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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

BellDesk AI is an innovative cloud-based platform designed to streamline hotel bell-desk operations and enhance guest services, particularly for managing luggage and service requests. Guests can easily reach out to Sophie, an AI concierge, via voice, text, or the dedicated app; Sophie is equipped to understand voice commands in over 20 languages and facilitate in-app requests in five different languages. All requests are efficiently directed to hotel staff for prompt action. Staff members utilize a mobile interface to log their shifts, review and accept tasks, document luggage intake and storage, and maintain communication with the dispatch team. Furthermore, managers are able to oversee real-time activities, evaluate service-level metrics, assess departmental performance, track guest feedback, and view staff rankings, all while conducting queries for operational data using straightforward language. BellDesk AI integrates seamlessly with Oracle OPERA Cloud to access essential guest details like names, room numbers, and stay durations. Additionally, the platform offers SMS notifications and tailored onboarding processes for hotels and resorts, ensuring a smooth implementation and enhanced guest experiences. By leveraging advanced technology, BellDesk AI not only improves operational efficiency but also elevates the overall guest experience.

Description

Korimaa functions as a guest-assistance platform on WhatsApp for hotels, providing responses to frequently asked questions with verified hotel information, handling guest service inquiries, processing menu orders, collecting feedback, and directing requests or complaints to the relevant hotel departments. Guests have the flexibility to request assistance from a staff member whenever necessary and can utilize the familiar WhatsApp interface without the requirement of downloading an additional guest application. It remains the responsibility of hotel personnel to monitor, validate, and execute all guest requests effectively. Each service is tailored to fit the specific details and operational workflows of the property, featuring direct integrations with systems like IDS Next and Opera PMS, thereby enhancing the overall guest experience and hotel management efficiency. This innovative approach streamlines communication and ensures that guest needs are met promptly and accurately.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

IDS Next No 
WhatsApp No 

Integrations

IDS Next Yes 
WhatsApp Yes 

Pricing Details

$200/month
Plans have a $200 monthly minimum, with a $100 platform fee plus $2 per room per month. SMS usage and dedicated phone numbers incur additional charges. A 15-day free trial is available. There are no setup fees or contracts, and customers can cancel anytime.
Free Trial Yes 
Free Version No 

Pricing Details

Pricing depends on property size and selected features and is provided during a demo call. There are no long-term lock-ins.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

72Knots.AI LLC

Founded

2026

Country

United States

Website

belldeskai.com

Vendor Details

Company Name

Akash Gupta

Website

www.korimaa.com

Product Features

Product Features

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5.0 out of 5 stars