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Description
We are at the forefront of human communication in a groundbreaking era. Driven by cutting-edge AI technology, we go beyond words, diving deep into the intricacies of human expression. Understanding emotions, assessing behaviors, and predicting intent, we unlock the essence of every interaction. Our transformative impact spans various industries, from strengthening security and defense operations to redefining contact centers and empowering financial institutions with invaluable insights. With our innovative approach, we reshape the way connections are made and understood, ushering in a new era of communication.
Our core technology is provided via our Behavioral Signals API, which is responsible to predict low-level and behavioral voice characteristics from audio signals. Experience award-winning technology recognized with 6-time gold in the prestigious interspeech challenges, having achieved exceptional human interaction understanding and computational paralinguistics performance. Backed by extensive research publications, our cutting-edge solution offers unparalleled benefits to diverse sectors. Whether it’s law enforcement, intelligence agencies, financial institutions, call centers, or healthcare, we equip organizations with a deep insight into human intentions and behaviors.
Applications:
- Customer Service
- Security, Intelligence, and Law Enforcement
- Cognitive Health & Mental Health
- Digital Companions/Chatbots
- Healthcare
- Entertainment
Description
PersProfile offers insights into the behavioral tendencies, motivations, emotional intelligence, and social skills of individuals in their workplace settings. This assessment draws on contemporary psychological theories and the behavioral analysis frameworks established by renowned figures such as Carl Jung and William Marston, alongside the emotional intelligence research conducted by Peter Salovey and Daniel Goleman. The results of the PersProfile assessment are presented in a user-friendly report format that employs straightforward language and visual aids, utilizing a color-coding system to enhance the understanding of findings. Our behaviors are shaped by a combination of temperament, character, personality, and social roles, which collectively reveal our preferences, needs, and motivations. The reports from PersProfile leverage color as a powerful visual instrument to depict behavioral patterns and subtleties. Specifically, the four primary colors—red, yellow, green, and blue—represent distinct behavior patterns, each characterized by unique and identifiable traits. Through this approach, individuals can gain a deeper awareness of their own behavior as well as that of their colleagues, ultimately fostering improved communication and collaboration in professional environments.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Genesys Cloud CX
No
Uniphore
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Behavioral Signals
Founded
2016
Country
United States
Website
behavioralsignals.com
Vendor Details
Company Name
Versus Profile
Founded
1990
Country
Switzerland
Website
versusprofile.com/our-solutions/persprofile/
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
Yes
Progressive Dialer
No
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
No
Video Content
Yes
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
Yes
Complaint Monitoring
Yes
Feedback Collection
No
Survey Management
No
Emotion Recognition
Facial Emotions
No
Facial Expression Analysis
No
Machine Learning
Yes
Photo Emotions
No
Speech Emotions
Yes
Video Emotions
Yes
Written Text Emotions
No
Product Features
Pre-employment Testing
Aptitude Testing
Yes
Candidate Comparison
Yes
Candidate Management
No
Customizable Tests
Yes
Online Testing
Yes
Personality Testing
Yes
Pre-made Test Library
Yes
Real Time Reporting
Yes
Skill Testing
Yes
Test Authoring
No
Workflow Management
No
