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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Sugar implements a fee structure based on the organization. Users can be associated with numerous organizations, while each organization comprises various users. Within each organization, multiple spaces can be established, and it is advisable to categorize these spaces by projects or teams. Notably, data is not interchangeable between different spaces, each of which has its own distinct permission management system. When utilizing Sugar for data analysis and visualization, it is essential to identify the original data source, which refers to the location where the data is held. Typically, this encompasses the connection details such as host, port, username, and password for the database. Additionally, a dashboard serves as a visual interface designed to showcase impressive visual effects, and it is often employed for displaying real-time data on large screens for enhanced viewing. This structured approach allows organizations to effectively manage their data while ensuring clarity and security across different projects.

Description

SugarCRM modules, including Leads, Contacts and Accounts, can be used to make inbound and outbound calls. You can make calls via web, desktop, or mobile apps - all you need is a mic and speakers. RT Telephony can be your operator. It can manage extensions as well as phone directories. You can use the IVR setting to RT telephony to compose a welcome message, manage voice tone and configure incoming calls. You can also prompt your caller with a series of options that correspond to your custom configuration. RT Telephony does more than just one thing. It supports textual communication as well as verbal communication. You can send and receive SMS messages instantly. Sugar allows you to initiate an SMS conversation by using RT Telephony integration. You can create Campaign Templates from within RT Telephony and send your messages directly to your target list.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Apache Hive Yes 
Apache Spark Yes 
Greenplum Yes 
MySQL Yes 
Oracle Database Yes 
PostgreSQL Yes 
Presto Yes 
SAP HANA Yes 
SQL Server Yes 
Sugar Market No 
Sugar Sell No 
Sugar Serve No 
Twilio No 

Integrations

Apache Hive No 
Apache Spark No 
Greenplum No 
MySQL No 
Oracle Database No 
PostgreSQL No 
Presto No 
SAP HANA No 
SQL Server No 
Sugar Market Yes 
Sugar Sell Yes 
Sugar Serve Yes 
Twilio Yes 

Pricing Details

$0.33 per year
Free Trial No 
Free Version No 

Pricing Details

$125 per month
Yearly plan also available for $999 per year
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Baidu AI Cloud

Founded

2000

Country

China

Website

intl.cloud.baidu.com/product/sugar.html

Vendor Details

Company Name

Rolustech

Founded

2008

Country

United Kingdom

Website

www.rolustech.com/rttelephony/

Product Features

Data Visualization

Analytics No 
Content Management No 
Dashboard Creation No 
Filtered Views No 
OLAP No 
Relational Display No 
Simulation Models No 
Visual Discovery No 

Product Features

Call Recording

Archiving No 
Call Sharing No 
Distributed Call Recording No 
Event Triggered Recording No 
File Transfer No 
Instant Retrieval No 
On-Demand Recording No 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording No 
Video Call Recording No 

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