Alternatives to GuestCompass

ICIboT can be used as a standalone product to manage guest engagement from beginning to end. The online guest service portals allow you to take new orders and manage guest inquiries. You can serve your guests in any area, such as the lobby and kiosks, by using real-time, multilingual, and multi-platform technology. You can satisfy your customers, increase customer loyalty, and increase your revenues with one product. ICIboT increases hotel revenue and improves guest satisfaction. ICI promotes your hotel on guests' phones during the pre-stay, post-stay and post-stay periods. It also sells your services and acts as a new sales platform that allows guests to choose your hotel. ICI's multi-platform support will help you increase your repeat guests and your revenue. We integrate with your PMS/CRM, ERP, and Analytics systems to ensure guest satisfaction. Please contact us to learn more about our new guest expertise program.

It's easy to submit a service request. You can schedule a service request, or browse special services during your stay. These requests can be made using the hotel's mobile browser or on the hotel's in-room tablet. Mobile convenience is now possible. You can control the lights, fans, ACs, and other appliances using your mobile phone or tablet in your room. Your mobile can be used as a remote control for all IR devices within the room by installing our IR blaster. There are many features that the hotel can provide, including shopping recommendations, taxi services, and places nearby. Chat is available for guests and staff communication. There is no need to ask for or carry room keys. Your mobile phone can be your key throughout your stay.

In the new age personalization, guest expectations can be met. Guestext exceeds their expectations! Communication has never been easier. Hoteliers can establish a personal relationship with their guests using guestext even before they arrive. Our opt-in messaging platform allows you to create total guest satisfaction and build guest loyalty. guestext is a mobile connection that allows hotels to communicate with their guests. It enables them to provide better guest experiences and a two-way mobile connection. Hotels can send text messages to individual guests, groups of guests, or all guests who opt-in to guestext. Hoteliers can communicate with their guests before, during, and after their stay. guestext creates guest relationships that will bring repeat business, increase income, and give feedback to guests. Hospitality statistics show that 78% of guests prefer text messaging. Texting is faster than email and phone, and allows guests to connect instantly.

Our chat-based concierge can triple your customer service response times. It automatically routes requests and makes reservations for immediate fulfillment, leaving your support team free to handle more complex requests. Personal conversations on multiple channels will help you build relationships with your guests during and after their stay. You have full control over all areas of your property. This allows you to easily access and manage micro and macrosystems from one location. We assist your team to quickly adapt to the new system with on-site tutorials and informative onboarding walks.

Our Hinfo digital hotel compendium allows guests to stay up to date with details and services at the property they are staying at, in addition to details on recommended local attractions, restaurants, supermarkets etc. Your property can benefit from our interactive digital solution, with reduced overheads, increased opportunities for revenue generation and improving guest satisfaction. Hinfo is accessible via a mobile app and web-based solution, with QR code options available. The vast majority of guests are choosing to access the property hotel compendium details via our mobile app and provides a similar but personalized experience at each member property that the guests are staying at.

Intelligent guest CRM that uses SMS texting to send recommendations, itineraries, and other requests. TripSee Concierge offers personalized attention to each guest, resulting in a stronger, more meaningful relationship and improved guest re-bookings. Hoteliers who create an unforgettable experience for their guests will be more likely to book again the next time they stay at a hotel. TripSee Concierge allows you to create a unique experience for your guest, including personalized recommendations and fully-planned day trips that are tailored to your preferences.

Mobile guests today, including conference attendees, business travelers, and local residents, expect modern ways of connecting with their hotels and engaging the cities they visit. Hoteliers also know that meeting the digitally-savvy guest's expectations directly correlates to increasing direct bookings, increasing service sales, improving customer satisfaction, and increasing TripAdvisor ratings. Zuzapp allows hoteliers to deliver a unique and enhanced experience for their guests before, throughout and after their stay. Discover how you can deliver a personalized, mobile and local experience to your guests. You can improve guest satisfaction and recovery by allowing your guests to ask questions, share concerns and make requests that will enhance their stay.

