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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our Business Intelligence (BI) leverages Customer Satisfaction Surveys (CSAT) to identify Promoters, Passives, and Detractors. Our solution is continually iterated to collect real-time customer feedback, boost SEO, and keep our users’ Net Promotor Scores (NPS) accurate…all to accomplish our mission to empower our community to share the wealth of their reputations with the world. 27% of people in a recent study have a bad customer experience that impacts their day. As a result, we have altered the way we sell. Therefore, aligning your organization around creating a better customer experience is paramount to establishing your organization as an industry leader. In addition, we believe that customer experience is central to brand confidence. Our CSAT surveys/review conversion BI help today's customers become brand promoters, thereby convincing more prospects to come your way. In addition to spreading the good news of overall achievement in customer experience, regular CSAT and NPS evaluation enable companies to predict customer retention and service/product quality.

Description

Zuberance is a comprehensive Word of Mouth marketing agency that specializes in developing, overseeing, and enhancing Brand Advocate and Brand Ambassador initiatives that foster positive discussions and boost sales. Elevate your reputation on external review platforms through SEO-optimized testimonials while acquiring valuable Advocate feedback, case studies, videos, and additional resources. Our approach enables you to generate thousands of referral leads that can be converted into sales, as Advocates engage with potential customers by answering their inquiries, thereby increasing leads and revenue. We facilitate the creation of a dedicated online platform for your Advocates and provide incentives for their participation. You can monitor and refine campaign performance in real time as we identify Advocates through concise online surveys, social media analysis, and direct interactions. Essentially, we establish and expand your Advocate database, simplifying the process for Advocates to promote your brand through positive reviews, narratives, referrals, and community involvement. Our services include measuring and enhancing the effectiveness of Advocate marketing strategies, along with providing tailored reports and actionable insights about Advocate engagement, helping you maximize your marketing potential. Ultimately, Zuberance empowers your brand through a robust Advocate network that drives engagement and profitability.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Autotask PSA
Axis LMS
BrightGauge
ConnectWise PSA
Google Business Profile
QuickBooks Online
QuickBooks Online Advanced
Salesforce
Xero

Integrations

Autotask PSA
Axis LMS
BrightGauge
ConnectWise PSA
Google Business Profile
QuickBooks Online
QuickBooks Online Advanced
Salesforce
Xero

Pricing Details

$0 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BizRatings.com

Founded

2012

Country

United States

Website

www.bizratings.com

Vendor Details

Company Name

Zuberance

Country

United States

Website

zuberance.com

Product Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Product Features

Customer Advocacy

Advocate Management
Campaign Management
Communication Management
Community Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement

Alternatives

Zence Feedback Reviews

Zence Feedback

Easyrewardz

Alternatives

Club Reviews

Club

Club (formerly Brandbassador)