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Description
Bikebook Portal is an all in one booking management tool that was created by bicycle mechanics for mechanics. It helps mechanics save time, manage their bookings, and get more business. The Bikebook portal, our workshop management software, was created to improve mechanics' day-to-day administrative efficiency. The mechanics can plan their day and see what jobs are still pending. The system can also store customer data and track customer service history. This allows them to see which work was done in the past and when. We wanted to improve the customer experience when requesting a service. The customer can see when the mechanic is available. Bikebook Portal also has an automated service tracker that allows customers to view live progress and instantly message their mechanic.
Description
With Bikedesk, creating a workshop ticket takes mere seconds, allowing you to input all relevant details about the customer, their bike, and the tasks required. This system provides a comprehensive overview of your workshop's needs, eliminating the hassle of outdated paperwork that can easily be misplaced or unreadable. The templates available are fully customizable, tailored to fit your specific requirements, making it more convenient for you to assist your customers effectively. Additionally, each bike sale allows you to set up service reminders, ensuring customers receive notifications when it’s time for their bike maintenance. You have the flexibility to adjust the intervals and messages according to your preferences. On average, Bikedesk users see a revenue increase of 14% simply by implementing these service reminders! Furthermore, our user-friendly Point-of-Sale system enables you to process customer payments for products and services with just a few clicks, and you can effortlessly print or email receipts to enhance customer satisfaction. Such features not only streamline operations but also contribute significantly to improving customer loyalty over time.
API Access
Has API
API Access
Has API
Pricing Details
£17.99/month
Free Trial
Free Version
Pricing Details
€39 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Bikebook
Founded
2020
Country
United Kingdom
Website
www.bikebook.co.uk/portal
Vendor Details
Company Name
Bikedesk
Founded
2016
Country
Denmark
Website
bikedesk.net
Product Features
Appointment Scheduling
Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management
Product Features
Point of Sale
Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration