Compare Bettermode vs. Higher Logic Thrive

A platform for managing Omni-channel Experiences. You can do more than just survey. Power-up your experience management programs. All touch points can have an omnichannel experience. All data in one location. You can customize and share email surveys to increase open-rates. You can customize the subject, body, or share from an email address you choose. White-label your emails, and share. For feedback, share a QR code that can be scannable. Share the code with respondents. Respondents can scan the code to access the survey and take it. Generate multiple unique survey links for sharing surveys. These links can be tracked and used to measure survey performance. You can white-label your survey by using Custom Domain. You can embed surveys to engage customers and visitors on your website. You can embed the survey as a popup card, chatbot on your website, or inline embed. Our mobile SDK allows you to quickly create surveys and collect actionable information.

Birdeye is the highest-rated all-in-one reputation and customer experience platform for local businesses and brands. Over 100,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.

Sogolytics, an experience management platform, allows companies to collect, analyze and use employee and customer data to drive business growth. Sogolytics is used by organizations across all industries to track interactions at all touchpoints with customers and employees. The best-in-class reporting delivers real-time, actionable insights that help to prevent and mitigate potential problems. SogoCX improves every aspect of a company's customer experience. This means improved conversion rates, simplified data management, and understanding customers to increase return on investment. Organizations can use SogoCX to measure key metrics like NPS, CSAT and CES. SogoEX software is used by organizations to collect and use data to improve engagement and reduce turnover. This platform allows HR and leadership to drive organizational changes through real-time feedback collection and employee engagement.

BrandMail® is a software solution developed by BrandQuantum that seamlessly integrates into Microsoft Outlook. It allows employees to create consistent branded emails using a single toolbar that gives them access to brand standards as well as the most recent pre-approved content. Create consistent email signatures that conform to your brand standards. They will look great on any device or platform. Your signatures can be tampered with and centrally managed. Users can see their signatures, banners, and surveys when they reply to, forward, or create emails. BrandMail does NOT reroute emails via external servers and does no add rules to your exchange environment. It works within Microsoft Outlook. Every email can be used to brand your company and reduce security risks from the tampering with HTML signatures.

SlickText is the most popular text messaging platform. SlickText has made text messaging a competitive advantage for businesses since 2012. SlickText's award winning software is used by over 40,000 customers in North America, including ESPN and FedEx. SlickText has two headquarters: Jamestown, NY, and Nashville, TN. Visit slicktext.com to learn more about SlickText.

Rezku POS is designed exclusively for the busiest restaurants, bars and pizzerias, providing a comprehensive solution that puts your brand in league with national chains. You can now get your own fully custom-branded, downloadable smartphone ordering app for your restaurant exclusively from Rezku. Rezku comes packaged with all of the advanced functionality restaurants need, without having to resort to 3rd parties and additional fees, including loyalty perks, gift card program with eGift cards, delivery driver management, custom reporting, and a beautiful, customized white-label online ordering site with zero commission for orders. Rezku's fully-loaded feature-set spans the entire scope of operational needs including mobile POS, customer facing displays, advanced kitchen display systems and sticky label printing. Rezku also includes the latest business management functionality industry professionals crave, with an incredibly well-designed manager’s smartphone app that lets you control every aspect of the system, including menus, pricing and time cards, all from the palm of your hand. Rezku delivers exceptional value, revolutionizing your entire operation, modernizing your operations, and growing your bottom line.

Engage is a highly personalized and exceptional experience that uses the power of AWS, Generative AI and AWS. Operating clunky, on-premise systems of contact centers is time-consuming and costly. Local Measure's Engage For Amazon Connect is helping contact centers cater to the modern consumer's needs. Engage is a Contact Center as a Service. This means that we handle all updates and improvements. We do not require expensive agent licenses or hardware. Our consumption-based pricing is designed to accommodate businesses of all sizes. To build a brand, you must put your customers first. Engage helps agents better understand their customers and make their lives easier with intelligent AI, features like sentiment analysis and chatbots. Engage includes Voice, Email, SMS and Facebook Messenger, Instagram DM (Direct Message), Twitter DM (Direct Message), WhatsApp, WeChat LINE, and Web Chat.

ReverseLogix is the only purpose-built, end-to-end returns management system (RMS), that can be configured and adapted to serve hybrid environments, as well as B2B and B2C. We do more than solve the logistics puzzle of returns. We optimize it. We provide a better customer experience and build loyalty. You can increase your profits, improve your processes, make efficiencies, and remain competitive. Manage customer registrations, coordinate return requests, and perform both in warranty and out-of warranty repairs. ReverseLogix is a Returns Management System (RMS), software solution that businesses trust to improve, connect and optimize their entire returns ecosystem. Learn how to make the entire return lifecycle seamless, enjoyable and efficient. Customer satisfaction and brand loyalty are increased while fraud and contra-revenue negotiations are reduced. Streamline your stock rotation and fulfillment operations to reduce logistics costs.

Aurigo Engage is an AI-powered cloud solution for individuals & public agencies to streamline community engagement anytime, anywhere. Aurigo Engage helps reach more constituents using social media and takes advantage of AI-based analysis to spot trends early, cutting processing time. It gives everyone in the community an equitable opportunity to participate in the process. • Centralizes data for easy analysis and reporting • Helps gather feedback easily and cut process time by up to 50% • Enables feedback collection at any phase of the project's life cycle • Reaches even the most remote locations effortlessly • Improves efficiency with paperless processes • Increases the public's trust in the process • Mitigates project risk and ensures full compliance • Helps in hearing beyond the loudest voices and reduces bias • Meets all local, state, and federal compliance requirements

Zinrelo is an enterprise-grade, SaaS-based loyalty platform that helps brands launch holistic rewards programs. Zinrelo combines technology with deep data analytics and ongoing strategy consultation to unlock multiple dimensions of loyalty, including transactional, social, advocacy, engagement, behavioral, and emotional. 3 key differentiation that make Zinrelo a trusted brand among brands globally include its unique data analytics for contextual decision making, robust, secure, scalable technology platform form, and strategic consultations for continuous improvement. Features: Zinrelo loyalty rewards platform is loaded with features that are needed by mid to large businesses. - 360 Degree Customer Engagement - Built-in Referral Program - Reward Tiers - Powerful Marketing Promotions Engine - Fully Customizable & Fully Brandable Member Dashboard - Omni-Channel Program Implementation - Flexible Rewards - Automated Email Notifications - Detailed Reports with Downloads - 100 Currencies Supported Including USD, EUR - Multi-language Support & lots more