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Average Ratings 0 Ratings
Description
BlueRockTEL is a cloud-based BSS platform designed for MSPs, telecom operators, and cloud operators that need integrated tools for growth and daily operations. The platform combines CRM and prospection, telecom project management, rating and billing, debt recovery, helpdesk, and customer satisfaction in one system. BlueRockTEL’s telecom billing software processes CDRs, applies pricing plans, generates invoices, runs monthly billing campaigns, and collects payments through SEPA direct debit. Its CRM module helps teams convert prospects into customers, while project management supports complex telecom installations and deployment tracking. The debt recovery module automates receivables workflows to reduce payment delays, and the helpdesk keeps customer support organized. Customer satisfaction tools help operators understand customer sentiment before churn becomes a problem. BlueRockTEL also supports copier billing, cloud billing, leasing workflows, third-party payer management, support ticket automation, API documentation, and customer portal access. By combining billing automation, customer lifecycle management, support, receivables, deployments, and satisfaction tracking, BlueRockTEL helps telecom and cloud operators run with more visibility and peace of mind.
Description
ZIRA Group provides a comprehensive BSS platform that empowers telecom companies with advanced tools for managing customer relationships, orders, billing, and revenue. Featuring a cloud-native, modular approach, ZIRA's solutions allow businesses to scale operations quickly while maintaining full flexibility. The AI Telco Platform leverages predictive analytics for smarter decision-making, and the platform’s low-code functionality enables faster deployment with minimal IT reliance. With ZIRA, telecom companies can improve their customer service, reduce operational costs, and accelerate growth by enhancing their existing infrastructure.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
E98/month
Free Trial
Free Version
Pricing Details
$200.00/one-time/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BlueRockTEL
Founded
2017
Country
Ireland
Website
bluerocktel.com
Vendor Details
Company Name
ZIRA
Founded
1995
Country
United States
Website
ziragroup.com
Product Features
Product Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP