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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Ensure your guest communication remains accessible around the clock with a live chat integration for hotel websites that enables you to engage with visitors through messages. By utilizing messaging automation, you can address guest inquiries at any hour, providing timely responses regardless of the time of day. Consolidate all your messaging platforms, including SMS, Facebook Messenger, email, and WhatsApp, into one unified inbox to enhance your communication efficiency. This feature allows you to reply to guest questions in real-time, assign tasks to team members, and monitor all conversations seamlessly. Make sure to provide essential information for every aspect of your guests’ stays, transforming your communication into an excellent tool for cross-selling. You can segment and manage guest profiles effectively, scheduling personalized messages and promotions tailored to factors like arrival dates and group sizes. This strategic approach ensures you reach the right guests at the most opportune moments. Additionally, leverage PMS connectivity to create a tailored, messaging-centric guest experience that resonates with your audience. Instantly engage with your guests on the messaging platforms they prefer, enhancing their overall experience and fostering a connection that encourages loyalty.

Description

Integrate live chat, chatbots, email, and social messaging into your business operations. This will allow you to address inquiries, resolve issues, and enhance conversion rates effectively. By incorporating live chat on your website, you can engage with visitors in real-time, or alternatively, utilize messenger mode to respond to inquiries at your convenience. Manage all communications seamlessly from a single, unified dashboard that connects your inbox and Facebook Business Page, eliminating the hassle of toggling between multiple browser tabs. Keep track of visitors browsing your site through a real-time list, which enables you to understand their browsing patterns and origins, allowing for personalized greetings. Utilize Chatra to respond to inquiries, alleviate concerns, and effectively cross-sell and upsell, ultimately increasing your order volume and boosting average order value. Leverage bots to gather visitor contact information and other relevant data, ensuring you have their consent while amplifying your marketing initiatives. Provide quick responses to common questions, ensuring your visitors receive immediate assistance and reducing the burden on your support team. By streamlining these processes, your business can enhance customer satisfaction and drive overall growth.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Booking.com
CS-Cart Free
Getscreen.me
HelpShelf
KonnectzIT
Median Cobrowse
Mews
Pixpa
Planfix
Protel Cloud PMS
Revamp CRM
Rezlynx
Satisfaction.AI
Simple.ink
Stackreaction
Telegram
Wufoo
X (Twitter)
Zapier
🌱kvitly

Integrations

Booking.com
CS-Cart Free
Getscreen.me
HelpShelf
KonnectzIT
Median Cobrowse
Mews
Pixpa
Planfix
Protel Cloud PMS
Revamp CRM
Rezlynx
Satisfaction.AI
Simple.ink
Stackreaction
Telegram
Wufoo
X (Twitter)
Zapier
🌱kvitly

Pricing Details

€99 per month
Free Trial
Free Version

Pricing Details

$14 per year
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Bookboost

Founded

2016

Country

Sweden

Website

www.bookboost.io

Vendor Details

Company Name

Chatra

Founded

2014

Country

United States

Website

chatra.io

Product Features

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

Alternatives

LiveChat Reviews

LiveChat

LiveChat Software
Grace Reviews

Grace

Nevotek