The most advanced digital hospitality solution today will take your art to the next level. Our platform enables hospitality professionals to improve their performance, increase profitability, and boost their brand all from one platform. We help our guests have a more enjoyable, personal, and memorable experience. Smart automation takes away the time-consuming tasks so you can concentrate on what really matters - your guests. Duve allows guests to have an unforgettable experience, which will help you increase your revenue. Our platform allows guests to receive perfectly timed offers that showcase all your services in an easy and personal way. Duve makes communication easy by making it smart, flexible, and friendly. This will make your guest experience memorable and more manageable for both you and them.

All-in-one tool that facilitates the entire digital guest experience pre, during, and after stay. Avoid waiting in lines by using Pre Check-in and Express Checkout that are contactless. Mobile Key is also available to allow guest room access. Guests and staff can communicate seamlessly to answer any questions or requests. To personalize your room amenities and meals, access in-depth Eat and Stay preferences before guests arrive. Send promotional messages about spa, dining and other services to guests. All services, including in-room dining, spa, and activities, can be displayed. Guests can also book through their mobile devices. Facilitate hotel guests to book services such as yoga, golf, and more. This will create upsell and cross-sell possibilities. To avoid food allergies, guests can scan QR food labels and menu items. Prefme Partner Listing: Showcase hotel room types, restaurants and offered services.

To enhance guest experience, communicate with guests before, during, and after their stay. The Instio GEM automated communication platform allows you to communicate with guests pre, during, and after their stay. It automatically communicates with guests in a timely manner, enhancing the guest experience. Our platform connects guests and operations teams via SMS, Email, and in-app messages. Automate your most tedious, routine messages with our platform. We'll send them out automatically based on the triggers that you set. Automate your communications, such as check-in instructions and check-out instructions, birthday or anniversary wishes, sequences for follow-up messages like review requests, etc. to save a lot on manual interactions.

RueBaRue Guest Communication Platform helps vacation rental managers optimize operations, increase revenue and provide guests with the best experience using SMS/text automation, guest messaging via text, digital guestbooks, local area guides, surveys, Google business reviews, and more. With RueBaRue, vacation rental property managers can:

Contactless solution for the smoothest possible guest journey. MyStay will help you increase your revenues and services to a new level. Both hoteliers and travellers will benefit. We are proud that MyStay Free Contactless Kit has been chosen by the United Nations World Tourism Organization, supported by the World Health Organization (WHO), as the best worldwide solution to reduce COVID-19's effect on tourism. Your guests will be more engaged if you greet them with a warm welcome. hotel transfer. Your guests will be directed to a page that contains a smart catalog of your services as well as all the information they might need. Your guests can quickly find what they are looking for and order it online using their mobile phones or computers. Easy online check-in will cut down on wait times at the reception. Allow guests to complete forms online in advance. With a map that can be customized for mobile phones, show your guests the best places in the vicinity of your hotel.

The GuestAssist App makes it easy to have another staff member, but without the additional costs. Guests can easily find all the information they need prior to and during their stay. This reduces the number of phone calls. You can view your account balances online and make instant credit card payments. Get directions to your property. Access information about your property, including local services and amenities. Keep up-to-date about the weather so you can plan your activities. You can get Wi-Fi login information without having to ask at the office. Add-ons such as breakfast or a picnic hamper can be purchased. Access useful information such as local services and amenities.

Modern Hoteliers will find refreshingly simple reviews, guest engagement and a messaging solution. Next Generation Reputation Management. You can influence your customer's booking decisions by using cutting-edge reputation management. Get new reviews, collect feedback and improve your online scores. Analyze reviews, display your best reviews on your website with the review widget, and respond automatically to your guests' reviews. Comprehensive Review Responses. You can stand out and inspire confidence in travelers by providing personalized, hand-crafted responses to their online reviews. Guest Messaging Platform. With SMS and WhatsApp, you can connect with your customers at every stage of their journey. Multi-channel communication platform that allows for personalized guest experiences, operational excellence, increased revenue, and a simple interface. Fully Automated Chatbot. AI-powered webchat increases direct bookings Travel shoppers who book through an OTA can save up to 60%

Better.guest improves guest communication before, during, and after a hotel stay. Our software solution will elevate your service and relieve your staff with the digital guest directory for your hotel. Experience the benefits of digitization with the digital guest directory. Everything is available on any device, tablet, TV, smartphone or laptop with just one click. Smart software solutions for digital guest directories can be delivered on different output media.guest is independent of hardware. You can update the content and offer by pressing a button. You can easily create new content, manage push orders, and present your hotel services. Better.guest is a new software solution that allows you to manage your guests comfortably from anywhere, at any time, without needing any programming or WordPress knowledge.

Ensure that guest communications are available 24 hours a day. You can send and receive messages to hotel visitors using a plug-in called live chat. You can answer guest questions at any hour of the day or night with messaging automation. All messaging apps can be merged into one inbox (email, SMS, Facebook Messenger, WhatsApp, and email). You can respond immediately to guest inquiries, delegate to other team members, and keep track of conversations. Give the information guests require for each phase of their stay. This is a great tool for cross-selling. Segment & manage guest profiles. Based on group size, arrival dates and other metrics, you can schedule personalized messages and promotions for your guests. Reach the right guest at exactly the right moment. Get PMS connectivity. Create a personalized and targeted guest experience that is messaging-first. Instantly connect with your guests via their preferred messaging app.

Reduce the number of front desk requests and wait times by over 25%. Save 56% on brand quality audits. Improve your NPS by more than 35% while simultaneously increasing your RevPAR. Your guests will be more engaged than ever before, with an increase of 60%. You will be able to respond quickly and accurately in just minutes. By leveraging a unique guest profile, which is constantly expanding, you can provide a customized experience to your guests. This allows for granular targeting and micro-segmentation. Revenue can be generated from within the hotel by up-selling, referring guests to nearby activities, partnering with promotions, and completing in-stay transactions. VenueLytics, a comprehensive AI-based guest experience platform and data analytics tool, dramatically improves guest engagement to make you more profitable. Respond to online and in-stay reviews and feedback instantly.

The way people communicate has changed with technology. Make guest communication simple and easy via SMS or other messaging apps. Automated responses answer common questions so guests don’t have to wait long for an answer. Scheduled messaging can be used to greet guests, check in during their stay, remind them about upcoming activities, and give them a warm welcome. To gauge how guests are enjoying their stay, use in-stay surveys. Any problems can be fixed immediately, ensuring that guests have a better stay. To increase guest engagement and book direct, you can use hotel text-messaging. Collect the right information and upsell room upgrades, early check in, and other services to guests. List the policies of your property on the registration forms so guests can agree to them.

Our AI agent can handle all booking inquiries as well as guest calls around the clock. Our AI-driven communications allow you to connect quickly and easily with your guests via popular messaging apps such as WhatsApp. Our AI-driven management system automates and streamlines all operational tasks, improving productivity and response time. AI-powered suggestions can be used to enhance service instantly and personalize the guest experience dynamically. Empower your hotel staff with tools that are designed to meet modern challenges and customer expectations. Our AI-driven solutions will simplify every step of your guest's experience, from pre-arrival through to post-stay. Our intelligent tools can help hotels manage reservations and enhance guest experiences, as well as secure lasting relationships by providing tailored communication and services. AI captures guest requests and issues quickly, improving guest satisfaction.

Personalized communication with your guests is a great way to enhance your guest experience and streamline hotel operations. SABA Chatbot is an automated, 360-degree communication platform for hotels. Our intelligent chatbot for hotels uses artificial intelligence and machine-learning to personalize the guest experience. It can answer guest questions, make recommendations, and book hotel services. Our natural language processing algorithm can understand the intent of guests and provide instant communication. SABA Chatbot is trained in understanding guest queries and assessing their sentiments to provide a superior user experience. It will answer any guest queries and respond to service requests in order to ensure maximum engagement and quality service. It will eliminate the anxiety that guests may feel when visiting a property where staff might not speak their language.

How can our Smart Hotel app help? Digitize your guest journey, engage with guests, streamline operations and optimize your restaurant ordering! Our platform allows you offer in a single app a number of tools that allow your guests to check in and out online, access their rooms with a digital code, make in-room requests, chat with the staff through a ChatBot and have access to a tailored City Guide with GPS guided routes and useful information like weather, news and flights. Allow guests to speed up the check-in process by submitting their personal preferences, marketing consents and passport before arrival. Allows online payment with Credit Card, including pre-authorization and tokenization. All data is automatically updated within the PMS.

