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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Effortlessly monitor, log, and detail the precise duration spent on calls while also identifying both the calling and receiving numbers. This system facilitates the management of high call volumes, which in turn reduces billing overhead and aids in detecting fraudulent calls. With the ability to track calls in real-time, you can swiftly and precisely analyze your telecommunications expenses. Additionally, the platform provides user-friendly graphs that illustrate call volume and trunk utilization, ensuring your telecom budget remains aligned with your financial goals. By managing your phone expenses effectively, you can boost productivity within your organization, eliminating uncertainty and maintaining control through the TeleFinity call accounting solution, which systematically records call numbers, duration, and frequency per employee. Furthermore, automated email reporting allows designated users to receive essential system insights, thereby lightening the load on system administrators, fostering a more efficient operational environment. This comprehensive approach not only enhances tracking capabilities but also empowers your team with the necessary tools to optimize communication costs.

Description

Managers in departments frequently lack the call insights necessary for informed decision-making. This crucial data can be difficult to retrieve, overly complex to gather, or only accessible from past records. You may find yourself facing all these challenges simultaneously. With PBXDom, you can effortlessly begin tracking phone call activities and system usage, obtaining vital information in mere seconds. The installation process is straightforward, and the dashboards can be tailored to highlight the insights that matter most to you. Uncover chances to optimize resource allocation, identify your highest achievers, and much more. Additionally, receive alerts whenever someone in your team dials 911, allowing for prompt resource mobilization. You can also anticipate your estimated bill before it arrives, enabling proactive measures to avoid unpleasant surprises. Embrace the power of data-driven decisions and enhance your operational effectiveness.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Agile CRM No 
Airtable No 
Amazon Simple Notification Service (SNS) No 
Asana No 
Avaya Aura No 
Basecamp No 
Capsule No 
Google Calendar No 
Google Drive No 
HubSpot Customer Platform No 
Kayako No 
MiContact Center Business No 
Microsoft Dynamics 365 No 
OnePageCRM No 
Smartsheet No 
Sugar Sell No 
Twilio No 
Vtiger CRM No 
Zapier No 
Zoho CRM No 

Integrations

Agile CRM Yes 
Airtable Yes 
Amazon Simple Notification Service (SNS) Yes 
Asana Yes 
Avaya Aura Yes 
Basecamp Yes 
Capsule Yes 
Google Calendar Yes 
Google Drive Yes 
HubSpot Customer Platform Yes 
Kayako Yes 
MiContact Center Business Yes 
Microsoft Dynamics 365 Yes 
OnePageCRM Yes 
Smartsheet Yes 
Sugar Sell Yes 
Twilio Yes 
Vtiger CRM Yes 
Zapier Yes 
Zoho CRM Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$39 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Tele-Finity

Founded

2005

Website

www.tele-finity.com

Vendor Details

Company Name

PBXDom

Founded

2013

Country

United States

Website

www.pbxdom.com

Product Features

Call Accounting

By-Extension Reporting Yes 
Call Duration Yes 
Call Monitoring Yes 
Call Volume Yes 
Caller Identification Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management No 
Who Answered Log Yes 

Product Features

Call Accounting

By-Extension Reporting Yes 
Call Duration Yes 
Call Monitoring Yes 
Call Volume Yes 
Caller Identification Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management Yes 
Who Answered Log Yes 

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