Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Blozum focuses on guiding visitors through their journey to becoming customers by providing support during the pre-purchase, purchase, and post-purchase phases on the company's platform. We have transformed the traditional chatbot concept into AI assistants that not only address questions but also facilitate sales and resolve issues efficiently. This innovation helps us conserve time, reduce costs, and alleviate potential frustrations for users. When customers inquire about the business's products and services, Blozum AIr goes beyond simply delivering information; it can be customized to engage with consumers in a manner akin to a salesperson, effectively encouraging them to contemplate making a purchase and enhancing their overall experience. By integrating advanced conversational capabilities, we ensure that customers feel valued and supported throughout their buying journey.
Description
parcelLab is a truly global enterprise software provider. It allows brands to increase revenue, reduce operational costs and complexity, and optimize the customer experience.
Our award-winning platform for post-purchase enables brands to transform operational touchpoints from mundane into the most differentiated, personalized experience. This creates unique moments of pure delight for their customers.
We are trusted by over 800 brands, including IKEA and Chico's. We track shipping data from 350 carriers and actively manage the after-purchase experience in 175 countries.
Find out more about parcelLab.com
API Access
Has API
API Access
Has API
Integrations
Budbee
Delhivery
FedEx Ship Manager
Flip
Paack
SAP Store
SEUR PRO
Salesforce
Zendesk
Integrations
Budbee
Delhivery
FedEx Ship Manager
Flip
Paack
SAP Store
SEUR PRO
Salesforce
Zendesk
Pricing Details
$49.99 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Blozum
Website
www.blozum.com
Vendor Details
Company Name
parcelLab
Founded
2015
Country
United States
Website
parcellab.com
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Product Features
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Shipment Tracking
Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration
Shipping
Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management