GuestService is a standalone product that allows for end-to-end guest engagement. The online portals allow you to take new orders and manage guest inquiries. You can provide service to your guests from any area of the internet, mobile, kiosk, lobby, or kiosk. You can satisfy your customers, increase customer loyalty, and increase your revenue with one product. GuestService makes sure that your guests receive the best service possible. They can send their requests, place orders, and track their status via the mobile. Your guest will be able to find out about your hotels, services, and other nearby places. They can also use the digital concierge service. There is no additional setup fee. Select your package and you can instantly get started using it. Our online chat team is available to assist you during the setup phase.

GuestTraction is the market leader for guest engagement. A suite of online services that will help your property engage with guests. These services can be provided to a variety of property types, from large hotels chains to individual motels. These products are simple to use, powerful, customizable, and designed to fit your business. Learn why GuestTraction is loved by clients around the globe and how we can add value to your business. We know that technology solutions are not for everyone. We take a measured approach to finding the right product for you. This means you won't be paying for unnecessary bells and whistles that will not be of any benefit to your business. It is important to be able to call a human being in an ever-changing world. We are proud of our high-quality customer support. You will not feel like a number, but rather a friend.

Oaky's robust software for upselling is a great tool for your hotel at all levels. Oaky is available for you to explore. You can also contact our sales team for a tour. We would love to show you how it works. Oaky allows your guests to select the services and products they value most. The positive impact of personalized upselling, which is based on data and sent at the optimal times, has been proven to positively impact ROI. Oaky harnesses automation to increase revenue per guest while not burdening your operations. Oaky improves guest experience and drives incremental revenue via targeted upselling. Oaky automates pre-arrival communication with guests at optimal times between reservation and arrival. This has been proven to have positive effects on conversion. Oaky makes your hotel feel more welcoming by providing guests with access to the latest add-ons and upgrades during their stay. Oaky helps increase conversions of direct bookings, and decrease cancellation rates.

After check-out, guests can leave feedback to the group. This gives all staff a transparent view about their stay. Guests can send a welcome message, thank-you message, and a WiFi username/password via guest whatsapp. Guests can now use their WhatsApp to contact the staff and management with any queries or concerns. This allows staff to perform service repair while the guest is still at their hotel. This ensures that there are no negative reviews in the online review. Customer delight is only possible when you have a clear view of your customer and their needs. To create a shared view of your guest, you and your team will join an internal chat group. You will be able to see all guest preferences in the chat group, even before the guest checks in. You can now complete the pre-checkin before the guest arrives. Guests can simply walk in, receive their key, and then head to the room. There are no waiting times, no queues, and no wait times.

Ivy combines automation and human expertise to provide timely and accurate guest communication. This frees up hotel staff and enhances the guest experience. Ivy is a warm host and will personalize your stay. Ivy can answer all your guest's questions in less than a second. Ivy's powerful analytics give you insight into your guest experience. You can also manage all guest requests from one place. Discover the many ways Ivy communicates with guests and increases satisfaction scores.

Automate guest email and SMS marketing communications for guests to stay connected throughout their guest journey. You can personalize every communication, regardless of whether it is triggered at check-in/out, or as part of an automated campaign. Offer personalized content and offers. Each guest message is customized to the guest's specific needs, history, and stay. This creates both service and revenue opportunities. You can quickly create offer templates with your branding using a simple drag-and-drop interface. Your messages will be optimized for mobile and desktop viewing. An intuitive cloud-based PMS that allows guests to connect with you on a personal level to increase revenue and occupancy, manage inventory, reduce costs, increase brand loyalty, and improve guest satisfaction.

Kipsu's solution has been used by over 2,700 properties, management teams, and brands. It gives hotels an organized and intuitive way of communicating with guests via messaging. From any device, team members can delegate, prioritize and respond to guest messages via a single inbox. Chatbots are not popular with guests, according to research. Kipsu's sole focus is to facilitate human interaction between staff members and guests. This eliminates unnecessary blunders that can be caused by chatbots and automated messaging. Kipsu places service professionals at the heart of the guest experience. Digital messaging makes it easier for guests to communicate with you about their stay and reduces anxiety. Kipsu helps to route calls and traffic to messaging from the front desk, allowing staff members to better prioritize and delegate guest needs.

