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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

BMC Helix Operations Management serves as a comprehensive, cloud-native solution for observability and AIOps, specifically engineered to address the complexities of hybrid-cloud environments. Adopting a service-oriented perspective towards observability data is crucial for achieving effective AIOps results. It facilitates the integration of third-party observability inputs, including metrics, events, logs, incidents, changes, and topologies, into a unified IT data repository. This enables users to monitor service health and enhances the capacity for pinpointing root causes through automatically generated dynamic business service models. The AI-driven features improve the signal-to-noise ratio by employing event suppression, de-duplication, and correlation, all aimed at generating actionable insights. Users can quickly identify root causes with AI probability assignments to key causal nodes based on comprehensive data and service models. Additionally, the platform aids in preventing future incidents through proactive Business Service Health monitoring and AI-driven outage predictions. Troubleshooting is expedited via enriched logs and advanced analytics, while users can conveniently request and implement automations through BMC or other third-party tools, making management seamless and efficient. Ultimately, this solution empowers organizations to enhance their operational resilience and streamline management processes.

Description

Tailor your business policies to align with your operational landscape while enabling notifications through SMS or email in accordance with your escalation protocols to designated contacts. Define your business hours to accommodate variations in escalation procedures and plan for potential outages. Enjoy fully customizable notification preferences that can be adjusted to suit your specific needs and frequency requirements. opEvents offers a unified logging solution that serves operational, compliance, and auditing needs. It facilitates comprehensive management of logs from various sources, including NMIS, applications, active directory, devices, and cloud systems, all within a centralized storage framework. Enhance your network event analysis by incorporating logs from diverse origins. Utilize suppression and highlighting mechanisms to ensure that only pertinent events initiate alerts. Both stateless and stateful events can be processed, with the flexibility to associate them with specific nodes. Additionally, a set of normalized node attributes is extracted and applied to each event for improved clarity and management. This robust configuration ensures optimal responsiveness and operational efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

BMC Helix Business Workflows
BMC Helix CMDB
BMC Helix Continuous Optimization
BMC Helix Digital Workplace
BMC Helix Discovery
BMC Helix ITSM
BMC HelixGPT
Control-M
opFlow

Integrations

BMC Helix Business Workflows
BMC Helix CMDB
BMC Helix Continuous Optimization
BMC Helix Digital Workplace
BMC Helix Discovery
BMC Helix ITSM
BMC HelixGPT
Control-M
opFlow

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$649 per year
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BMC Software

Founded

1980

Country

United States

Website

www.bmc.com/it-solutions/bmc-helix-operations-management.html

Vendor Details

Company Name

Opmantek

Founded

2010

Country

United States

Website

opmantek.com/opevents-centralized-log-and-event-management/

Product Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Product Features

Log Management

Archiving
Audit Trails
Compliance Reporting
Consolidation
Data Visualization
Event Logs
Network Logs
Remediation
Syslogs
Thresholds
Web Logs

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