Average Ratings 2 Ratings

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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

The ultimate solution for prominent organizations to securely manage and support any device or system from virtually anywhere in the world. Utilize a comprehensive remote support solution to address all needs. BeyondTrust Remote Support (formerly known as Bomgar) empowers you to assist Windows, Mac, Linux, iOS, Android, network devices, and peripherals with a single, secure platform. This means more devices, broader platforms, a larger user base, and support across various locations. Deliver immediate, dependable remote assistance to end-users and clients, whether they are within your network or beyond. By concentrating on resolving issues instead of connection problems, you can enhance productivity. Boost service quality and customer satisfaction with smooth, high-performance remote support tailored for every user. Ensure scalable, enterprise-level support that sustains your operations, whether you are troubleshooting a Linux server on another continent or addressing an iPhone issue just down the street. This capability allows for a more efficient workflow, ultimately benefiting both your team and your customers.

Description

DeskIn is an all-encompassing remote access solution that provides a dependable, secure, and high-performance experience for remote desktop use, catering to individuals, teams, and large organizations alike. Whether you are working from home, collaborating on creative projects, gaming, or offering technical support, DeskIn excels in delivering outstanding performance and a plethora of features. The software is compatible with a variety of platforms, including Windows, macOS, Android, iOS, and web connections, ensuring it meets the needs of a diverse user base. It offers stunning image quality, capable of reaching up to 4K at 60 frames per second and 2K at 144 frames per second, for a truly immersive visual experience. Additionally, with a remarkably low latency of ≤40 milliseconds, made possible by RTC technology and a network of over 200 global nodes, users can expect a seamless and rapid connection that enhances productivity. DeskIn's versatility and performance make it an ideal choice for anyone needing reliable remote access solutions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

HaloPSA
Splunk Cloud Platform
Vivantio

Integrations

HaloPSA
Splunk Cloud Platform
Vivantio

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$9.90/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BeyondTrust

Founded

1985

Country

United States

Website

www.beyondtrust.com/remote-support

Vendor Details

Company Name

DeskIn

Website

deskin.io

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Product Features

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Alternatives

Alternatives

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