Mobile messaging, emails, promotions, and other means of increasing awareness and interest for potential guests are all part of Runtriz guest engagement. Highlighting local attractions and amenities will increase your property's profile and encourage direct bookings. Runtriz solutions offers early check-in, upgrades and staff recommendations to extend the stay and increase revenue. Guests can also chat and message staff directly to request special requests for their event, room, or activities. Guests can engage with Runtriz solutions like mobile key, F&B ordering and mobile check-in. Chat also increases guest engagement which leads to increased revenue. Push notifications are sent to guests during their stay and provide them with targeted promotions, information about attractions, amenities scheduling, transportation, or event information. In-room control via mobile device for TV, lighting, thermostat, and other electronic devices.

One system designed for today's business. It includes CRM, PMS, and invoicing. Personalize every guest's stay before they arrive. Communicate with your guests in the manner they prefer: text, email, or voice (Amazon Alexa). Your guest will first interact with your hotel by receiving a confirmation email. Then, they will receive a post-stay survey. Neither of these provide an interactive channel for guests to communicate with you. Automated streamline communication is available from before your guests arrive to after checkout. This happens without your staff having to lift a finger. You can give them the opportunity to make any pre-arrival arrangements, notify them when their room will be ready, and ask them how they are after they have checked in. After they have checked out, you can thank them for staying. Negative feedback is not only difficult to gather, but it also makes it less likely that guests will leave positive feedback.

Room service on your guests' phones. Features a booking and rental system, inventory management, upselling and analytics. Chat with guests in or out of the hotel using GuestBell. Upgrade your paper brochures and make them digital with GuestBell. Instantly share updates and special offers without the limitations of printed material. GuestBell provides individual order reviews to help you identify and resolve problems before they become negative OTA ratings. Post a beautiful flyer on the walls of the rooms, in the common areas or the front desk. The QR code is scanned by guests and they can start ordering immediately. Send automatically when a guest is added to system. Integration allows us to get user contact information from your PMS.

Your guests can now carry five-star service with them at all time. The modern era of travel has brought the most engaging guest experience platform to hotels. Unlimited 4G data and hotspot. Unlimited local and international calls. Direct dials to all hotel departments. Local emergency services are also available. Portier Chat allows for faster servicing. You can update hotel content in real time, remind guests about hotel facilities and events, send promotional messages, navigate guests through uncertain times and group guests together for corporate events. Portier is the perfect fit to provide personalized services and experiences that are based on traditional hospitality delivery for your guests.

Vamoos is an app for hotels, villas, and travel agencies. From the moment guests book, to the time they leave, you can connect with them and give them all the information they need. It offers over 25 features that will help you create the best guest experiences. These include 24/7 messaging, beautiful imagery and daily itineraries. A countdown timer, offline accessibility, points-of-interest, push notifications, interactive maps, and fully booked services. Enjoy 50% higher rebooking rates, and greater customer loyalty Provide a memorable customer experience that guests and travellers will love. Vamoos Connect is our latest innovation. Vamoos Connect is a revolutionary tool for the hospitality and travel industry. It can be used by hotels, villas, and travel companies.

Only platform that combines messaging and concierge. This allows for contactless communication and trip planning, to create exceptional customer experiences. Engage with guests via their preferred channel or app such as WhatsApp, WeChat and FB Messenger, LINE SMS, LINE, SMS, and more. You can manage conversations in your hotel easily and let your guest communicate in more than 100 languages. Your own app allows for rich messaging at all stages of your guest's stay, from pre-arrival through post-stay. Allow guests to have a completely contactless guest experience. This includes contactless check-in & check-out, digital mobile key and guest folio.

Application DeskBell offers quick, easy, and convenient orientation in the hotel where you are staying. You no longer need to print out the hotel descriptions in the room booklets. All information will be saved in the mobile application. You'll find the following in the DeskBell app: - A detailed description of the restaurants and bars in your hotel, including photos, work times and any information about dress code or age limit. - All restaurants have convenient menus with photos, descriptions, and pricing. - All necessary hotel phone numbers. You don't need to ask where to call your friend from at the reception, in SPA, or from the cleaner. - Information about entertainment at the hotel. The rules and timing of swimming at the beach and in the pool. Time and place of sporting events and animations, opening hours of the child's area. Different equipment can be rented.

