Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Bold Upsell is a Shopify application aimed at increasing the average order value by delivering tailored upsell and cross-sell suggestions throughout the shopping experience. It empowers merchants to design a variety of offers, such as genuine upsells that motivate customers to enhance their choices, as well as cross-sells that propose additional, complementary items. These strategic offers can be positioned effectively on product pages, in the shopping cart, during the checkout process, after a purchase is made, and even through email marketing campaigns. The application boasts AI-driven Smart Offers that leverage store-specific insights to produce high-conversion recommendations, while also allowing users to develop extensive sales funnels that incorporate upsells, cross-sells, and downsells. Furthermore, integration with Bold Subscriptions supports the marketing of subscription-based products, enabling "subscribe and save" offers and upselling possibilities directly within the customer portal and through email communications. Ultimately, this application not only optimizes sales opportunities but also enhances the overall shopping experience for customers.
Description
Customers show a strong preference for live chat when they are comparing various offers or services in real-time. This feature enables them to connect instantly with an agent, allowing for the resolution of issues or the sharing of sensitive information. By leveraging a diverse array of customizable rules, businesses can anticipate customer needs and determine the most effective times and individuals to engage. Furthermore, providing proactive operator assistance can significantly enhance customer loyalty. In addition to improving customer satisfaction and retention, live chat often proves to be more cost-effective compared to traditional email and phone support. It fosters human interaction, opens up fresh opportunities for upselling and cross-selling, and enhances agent efficiency. With just a click, visitors can tackle complex inquiries without the frustration of being placed on hold. This seamless communication allows businesses to interact directly with their online customers through a mix of video, voice, chat, and collaborative tools, including assisted browsing and document sharing. Ultimately, the integration of these tools not only streamlines customer support but also enriches the overall user experience on the website.
API Access
Has API
API Access
Has API
Integrations
Shopify
Bold Subscriptions
Commanders Act
Elevate
FuseCommander
Google Analytics
Google Drive
Salesforce
TrustCommander
Webtrends
Integrations
Shopify
Bold Subscriptions
Commanders Act
Elevate
FuseCommander
Google Analytics
Google Drive
Salesforce
TrustCommander
Webtrends
Pricing Details
$9.99 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Bold Commerce
Founded
2012
Country
United States
Website
boldcommerce.com/shopify/bold-upsell
Vendor Details
Company Name
Vivocha
Founded
2012
Country
Italy
Website
www.vivocha.com
Product Features
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management