Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Introducing the Ultimate Website Sales Hub, which incorporates 12 dynamic tools such as Live Chat, Customer Testimonials, Scheduling Meetings, Posting Announcements, FAQs, Video Content, Call Requests, and many more—all accessible with a single, user-friendly button! Once you grasp the variety of tools essential for captivating website visitors, it becomes evident that Birdseed is the ultimate solution you've been seeking. While live chat is indeed a powerful feature, it does come with its own set of constraints; many visitors may not be ready for a direct conversation while they are still in the process of gathering information and evaluating whether your offerings meet their needs. Frequently, potential customers are weighing your services against competitors, so it's crucial to convey trust and differentiate yourself effectively. Furthermore, some individuals may find live chat daunting or might feel that their inquiries are too intricate to articulate in writing, making the option for a quick phone call or call request invaluable in building rapport and facilitating communication.
Description
Keep tabs on your website by employing one or more operators, creating accounts for them as necessary, and managing which websites they are authorized to oversee. These operators have the ability to engage in private chats with one another while simultaneously monitoring several websites to track the origins of chat requests. Each operator can handle multiple websites, and numerous operators can collaborate on the same set of sites. Our live chat software offers the versatility to adapt to your specific customer support requirements. Proactively reach out to website visitors by sending them a chat invitation, which is presented as an engaging floating icon that they can either accept or decline. These invites can be programmed to be sent at predetermined intervals or manually triggered by the operators. You can select between showcasing a standard 'chat now' graphic or a customizable chat invitation box that includes your personalized message. This feature is particularly beneficial for delivering tailored invite requests based on the content the visitor is currently engaging with on your site, enhancing their overall experience. By doing so, you can foster stronger connections with your audience and improve customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
ClearoutPhone
Stackreaction
Wufoo
Zapier
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$9.95 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BirdSeed
Founded
2016
Country
United States
Website
www.birdseed.io
Vendor Details
Company Name
GotLiveChat.com
Founded
2000
Country
United States
Website
www.gotlivechat.com
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking