Yumpingo Description
You can manage, track, and influence your customers' experience from brand mission to service execution to customer satisfaction to achieve your business goals - then, set more. With a mobile-optimized review system, you can capture customer satisfaction in the moment across all digital channels. To make confident adjustments at scale or shift, map real-time customer satisfaction data to business results. To understand the impact of NPS and customer satisfaction on your brand's operations across venues and brands, capture robust, live insights and make incremental improvements to areas that are critical to your experience management.
Yumpingo Alternatives
AreTheyHappy
AreTheyHappy is an online solution that replaces many tools used by growth-focused hospitality brands to manage their online presence.
* Review Management
* Social Media Management
* Team collaboration and auto-updating tasks
* Smart ticketing surveys
* Automated reporting
The flexible AreTheyHappy dashboard uses hospitality-specific artificial intelligence to identify key trends and influencer coverage, customer feedback, and in-debt sentiment analysis. Review tagging is based on specifics (i.e. food, ambience, service, etc)
All your teams in the office or at your location can be managed with one robust and easy-to-use toolkit. This will allow you to align marketing, operations and your front line team members.
Your team can create amazing customer experiences with the out-of-the box combination of Facebook, Instagram and Twitter.
Start with a 14-day free trial
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GuestXM
Deliver an incredible guest experience. GuestXM, the first platform for customer experience management in the restaurant industry, allows you to listen more, analyze everything, and gain insights that can be used. Brand reputation management in one system. Manage online business profiles and track customer feedback. Engage guests at the right moment with the right response. Get a complete picture of your frontline staff. Hire smarter, motivate your employees with purpose and retain talent that aligns with the standards of your brand. With comprehensive listening across all channels, you can get a complete picture of what your guests think and feel. You will have complete control over all aspects of your business. Data and insights can help you identify successes, address issues, and create a culture based on action. Observe data on sales, traffic, employees, and guests for your brand and segment.
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Brizo FoodMetrics
Brizo FoodMetrics delivers fresh, actionable analytics that help foodservice professionals prequalify markets, reduce customer acquisition costs, and close more deals. Our robust, data-rich insights serve as a source of truth that enables users to:
Access every US & Canadian restaurant in real-time, through daily updates
Analyze over 1.5 million foodservice establishments, 2.5 billion menu items, & 500+ tech-stack details. Unlock new markets and find untapped opportunities with greater accuracy & efficiency than ever before
Key features include a live dashboard, mapped views of markets with detailed drop-downs for each establishment, and our proprietary scoring system based on online visibility & reviews. We also guarantee deliverability of our proven lists of direct and generic emails.
We know how challenging it is for restaurant distributors, manufacturers & suppliers to cut through the clutter & get to the prospects that count. We get them there faster, with better result
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Silverware
Silverware is trusted by some of the world's most recognizable brands. Our mission is to improve efficiency and profitability of our clients by providing innovative solutions that enhance the guest experience. We are trusted by some of the world's most recognizable brands. We provide enterprise solutions for tier 1 Hotels & Resorts, multiunit restaurant operations, large venues, and large venues. We are selective about the clients we work with and who they are. Our clients trust that we will continue to innovate, drive change and work with them to achieve their goals. Our technology is focused on improving the guest experience. Silverware is a key component of top operations around the world.
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Company Details
Company:
Yumpingo
Headquarters:
United States
Website:
www.yumpingo.com
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SaaS
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