Average Ratings 0 Ratings
Average Ratings 14 Ratings
Description
Benchmark Intelligence offers a platform for customer feedback and surveys via SMS, specifically designed for physical retail establishments. Our innovative system gathers insights through automated, intelligent text surveys. Additionally, we enable two-way SMS communication, allowing businesses to connect with dissatisfied customers and enhance their overall experience. This proactive approach ensures that concerns are addressed promptly, fostering better customer relationships.
Description
TextP2P allows you to build better relationships with your customers and streamline follow ups. You can send personalized messages to your customers using your 10 digit local number. Include pictures and up to 1600 characters. You can either receive the responses in your inbox or forward them to your cell phone. TextP2P is a web-app that allows you to respond on both your computer and mobile devices. It features include: Bulk personalized text, Ringless Voicemails and keyword signups. Drip campaigns, automations, scheduling, surveys, and many other features. It's affordable and simple to use. Sign up for a 14-day free trial without any obligations. The Starter plan includes 500 text credits, and costs only $21/month. You can cancel at any time.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Mailchimp
No
Salesforce
No
Wufoo
No
Zapier
No
Pricing Details
$50 to 100 per month
Free Trial
No
Free Version
No
Pricing Details
$21.00/month
14 Day Free Trial with 100 FREE credits.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Benchmark Intelligence
Founded
2021
Country
United States
Website
usebenchmark.com
Vendor Details
Company Name
TextP2P
Founded
2018
Country
United States
Website
textp2p.com
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
SMS Survey
Alerts / Notifications
No
Analytics / Reporting
No
Audience Targeting
No
Campaign Management
No
Contact Management
No
Customizable Templates
No
Keyword Tracking
No
MMS
No
Mass Texting
No
Message Personalization
No
Scheduled Messaging
No
Survey Builder
No
Template Management
No
Product Features
Mobile Marketing
Channel Attribution
No
Contextual Targeting
No
Coupons
Yes
Email Marketing
No
Engagement Monitoring
Yes
In-App Marketing
No
Location-Based Marketing
No
Push Notifications
Yes
Text Messaging
Yes
Text-to-Win
Yes
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
Yes
Polls / Voting
Yes
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
Yes
SMS Survey
Alerts / Notifications
No
Analytics / Reporting
No
Audience Targeting
No
Campaign Management
No
Contact Management
No
Customizable Templates
No
Keyword Tracking
No
MMS
No
Mass Texting
No
Message Personalization
No
Scheduled Messaging
No
Survey Builder
No
Template Management
No