At Silverware, we believe in empowering hospitality businesses with innovative, reliable, and scalable technology. Founded over 30 years ago, we provide enterprise solutions for tier-one hotels and resorts, multi-unit restaurant operations, and large-scale venues.
As a Fullsteam company, our commitment goes beyond just providing software—we build relationships. With over 100+ integrations and a dedicated support team, we’re with you at every step. That’s why hospitality leaders in over 30 countries trust Silverware POS to drive operational efficiency and enhance guest experiences, ensuring success through custom-tailored solutions that grow with your business.
Set the gold standard with Silverware.
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Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience.
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Solutions 4 Delivery
Solutions 4 Delivery provides comprehensive software as a service tailored for quick-service restaurants, delivering all necessary digital components to enhance your delivery operations. This service is specifically designed to align with your company’s requirements and boost customer satisfaction, ultimately leading to higher conversion rates. It is available anytime and anywhere, ensuring convenience for both your business and your patrons. Our web-based point-of-sale system is crafted especially for restaurants aiming to deliver top-notch meals efficiently, featuring an automated approach that prioritizes speed of service and optimizes delivery effectiveness. With a strong focus on franchising, our solutions are developed by industry experts and include a custom website to drive sales and improve the customer experience. By optimizing traffic generation and simplifying the ordering process, we create a seamless experience that benefits both you and your customers. Enhance your sales, engage your customers effectively, and enjoy optimal design with our innovative solutions.
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GuestXM
Enhance the experiences of your guests significantly by utilizing GuestXM from Black Box Intelligence, the pioneering customer experience management solution designed specifically for the restaurant sector. By focusing on listening attentively and thoroughly analyzing feedback, you can extract actionable insights that will elevate your brand's reputation management within a unified platform. This system allows you to oversee your online business profiles, monitor customer sentiments, and effectively engage with guests at optimal moments with tailored responses. Gain a holistic understanding of your frontline workforce to improve hiring practices, foster motivation, and retain personnel that aligns with your brand’s values. Additionally, acquire a comprehensive perspective on guest perceptions and emotions through meticulous listening across various channels. With full control over your operations and guest experiences, you can identify successes, address challenges, and cultivate a data-driven culture of responsiveness. Moreover, by monitoring sales, traffic, employee performance, and guest feedback, you can ensure that your brand thrives in its respective market segment. This strategic approach not only enhances guest satisfaction but also strengthens overall business performance.
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