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Description

Bikebook Portal is an all in one booking management tool that was created by bicycle mechanics for mechanics. It helps mechanics save time, manage their bookings, and get more business. The Bikebook portal, our workshop management software, was created to improve mechanics' day-to-day administrative efficiency. The mechanics can plan their day and see what jobs are still pending. The system can also store customer data and track customer service history. This allows them to see which work was done in the past and when. We wanted to improve the customer experience when requesting a service. The customer can see when the mechanic is available. Bikebook Portal also has an automated service tracker that allows customers to view live progress and instantly message their mechanic.

Description

MechanicX is an innovative management platform hosted in the cloud, designed specifically for independent garages, MOT stations, and mobile mechanics across the UK. This comprehensive solution integrates appointment scheduling with workload management tools, such as capacity indicators and estimated hours, along with digital job cards and technician worksheets that enable job sign-offs and efficiency tracking. It also streamlines financial processes by providing estimates, invoicing, and payment solutions through platforms like Stripe, Dojo, and Square. To enhance customer interaction, it includes features like SMS reminders, pay-by-link notifications, and a self-service customer portal where users can view statements, invoices, and make online payments. Vehicle management is simplified with tools like DVLA VRM lookup, access to official DVSA MOT history, and an online MOT booking widget that can be embedded on a garage's website. Additionally, it offers parts integrations, as well as seamless accounting synchronization with Xero and Zoho Books. Other valuable features consist of QR-coded stock labels, tracking for courtesy car fleets, automation for MOT reminders, an AI diagnostic assistant, marketing capabilities through SMS and email, full audit logging, and compliance with Cyber Essentials and ISO27001 standards. With such a wide array of features, MechanicX stands out as a robust tool for improving operational efficiency and customer satisfaction in the automotive service industry.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Apple Mail
Google
Microsoft Outlook

Integrations

Apple Mail
Google
Microsoft Outlook

Pricing Details

£17.99/month
Free Trial
Free Version

Pricing Details

£29/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Bikebook

Founded

2020

Country

United Kingdom

Website

www.bikebook.co.uk/portal

Vendor Details

Company Name

MechanicX

Founded

2026

Country

United Kingdom

Website

mechanicx.co.uk

Product Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Product Features

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