a comprehensive CRM solution designed specifically for the tourism sector, enabling improved processes, reduced costs, and enhanced customer satisfaction. Your clients represent your future potential; hence, it's crucial to analyze and manage your interactions with them – starting from the first point of contact, through bookings, and continuing to customer feedback and repeat reservations. ISO has crafted Emerald, a CRM system uniquely tailored to the tourism industry's requirements, facilitating the entire tourism value chain from initial travel inquiries to follow-ups that encourage customers to plan their next journey. Additionally, with its modular structure, Emerald can be customized to fit any specific needs of your business. There is also iEmerald, a mobile CRM designed for your sales team, ensuring that business processes in marketing, sales, and customer service are streamlined. This approach not only fosters stronger customer loyalty but also allows for a deeper understanding of customer preferences and requirements, ultimately leading to more meaningful relationships.
Emerald Alternatives
CTM is a cloud-based conversation analytics and lead management platform designed to connect marketing attribution with customer communications and sales outcomes. Formerly known as CallTrackingMetrics, the software provides call tracking, conversation intelligence, lead routing, and contact center functionality. Its call tracking technology uses dynamic number insertion to attribute incoming calls to specific advertising campaigns, keywords, websites, and marketing channels. The platform also tracks SMS conversations, website form submissions, and online chats to provide a consolidated view of customer engagement. AI-powered analytics automatically transcribe, summarize, score, and analyze conversations to identify customer sentiment, purchasing intent, and potential sales opportunities. CTM includes AI voice agents that can answer inbound calls, qualify prospects, schedule appointments, and route inquiries to appropriate team members. Workflow automation tools support lead distribution, customer follow-ups, notifications, and CRM updates based on configurable business rules. Its reporting capabilities include real-time dashboards, advertising ROI analysis, agent performance monitoring, and campaign attribution reports. CTM integrates with marketing, analytics, and CRM platforms through native integrations, APIs, webhooks, and customizable automation tools.
Learn more about CTM
The leading golf course software. Lightspeed is the golf course management software used by more than 2000 golf clubs worldwide. It is supported by a team of golfers who are passionate about golf. Lightspeed gives you the peace of mind that comes with being able manage your entire facility on a single platform. The industry's most advanced tee-sheet will help you run your business like a professional. Lightspeed is the industry's most powerful cloud-based golf course management and tee sheet software. All from one system, and more efficiently than ever. Modernize your pro-shop and improve customer service by using a POS system that is tailored for golf retail. It's also fully integrated with your tee-sheet. You can run your pro-shop from anywhere, on any device.
Learn more about Lightspeed Golf
MYT SaaS
Manage Your Trip (MYT SAaS) is a web-based platform that allows tourism operators to manage groups and private tours. MYT SaaS is a one-stop solution that allows tourism professionals to manage, market, and create their tourism offerings seamlessly. MYT SaaS offers MYT Traveler and MYT Tour Guide apps, which allow users to access the solution from their mobile devices. MYT SaaS features include back-office management and unique tourism CRM, marketing tools. Feedback management, operation management, feedback management, contact database, real time feedback, group registration, booking online, and many other key capabilities.
Learn more about MYT SaaS
ANIXE Resfinity
ANIXE’S Resfinity Hotel Platform is a high-performance hotel sourcing and booking solution, built to provide an easy to use tool for managing longtail accommodation product. With Resfinity tour operators are able to efficiently increase their revenues and profit margins, using third-party hotel product from an ever-growing portfolio of selected suppliers… all under one roof, and with only one integration effort.
Resfinity Hotel is a third-party supplier aggregation and distribution company that specializes in hotel room type automated deduplication and mapping, accelerated search, response solutions, offline rate exports in different formats, offline rate and availability exports, accelerated search, and response solutions.
Resfinity Air develops and maintains custom web interfaces and booking engines to support the airline industry. Resfinity Air empowers global airlines with extensive customization options and high service uptime.
ANIXE is a tech company that focuses on providing advanced technological sales solutions to the travel, tourism, and other industries. We were created on the edge of technology and travel. We create SaaS products for the tourism industry. We help to grow digital commerce and travel.
Learn more about ANIXE Resfinity
Pricing
Pricing Starts At:
$500.00/one-time/user
Pricing Information:
Pricing depends on number of users and on choosen modules
Free Trial:
Yes
Integrations
Company Details
Company:
ISO Travel Solutions
Year Founded:
1979
Headquarters:
Germany
Website:
www.isotravel.com/en/solutions/customer-relationship-management
Media
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
In Person
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Emerald Features and Options
CRM Software
Calendar/Reminder System
Email Marketing
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management
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