SAP Conversational AI Description
Streamline your business operations by utilizing robust conversational AI interfaces through our comprehensive bot development platform. SAP Conversational AI encompasses a suite of natural language processing tools that serve as the conversational AI component of the SAP Business Technology Platform. This enables users to create and oversee intelligent chatbots from a single interface, facilitating the automation of various tasks and workflows. Quickly develop powerful enterprise chatbots with minimal coding and seamless integration into the SAP ecosystem. Enhance the experiences of both customers and employees with chatbots, positioning yourself at the forefront of the conversation-driven economy. Our proprietary multilingual natural language processing (NLP) technology allows for the delivery of personalized interactions on a large scale, accessible anytime and on any device. By automating repetitive tasks within business processes, your workforce can concentrate on activities that add real value, ultimately driving greater efficiency and innovation. Embrace the future of communication and transform how your organization engages with its audience.
SAP Conversational AI Alternatives
Our AI is your best agent, trained to answer all questions and guide customers through every step of their journey, 24/7. Our AI is cost-effective, quick, and offers out-of-the-box domain knowledge and integration. Enterprise Bot's conversational AI is superior and can understand and respond to user requests in multiple languages. Our domain knowledge allows for high accuracy and record-breaking time-to-market. We offer automation solutions that integrate into core systems, whether it's commercial or retail banking, asset, or wealth management. You can check the status of trades, pay your credit card bills, send offers and much more. To increase sales and cross-sell, provide simple answers to complex questions about insurance products. Our smart flows will allow customers to quickly report claims using our smart flows. Our AI interface allows customers to ask questions about ticketing, book tickets, check train schedules and provide feedback.
Learn more
AddSearch transforms the way organizations connect users with information. More than just a traditional site search, AddSearch now offers AI Answers and AI Conversations, enabling businesses to deliver direct, conversational, and context-aware responses to user queries. These advanced capabilities complement AddSearch’s proven site search and content recommendation solutions, helping organizations create effortless, engaging, and personalized digital experiences.
With AddSearch, you can choose between AI-driven answers, conversational interfaces, or lightning-fast search results—all fully customizable for websites, e-commerce platforms, or web applications. Our Crawler and Indexing API ensure your content is always up-to-date, while our expert implementation services save valuable developer time and maximize results.
Today, nearly 2,000 customers worldwide—across Media, Telecommunications, Government, Education, E-commerce, and more—trust AddSearch to provide best-in-class search and AI-driven discovery.
AddSearch product portfolio includes:
- AI Answers – instant, accurate, and direct responses powered by generative AI.
- AI Conversations – natural, chat-like interactions for deeper user engagement.
- Autocomplete & Smart Ranking – predictive suggestions and optimized result ordering.
- Personalized Search – tailored experiences based on behavior and preferences.
- Content & Product Recommendations – boost engagement and conversions.
- Advanced Analytics – insights into user behavior
- Flexible Content Controls – include/exclude content, synonyms, filters, and facets, promote
- Enterprise Features – SSO, organizational user management, audit logs, SLA up to 99.999%.
- Seamless Implementation – works with any CMS, via crawler or API
Learn more
Kimiyi AI
Kimiyi is an intuitive platform that empowers organizations to create custom generative conversational AI agents, also known as digital humans, without any coding experience. Users can choose from pre-built AI agents or design their own, training them by uploading documents or website URLs to ensure relevant knowledge integration. These AI agents provide round-the-clock support, instantly answering inquiries and analyzing user interactions with real-time insights. Kimiyi offers customizable AI avatars featuring diverse ethnicities, ages, and styles to match any brand or audience. The platform supports various AI agent roles such as AI sales assistants, corporate trainers, customer service representatives, and office assistants. Businesses across industries like e-commerce, hospitality, and museums use Kimiyi to enhance customer engagement, automate workflows, and deliver personalized experiences. Kimiyi’s easy-to-follow video tutorials and expert support help users get started quickly and maximize AI’s benefits. It’s a powerful solution for companies looking to integrate conversational AI with minimal effort.
Learn more
Tidio
Tidio is a top-tier customer service platform that blends live chat, chatbot automation, and AI agents to help businesses provide quick, efficient support at scale. Known for its powerful automation features and intuitive interface, Tidio is trusted by over 800,000 businesses globally.
Connect with website visitors through real-time chat and manage all conversations from email, Messenger, Instagram, and more in one centralized dashboard.
Streamline support with integrated ticketing tools that work seamlessly alongside both chatbots and live agents.
Easily build custom chatbot flows with a visual, no-code builder to capture leads, respond to FAQs, and automate messaging.
Leverage Lyro, Tidio’s conversational AI agent, to handle up to 64% of customer inquiries using advanced natural language understanding.
Simple to set up and use—no coding required. Fully GDPR-compliant and secure. Scales effortlessly for eCommerce, SaaS, and service-based businesses. Includes a 7-day free trial.
Key Features:
• Live Chat (widget and social media integrations)
• Help Desk (all communication in one dashboard)
• Chatbot (automation for common use cases such as customer help and lead generation)
• AI Agent (resolve incoming issues with Tidio's conversational AI, Lyro)
• Multichannel Integration (social media, help desk software, and platforms such as WordPress, Shopify, and more)
Users praise Tidio's intuitive design, visual interface, and simple deployment. Multiple plans available for all business needs and requirements.
Learn more
Pricing
Free Version:
Yes
Integrations
No Integrations at this time
Company Details
Company:
SAP
Year Founded:
1972
Headquarters:
Germany
Website:
www.sap.com/products/technology-platform/conversational-ai.html
Media
Recommended Products
Our Free Plans just got better! | Auth0
You asked, we delivered! Auth0 is excited to expand our Free and Paid plans to include more options so you can focus on building, deploying, and scaling applications without having to worry about your security. Auth0 now, thank yourself later.
Product Details
Platforms
Web-Based
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
In Person
Customer Support
Business Hours
Online Support
SAP Conversational AI Features and Options
Conversational AI Platform
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
SAP Conversational AI User Reviews
Write a Review- Previous
- Next
