Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
BlueRockTEL is a cloud-based BSS platform designed for MSPs, telecom operators, and cloud operators that need integrated tools for growth and daily operations. The platform combines CRM and prospection, telecom project management, rating and billing, debt recovery, helpdesk, and customer satisfaction in one system. BlueRockTEL’s telecom billing software processes CDRs, applies pricing plans, generates invoices, runs monthly billing campaigns, and collects payments through SEPA direct debit. Its CRM module helps teams convert prospects into customers, while project management supports complex telecom installations and deployment tracking. The debt recovery module automates receivables workflows to reduce payment delays, and the helpdesk keeps customer support organized. Customer satisfaction tools help operators understand customer sentiment before churn becomes a problem. BlueRockTEL also supports copier billing, cloud billing, leasing workflows, third-party payer management, support ticket automation, API documentation, and customer portal access. By combining billing automation, customer lifecycle management, support, receivables, deployments, and satisfaction tracking, BlueRockTEL helps telecom and cloud operators run with more visibility and peace of mind.
Description
In the current landscape, it has become more challenging than ever to effectively control expenses, enhance productivity, and boost revenue. For both business leaders and telecom service providers, managing and comprehending telecommunications costs has emerged as a significant priority. In the realm of telecom billing, the benchmarks of versatility and stability are crucial. VLM's VersatilePLUS+ telecom billing software provides innovative solutions tailored to address the complexities of the modern telecom sector. The VoIP billing sector faces various hurdles, including advanced technologies, issues with vendor support, and resource limitations. In this evolving industry, the ideals of versatility and stability remain paramount. VLM's solutions are not only precise and economical but are also designed to assist in cost management, productivity enhancement, and revenue growth. Our eVoIP+ product is specifically optimized to cater to the requirements of contemporary VoIP providers. Coupled with our knowledgeable team, VLM International delivers exceptional customer relationship management software and services that stand out in the market. Ultimately, our commitment to innovation assures that our clients are well-equipped to thrive in a competitive landscape.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
E98/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BlueRockTEL
Founded
2017
Country
Ireland
Website
bluerocktel.com
Vendor Details
Company Name
VLM International
Website
www.vlminternational.com/vplus.html
Product Features
Product Features
Telecom Expense Management
Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting