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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Ensure your guest communication remains accessible around the clock with a live chat integration for hotel websites that enables you to engage with visitors through messages. By utilizing messaging automation, you can address guest inquiries at any hour, providing timely responses regardless of the time of day. Consolidate all your messaging platforms, including SMS, Facebook Messenger, email, and WhatsApp, into one unified inbox to enhance your communication efficiency. This feature allows you to reply to guest questions in real-time, assign tasks to team members, and monitor all conversations seamlessly. Make sure to provide essential information for every aspect of your guests’ stays, transforming your communication into an excellent tool for cross-selling. You can segment and manage guest profiles effectively, scheduling personalized messages and promotions tailored to factors like arrival dates and group sizes. This strategic approach ensures you reach the right guests at the most opportune moments. Additionally, leverage PMS connectivity to create a tailored, messaging-centric guest experience that resonates with your audience. Instantly engage with your guests on the messaging platforms they prefer, enhancing their overall experience and fostering a connection that encourages loyalty.

Description

Communicating important information to your guests can often be a lengthy process, yet effective and timely communication remains essential during their stay. GuestCompass bridges the gap between you and your guests via an online platform that offers current information and valuable insights. This digital connection turns what is typically an impersonal exchange into a more relatable and engaging conversation. While mobile phone access for entry has existed for some time, now there's no need to clutter your device with yet another app to manage it. Our service enables you to grant guests a digital key within a secure framework, giving you complete oversight of its usage in terms of timing and location. This is particularly useful for accommodations where common inquiries arise repeatedly. Maintain a personal touch throughout their visit by communicating under your own brand name, making it an essential aspect of the online customer experience. It’s quick, straightforward, and reduces paper usage, enhancing efficiency at the front desk while simultaneously creating opportunities for upselling and offering additional services. Ultimately, this innovative approach transforms the guest experience into something far more tailored and engaging.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Messenger Yes 
4SUITES Yes 
5stelle* Yes 
Booking.com Yes 
Calendly No 
Clock PMS+ Yes 
Formitable No 
Google No 
LINE Yes 
Lobbi No 
Mews Yes 
Oracle Hospitality Reporting and Analytics Yes 
Protel Cloud PMS Yes 
Rezlynx Yes 
Runnr.ai No 
SiteMinder Yes 
Telegram Yes 
Tripadvisor No 
WhatsApp No 
X (Twitter) Yes 

Integrations

Facebook Messenger Yes 
4SUITES No 
5stelle* No 
Booking.com No 
Calendly Yes 
Clock PMS+ No 
Formitable Yes 
Google Yes 
LINE No 
Lobbi Yes 
Mews No 
Oracle Hospitality Reporting and Analytics No 
Protel Cloud PMS No 
Rezlynx No 
Runnr.ai Yes 
SiteMinder No 
Telegram No 
Tripadvisor Yes 
WhatsApp Yes 
X (Twitter) No 

Pricing Details

€99 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Bookboost

Founded

2016

Country

Sweden

Website

www.bookboost.io

Vendor Details

Company Name

GuestCompass

Country

Netherlands

Website

www.guestcompass.nl/

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Product Features

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