Average Ratings 2 Ratings

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design
support

Average Ratings 0 Ratings

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ease
features
design
support

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Description

Allow customers to effortlessly place and repeat orders through voice commands, boosting sales by enabling them to inquire about discounts and promotions. Enhance customer interaction by offering tailored product searches and personalized suggestions based on brand preferences. Facilitate the discovery of nearby stores for customers, while keeping them informed about local events hosted at those locations. By streamlining voice searches, customers can easily uncover additional products, leading to increased impulse buying due to reduced barriers. AI-driven personalized recommendations ensure that customers are presented with items that align with their individual tastes and needs. Quickly develop and deploy voice-based applications, making necessary adjustments to templates and incorporating new voice functionalities as required. We take care of all backend operations and infrastructure via commercial cloud services. This centralized platform allows for efficient management of applications across multiple voice-enabled systems, ultimately enhancing customer experiences. With this approach, businesses can not only leverage technology but also foster stronger relationships with their clientele.

Description

Transform your website visitors into satisfied customers by engaging them through dynamic voice and video chats. Enhance your brand presence by showcasing a face and a voice for your business, allowing real-time conversations with web visitors. Experience the simplest live chat application available, with voice and video functionalities that operate directly in the browser, eliminating the need for any downloads. Our HelpDesk feature is seamlessly integrated with the live chat tool, ensuring you stay ahead of any customer issues. Boost your social media engagement by incorporating Twitter and Facebook into your live chat experience. Enjoy effortless one-click integration with your preferred applications and plugins, making it easy to manage everything in one place. Additionally, our mobile app empowers you to handle chats and tickets on the move, ensuring you remain connected and responsive to your customers' needs. By utilizing these innovative tools, you can significantly enhance user interaction and retention on your platform.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

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Integrations

ActiveCampaign
Basecamp
BigCommerce
CS-Cart Multi-Vendor
Capsule
Constant Contact
Desktop.com
Gmail
InsertChat
Keap
Magento
OpenCart
PrestaShop
Salesforce
Unbounce
Weebly
Wix
WordPress
Zendesk
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$9.99 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Blutag

Founded

2015

Country

United States

Website

blu.ai/

Vendor Details

Company Name

ClickDesk

Founded

2011

Country

United States

Website

www.clickdesk.com

Product Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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