XM Hospitality™, a communications solution specifically designed for the hospitality industry, is available. XM Hospitality is compatible with over 150 telephony systems as well as more than 60 Property Management Systems (PMS). This allows you to leverage your existing infrastructure to improve guest experiences and staff productivity. The solution automatically manages guest voicemail, in conjunction with PMS checkins and check-outs. It also enhances staff members' ability stay connected while on the property. This solution delivers the quality communications customers expect. XM Hospitality allows organizations to achieve new levels in operational efficiency, competitive advantage, and cost savings. xm hospitality YouTubeThis Linux-based communications solution and messaging system increases operational efficiency by allowing guests and customers to instantly connect with the information that they need. It is designed to be simple to use, cost-effective, powerful, and deliver critical features to the hospitality industry.

Using better guest relationship management, accommodation providers can increase their revenue and satisfaction. LoungeUp is a unified platform which collects, structures and enriches guest information. This allows you to manage communications with guests via any channel, create seamless experiences, and drive guest engagement. Communicate with guests via their preferred channels. Our platform's intelligence allows you to send the right message at just the right moment. Deliver exceptional service that is tailored to each guest.

Mass texting is a great way to reach employees and customers. Not all texting software is created equal. Trumpia is a unique tool that automates tasks and targets messages to take your business beyond spammy text blasts. You can automatically deliver the right message to your audience. Our platform is cloud-based, and provides a user interface that is friendly with a variety of tools for end-users. Trumpia allows you to automatically send targeted messages to the right person at the right time. Automate your operations with automated text messaging that is both rule-based and response-based. This will reduce human error and streamline your workflow. You can send and receive messages with your existing phone number without having to reveal your personal number. Trumpia gives you the best ROI for your employees and customers throughout their entire lifecycle. You can cater to your subscribers' preferences and reach 100% of your audience.

Start communicating today. Reach out to your guests at the right moment. Let your guests use the messaging tools they prefer, such as WhatsApp, Viber Line, SMS, Facebook Messenger etc. To communicate with the hotel. Deliver a seamless, personal communication experience. Handle multiple languages and requests on a single display. Grace allows multiple staff members to respond to guests from their own screens, integrated with your PMS. Operators are presented with critical guest information and everything is updated in real-time. Grace helps you improve the way you interact with your guests. It increases guest satisfaction while providing you with valuable analytics. Grace uses the main landline of your property as a WhatsApp number that is officially verified. Guests can communicate with confidence, knowing who they are talking to. You can easily communicate with your guests, answer their questions, send photos, and even understand their moods.

Award-winning hospitality software to improve communication, accountability and guest experience. Modern hospitality TV, signage and messaging experiences that increase guest satisfaction. Stay Enhancements allows you to offer services, showcase products, or upsells in order to generate additional revenue. Unique services delivered to your guests can create memories, enhance the guest experience, and generate additional revenue. We have tools to help monetize experiences and create better guest experiences. Our features will increase revenue and improve communication. This will ensure that your guests have an amazing stay. Branding and user experience that is award-winning. Share messages that will drive revenue and action with guests. Showcase local flavor by curating local recommendations. Allow guests to book activities and excursions.

Your company's bottom line will be directly affected by your ability to manage service quality in this age of online guest reviews. Knowcross provides the tools you need. Increase efficiency Enhance guest service. Increase guest loyalty. Knowcross gives your hotel staff better guest data, so you can better anticipate, respond to and exceed expectations.

All-in-one engagement platform that allows hotels to increase revenue, improve customer satisfaction, and drive loyalty at every stage of the guest journey. Pre-arrival surveys and commission-free upselling help you and your guest design the perfect stay. Pre-arrival revenue can be increased by one-click upgrades. Your guests will also feel more excited about their stay. In-Stay allows guests to provide feedback and messages while they are still on-site. This helps you improve service and recover customer satisfaction. Guests can log in to WiFi, scan a QR code and leave feedback. You can also communicate directly with them via SMS or WhatsApp about their experiences. Guests will be impressed by the simple surveys that are available right after their stay. A full suite of analytics and reputation management tools allows you to make better strategic decisions, improve guest satisfaction scores, and remain top of mind on review sites.

