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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

BMC Helix Chatbot transforms the cognitive enterprise by providing users with intelligent, multi-channel interactions that facilitate service discovery and requests through a personalized conversational interface. By integrating with BMC Helix Digital Workplace, BMC Helix Business Workflows, and BMC Helix Cloud Cost, BMC Helix Chatbot enhances employee engagement and productivity through these smart, omni-channel experiences. These advanced applications are essential for meeting the evolving demands for engaging user experiences within enterprises. Beyond just convenience, AI-driven interactions simplify the deployment of digital services for IT organizations while making them more accessible and attractive for employees. As indicated by market trends, the significance and impact of intelligent applications in the workplace are on the rise. Moreover, companies often grapple with a lack of cohesive service pathways, which can detrimentally affect the overall employee experience. Ultimately, addressing these challenges is vital for fostering a more efficient and satisfying work environment.

Description

Omnibot, a leading chatbot development firm based in India, specializes in crafting intelligent AI-driven conversational chatbots. By enhancing user interaction, they enable businesses to differentiate themselves through superior customer experiences. The chatbots offered by Omnibot can be effortlessly integrated into your website, allowing you to enhance customer satisfaction by addressing common consumer inquiries. There's no need for coding expertise or technical know-how to implement these solutions. With the evolution of customer engagement, interactions have shifted from traditional websites and emails to dynamic, real-time communication via mobile devices and chatbots. Today’s chatbots leverage advanced technologies, including artificial intelligence, machine learning, and natural language processing, to provide even more effective and intuitive user experiences. This innovative approach ensures that businesses can stay competitive in an increasingly digital landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

BMC AMI Ops Automation for Capping
BMC Helix Business Workflows
BMC Helix Cloud Cost
BMC Helix Digital Workplace
BMC Helix Operations Management
Microsoft Teams
NovelVox Agent Accelerator
Skype
Slack

Integrations

BMC AMI Ops Automation for Capping
BMC Helix Business Workflows
BMC Helix Cloud Cost
BMC Helix Digital Workplace
BMC Helix Operations Management
Microsoft Teams
NovelVox Agent Accelerator
Skype
Slack

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BMC Software

Founded

1980

Country

United States

Website

www.bmc.com/it-solutions/bmc-helix-chatbot.html

Vendor Details

Company Name

Omnibot CX

Country

India

Website

omnibot.cx/

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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