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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

If you seek top-notch voice, messaging, and additional features, it’s essential to select an API provider that operates its own nationwide network. By cutting out intermediaries, you can reduce expenses, enhance your control, and create the application that your users truly desire. While you may already have experience in this field, a reliable partner is crucial to help you achieve the growth you aspire to. Whether you opt to utilize your own carrier or develop a completely new solution, Bandwidth equips you with the necessary tools to unlock your full potential. Serving as a versatile communications platform, Bandwidth offers extensive flexibility for your needs. You require seamless integrations, robust enterprise-level APIs, and intelligent tools to effectively manage your communication system. We prioritize openness in the areas that matter most to you, providing you with options and control over your operations. Our extensive global network ensures direct connections where it counts, delivering unparalleled reliability. Ultimately, this approach fosters stronger relationships with your customers while allowing your business to scale seamlessly in any direction you choose. Additionally, Bandwidth's commitment to innovation ensures that you are always equipped with the latest advancements in communication technology.

Description

Textline serves as a dynamic business messaging platform tailored for contemporary customer support and sales teams. Utilizing business texting provides a rapid, approachable, and convenient way to communicate, making customers feel appreciated and acknowledged. Enhance customer experiences and foster deeper relationships with your clientele. It's clear that customers prefer to text you, so eliminate the waiting times and allow them to reach out anytime and from any location. Our platform facilitates direct, interactive communication, even when managing a high volume of inquiries simultaneously. Recognizing that customer support is a collaborative effort, we designed our platform to promote teamwork and enable your staff to perform at their best. Textline organizes all your conversations and customer data in a single location, allowing you to oversee your team’s activities, streamline processes, and track advancements. Simply set up your phone number and customize your workspace to initiate genuine conversations with numerous customers. By utilizing tools and features crafted for effective collaboration, you can work more efficiently and effectively serve your audience.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Aircall No 
Datagate Telecom Billing Yes 
Easyflow No 
Facebook Messenger No 
Freshdesk No 
Google Chrome No 
Microsoft Teams Yes 
Mosio Yes 
OneBill Yes 
Outdoo AI Yes 
Rayven Yes 
Salesforce No 
Sapling AI Writing Assistant No 
Slack No 
Twilio No 
UltraSMSScript Yes 
Vonage Communications APIs (Nexmo) No 
Yeastar P-Series PBX System Yes 
Zapier No 
Zendesk No 

Integrations

Aircall Yes 
Datagate Telecom Billing No 
Easyflow Yes 
Facebook Messenger Yes 
Freshdesk Yes 
Google Chrome Yes 
Microsoft Teams No 
Mosio No 
OneBill No 
Outdoo AI No 
Rayven No 
Salesforce Yes 
Sapling AI Writing Assistant Yes 
Slack Yes 
Twilio Yes 
UltraSMSScript No 
Vonage Communications APIs (Nexmo) Yes 
Yeastar P-Series PBX System No 
Zapier Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

$59.97 per month
Limited: $59.97 per month
Standard: $89.97 per month
Pro: $249.95 per month
Plus additional usage fees
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Bandwidth.com

Founded

1999

Country

United States

Website

bandwidth.com

Vendor Details

Company Name

Textline

Founded

2016

Country

United States

Website

textline.com

Product Features

Application Development

Access Controls/Permissions Yes 
Code Assistance No 
Code Refactoring Yes 
Collaboration Tools Yes 
Compatibility Testing Yes 
Data Modeling Yes 
Debugging No 
Deployment Management Yes 
Graphical User Interface No 
Mobile Development Yes 
No-Code Yes 
Reporting/Analytics Yes 
Software Development Yes 
Source Control Yes 
Testing Management No 
Version Control No 
Web App Development No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement No 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers Yes 
e911 Yes 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration Yes 

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback Yes 
Virtual Assistant No 
Workflow Management Yes 

NPS

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

Alternatives

Alternatives