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Description
With Bikedesk, creating a workshop ticket takes mere seconds, allowing you to input all relevant details about the customer, their bike, and the tasks required. This system provides a comprehensive overview of your workshop's needs, eliminating the hassle of outdated paperwork that can easily be misplaced or unreadable. The templates available are fully customizable, tailored to fit your specific requirements, making it more convenient for you to assist your customers effectively. Additionally, each bike sale allows you to set up service reminders, ensuring customers receive notifications when it’s time for their bike maintenance. You have the flexibility to adjust the intervals and messages according to your preferences. On average, Bikedesk users see a revenue increase of 14% simply by implementing these service reminders! Furthermore, our user-friendly Point-of-Sale system enables you to process customer payments for products and services with just a few clicks, and you can effortlessly print or email receipts to enhance customer satisfaction. Such features not only streamline operations but also contribute significantly to improving customer loyalty over time.
Description
Ikeono empowers retailers of various scales to enhance their operations by streamlining communication through text messaging. This comprehensive platform provides services such as business text messaging, automated requests for reviews, secure Text-to-Pay options, and converting web chats to text, facilitating the transition of site visitors into customers. Retailers can also utilize SMS to automate feedback collection for the Net Promoter Score (NPS), allowing them to mend customer relationships or elevate the voices of their advocates, and manage all customer interactions seamlessly via a centralized inbox. With integration into Lightspeed POS, businesses can send texts directly from the app, including sales receipts, quotes, updates on work orders, alerts for special orders, and automated campaigns for NPS and reviews. Originally introduced in 2018 as an app specifically for bike shop services, Ikeono has broadened its reach across multiple sectors including biking, golfing, jewelry, pets, and boutiques, introducing features such as text-based payments, automated review processes, and scheduled messaging to meet diverse business needs. This versatility ensures that retailers can adapt to customer preferences and foster stronger connections.
API Access
Has API
API Access
Has API
Integrations
Affirm
Afterpay
Apple Pay
Dinero
Facebook
Google
Google Pay
Hubtiger
Klarna
Mastercard Payment Gateway Services
Integrations
Affirm
Afterpay
Apple Pay
Dinero
Facebook
Google
Google Pay
Hubtiger
Klarna
Mastercard Payment Gateway Services
Pricing Details
€39 per month
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Bikedesk
Founded
2016
Country
Denmark
Website
bikedesk.net
Vendor Details
Company Name
Ikeono
Country
United States
Website
www.ikeono.com
Product Features
Point of Sale
Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration
Product Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label