HostBuddy Al is a cutting-edge technology that enhances guest communication with short-term rental hosts. HostBuddy automates guest responses to questions about property features and common issues. It is integrated with existing property management systems so that automated responses can be sent directly over existing communication channels.

Contactless mobile everything supports social distancing, including check-in, room ready messaging, room keys and ID verification, check-out and check-out. All this is possible on guests' smartphones. Once their room is ready, guests receive an automatic text message alert. They simply pick up the room key or their mobile keys and head to their room. Streamline check-in and checkout, make it easier for guests to order food, increase staff productivity, and improve the guest experience. Mobility is becoming more popular as a way for properties to cut overhead and provide guest self-service options. rGuest Express Mobile makes it easy to improve service without having to hire additional staff. Hospitality leaders are improving guest service and reducing overhead by offering guest self-service options. With rGuest Express Mobile, you can enhance the guest experience without increasing your staff. Allowing guests to bypass the front desk to go straight to their rooms after a long journey.

HotelEYE Platform can help you improve guest satisfaction and increase your hotel's operational excellence. HotelEYE Platform offers 2 apps for staff and guests. It is the perfect solution for all your hotel's needs. We offer different pricing and features depending on your needs and time. We are happy to address any concerns. The staff or receptionist can monitor guests' concerns and respond accordingly. The push of a button allows housekeepers to inform the reception about the jobs that have been completed in each room. You can make any type of offer to your guests and increase sales. No matter what type of offer, they are always welcome. You can easily update your hotel's menu with your favorite dishes and seasonal specials by pressing a button.

You know your guests best. You can find a communication solution that suits your needs and fits within your budget. You don't have to pay for features you don't use. Your business' uniqueness should be reflected in your tools. We are a partner that respects your IT strategy and can provide a solution that fits perfectly into your IT environment. Integrate your official communication with your systems to enable personalized, automatic messaging. To build a stronger relationship over the long-term, you can use your guest data. Find out their hidden needs and connect with them on their natural channel. Additional insights are possible. Answer repeated questions automatically and route guests' requests to specialists. Your guests can make reservations, orders, or payments within your system easily and from their preferred messaging channel. Your staff will be more likely to spoil your guests and raise your standards.

Are you looking for ways to ensure the safety of your hotel's staff and guests? The Fuel Mobile App & Digital Key allows for contactless check-in, checkout, and keyless entry. This will help to minimize contact between staff members and guests. It also offers a level of convenience that will make your hotel stand out from the rest. This white-labeled hotel app solution is suitable for all sizes. It seamlessly integrates with your property management system or lock vendor in real time to provide easy, frictionless functionality. You can also use the messaging platform to keep in touch with your guests throughout their travels.

Ireckonu allows you to connect with your guests to create seamless, meaningful experiences from before check-in to after check out. Our connected ecosystem is designed for you to manage your systems, operations, and empower your staff so that you can provide experiences that are tailored to each guest's needs. Our ecosystem is built around the CORE to provide truly unique experiences for guests. The CORE middleware connects all your systems and allows you to introduce new technologies. This creates an ecosystem that exceeds guest expectations. You will know what drives them, so they'll return for more.

Engage your guests in the same way that a movie engages an audience. Chatbot and Messenger web widgets for hotel websites. Get to know your website visitors. Allow them to chat with you while they are visiting your hotel's site. Continue communication after they leave. Every lead can be turned into a guest. Direct Bookings will save you time and make it easier for your staff. You can get to know your guests before they book a room. Before they arrive, get to know their preferences and interests. Send a special wine tour to a wine enthusiast or surprise an art lover by giving them complimentary tickets to a nearby museum. Communicate with your guests live. You can use social messaging (like Facebook Messenger or Whatsapp) as well as SMS texts to help them solve their problems, answer questions, and provide highly personalized and curated experiences. 13% of chat queries result in a direct booking.

Treat each guest as if they were your only guest. Every guest who visits your venue has a unique experience. You can give them the experience they want with personalized messages, recommendations, and offers that will help them have the best day. Our guest experience management platform, The Experience Engine, (TE2), allows you to personalize at scale. You can use your existing customer data, real-time location, behavior, and other relevant information to deliver contextual, personalized content at the right time. Reduce barriers to purchase and encourage onsite spending with relevant offers that are just the right fit. Connect disparate guest data systems to better understand your guests' interactions with your venue.