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Description
We are at the forefront of human communication in a groundbreaking era. Driven by cutting-edge AI technology, we go beyond words, diving deep into the intricacies of human expression. Understanding emotions, assessing behaviors, and predicting intent, we unlock the essence of every interaction. Our transformative impact spans various industries, from strengthening security and defense operations to redefining contact centers and empowering financial institutions with invaluable insights. With our innovative approach, we reshape the way connections are made and understood, ushering in a new era of communication.
Our core technology is provided via our Behavioral Signals API, which is responsible to predict low-level and behavioral voice characteristics from audio signals. Experience award-winning technology recognized with 6-time gold in the prestigious interspeech challenges, having achieved exceptional human interaction understanding and computational paralinguistics performance. Backed by extensive research publications, our cutting-edge solution offers unparalleled benefits to diverse sectors. Whether it’s law enforcement, intelligence agencies, financial institutions, call centers, or healthcare, we equip organizations with a deep insight into human intentions and behaviors.
Applications:
- Customer Service
- Security, Intelligence, and Law Enforcement
- Cognitive Health & Mental Health
- Digital Companions/Chatbots
- Healthcare
- Entertainment
Description
Gain immediate insights into shopper behavior and assess customer satisfaction effectively. Understand the characteristics of your converted customers. Our Face Analysis Technology equips physical retail businesses with real-time, anonymous insights into shopper interactions, allowing for enhanced optimization of customer experiences and daily operations. Explore our curated product suggestions. Develop more intelligent in-store environments that enhance engagement and elevate customer satisfaction. It is essential to foster customer engagement, as an engaged shopper is likely to return. Our software offers you real-time data regarding shoppers' demographics, interests, and behaviors. Identify your converted customers and refine every aspect, from product placements to store layouts, informed by shopper behavior. Are you effectively reaching your intended audience? Our software provides the solutions to uncover these crucial insights. Furthermore, understanding these dynamics can significantly improve overall business performance.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Genesys Cloud CX
No
Uniphore
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Behavioral Signals
Founded
2016
Country
United States
Website
behavioralsignals.com
Vendor Details
Company Name
Sightcorp
Founded
2013
Country
Netherlands
Website
sightcorp.com/retail/
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
Yes
Progressive Dialer
No
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
No
Video Content
Yes
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
Yes
Complaint Monitoring
Yes
Feedback Collection
No
Survey Management
No
Emotion Recognition
Facial Emotions
No
Facial Expression Analysis
No
Machine Learning
Yes
Photo Emotions
No
Speech Emotions
Yes
Video Emotions
Yes
Written Text Emotions
No
Product Features
Computer Vision
Blob Detection & Analysis
No
Building Tools
No
Image Processing
No
Multiple Image Type Support
No
Reporting / Analytics Integration
No
Smart Camera Integration
No
Data Visualization
Analytics
No
Content Management
No
Dashboard Creation
No
Filtered Views
No
OLAP
No
Relational Display
No
Simulation Models
No
Visual Discovery
No
Emotion Recognition
Facial Emotions
No
Facial Expression Analysis
No
Machine Learning
No
Photo Emotions
No
Speech Emotions
No
Video Emotions
No
Written Text Emotions
No
People Counting
API
No
Anonymous Counting
No
Benchmarking
No
Car Counting
No
Conversion Tracking
No
Data Export
No
Events Statistics
No
Heatmaps
No
Mood/Age/Gender Recognition
No
Motion Detection
No
Reporting / Analytics
No
Retail Counting
No
Staff Exclusion
No
WiFi Tracking
No
Zone / Area Monitoring
No
