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Description
Create a comprehensive repository of your guests to gain insights into their identities, behaviors across various channels, and the effects on your restaurant's performance. Access complete 360-degree guest profiles that integrate data from your POS, online ordering systems, reservation tools, and loyalty programs. Categorize your customers and delve into their marketing interactions and past orders. Analyze retention rates, visit frequency, and lifetime value by location, while observing revenue trends over different time periods. Gain immediate clarity on audience sizes and address critical queries with swift insights. Monitor the performance of each location to determine what strategies are effective and which ones require adjustments. Obtain detailed insights, both overall and by individual location, encompassing new guest acquisition, retention rates, and lifetime value metrics. Recognize the factors influencing revenue, such as menu items that promote customer trials, retention, and potential churn. Equip your General Managers with the key performance indicators that are most relevant to the success of your establishment, ensuring they have the tools needed for informed decision-making. This holistic approach not only enhances understanding but also drives strategic improvements across all aspects of your business.
Description
RevVue is an innovative AI-powered platform designed to enhance the operations of your restaurant chain by rapidly scoring and analyzing a vast number of customer reviews. By consolidating thousands of reviews from various sources onto a single screen, RevVue enables you to easily identify actionable insights. It aggregates feedback from popular platforms like Google, Facebook, Instagram, Yelp, and your own internal systems, ensuring that you stay informed about essential customer opinions. Rather than viewing negative reviews as a burden, RevVue encourages proactive engagement, allowing your team to focus on more valuable tasks. The AI efficiently handles responses to all customer feedback with promptness while maintaining your unique brand voice. Additionally, it provides deeper, more nuanced data to help you pinpoint areas needing improvement. RevVue also offers the capability to create static QR codes that can link to any survey or resource, all centralized within one user-friendly interface, making customer interaction seamless and effective.
API Access
Has API
API Access
Has API
Integrations
Facebook
Google Cloud Platform
Instagram
Tripadvisor
Yelp
Pricing Details
$200 per location per month
Free Trial
Free Version
Pricing Details
€49 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Bikky
Founded
2017
Country
United States
Website
www.bikky.com
Vendor Details
Company Name
RevVue
Founded
2023
Country
Norway
Website
www.revvue.ai/
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling