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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our Business Intelligence (BI) leverages Customer Satisfaction Surveys (CSAT) to identify Promoters, Passives, and Detractors. Our solution is continually iterated to collect real-time customer feedback, boost SEO, and keep our users’ Net Promotor Scores (NPS) accurate…all to accomplish our mission to empower our community to share the wealth of their reputations with the world. 27% of people in a recent study have a bad customer experience that impacts their day. As a result, we have altered the way we sell. Therefore, aligning your organization around creating a better customer experience is paramount to establishing your organization as an industry leader. In addition, we believe that customer experience is central to brand confidence. Our CSAT surveys/review conversion BI help today's customers become brand promoters, thereby convincing more prospects to come your way. In addition to spreading the good news of overall achievement in customer experience, regular CSAT and NPS evaluation enable companies to predict customer retention and service/product quality.

Description

The We Love Customers platform consolidates all essential tools needed to enhance customer recommendations and foster loyalty. While each feature operates independently, their integration unlocks greater potential and efficiency. Transform your dedicated customers into passionate brand advocates through an effective customer referral program. With We Love Customers, inspire your clientele to share your brand with their networks. Elevate customer satisfaction and bolster loyalty significantly. Utilize We Love Customers to gauge your customers' recommendation levels through an NPS survey, providing valuable insights. Gain a deeper understanding of your customers by automating the collection of their reviews. By gathering feedback from your patrons, you can assess their satisfaction levels, which helps build trust among prospective consumers. Additionally, motivate your customers to engage with your brand and return for more purchases, establishing a cycle of loyalty and advocacy. Ultimately, the platform empowers businesses to create lasting relationships with their customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Autotask PSA Yes 
Axis LMS Yes 
BrightGauge Yes 
CloudSponge No 
ConnectWise PSA Yes 
Ecwid No 
Google Business Profile Yes 
QuickBooks Online Yes 
QuickBooks Online Advanced Yes 
Salesforce Yes 
Shopify No 
WordPress No 
Xero Yes 

Integrations

Autotask PSA No 
Axis LMS No 
BrightGauge No 
CloudSponge Yes 
ConnectWise PSA No 
Ecwid Yes 
Google Business Profile No 
QuickBooks Online No 
QuickBooks Online Advanced No 
Salesforce No 
Shopify Yes 
WordPress Yes 
Xero No 

Pricing Details

$0 per month
Startups can now start with a freemium!
We offer:
1. Online listing and profile
2. NPS Surveys
3. Review badge for your website
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

BizRatings.com

Founded

2012

Country

United States

Website

www.bizratings.com

Vendor Details

Company Name

We Love Customers

Founded

2016

Country

France

Website

www.welovecustomers.fr/

Product Features

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management No 
Response Management Yes 
Review Monitoring No 
Review Notification No 
Review Request Yes 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Customer Advocacy

Advocate Management No 
Campaign Management Yes 
Communication Management No 
Community Management Yes 
Gamification No 
Referral Tracking Yes 
Reporting/Analytics Yes 
Rewards Program Yes 
Social Engagement Yes 

Referral

Affiliate Marketing Yes 
Campaign Management Yes 
Contact Management Yes 
Employee Referral Management Yes 
Feedback Management Yes 
Lead Engagement No 
Loyalty Program No 
Referral Tracking No 
Rewards Management Yes 

Alternatives

Zence Feedback Reviews

Zence Feedback

Easyrewardz

Alternatives