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Average Ratings 0 Ratings
Description
Benchmark Intelligence offers a platform for customer feedback and surveys via SMS, specifically designed for physical retail establishments. Our innovative system gathers insights through automated, intelligent text surveys. Additionally, we enable two-way SMS communication, allowing businesses to connect with dissatisfied customers and enhance their overall experience. This proactive approach ensures that concerns are addressed promptly, fostering better customer relationships.
Description
TextSanity serves as a text messaging marketing platform designed to assist influencers, celebrities, podcasters, YouTubers, and businesses in connecting with their followers and clients via SMS. It simplifies the process of reaching any audience through text, making it an excellent choice for organizations needing effective communication. Users can send messages to any mobile number in the U.S. from virtually any location worldwide. This tool is particularly beneficial for various sectors, including marketing, business communication, educational institutions, churches, and other large groups. In just seconds, you can send and schedule bulk texts to specific contact segments, while the comprehensive inbox allows for message management directly from a computer. Features include the ability to attach files, pre-schedule messages, utilize templates, and engage with customers individually. You can also plan messages ahead of time and send either mass texts or personalized messages at optimal times. This service is especially useful for sending appointment reminders and managing recurring events, allowing customers to interact by texting a keyword to your TextSanity number. Additionally, TextSanity ensures streamlined communication, making it easier for businesses to enhance customer engagement through tailored messaging strategies.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Drip
Zapier
Pricing Details
$50 to 100 per month
Free Trial
Free Version
Pricing Details
$25 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Benchmark Intelligence
Founded
2021
Country
United States
Website
usebenchmark.com
Vendor Details
Company Name
TextSanity
Founded
2019
Country
United States
Website
textsanity.com
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
SMS Survey
Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
SMS Survey
Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management