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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

BMC Helix Business Workflows offers engaging omni-channel experiences that streamline the delivery of business services. This advanced case management solution is specifically designed for various lines of business, such as HR and facilities, enabling a scalable, managed, and automated approach. Serving as an intelligent service management platform, BMC Helix Business Workflows empowers leaders to oversee, automate, and expand service delivery for enhanced operational efficiency. By reshaping the interaction, management, innovation, and scalability of services across the entire organization, the platform allows employees to develop the workflows necessary for their independence and adaptability. This tailored experience for employees not only boosts engagement and productivity but also transforms the dynamic between business and IT, guiding the organization towards becoming a cognitive enterprise. Ultimately, BMC Helix Business Workflows represents a pivotal shift in how services are conceived and executed within modern businesses.

Description

Enhance your work efficiency by utilizing Cora SeQuence, which fosters growth, boosts cost-effectiveness, and promotes agility within your business. With our revolutionary HotChange® technology, users can easily track their resource utilization and processing efficiency. Implement immediate adjustments to optimize vital business operations, while also designing sophisticated customer workflows through a user-friendly interface. Our SeQuence CRM edition is tailored to alleviate challenges and elevate the customer journey across various sectors. Effortlessly model, configure, execute, monitor, and transform comprehensive business processes using our intuitive drag-and-drop features. Additionally, leverage predictive analytics along with connectors for robotic automation, artificial intelligence, and the internet of things to digitize any aspect of your business operations, ensuring a seamless integration of technology and processes. By adopting these innovative solutions, organizations can not only streamline their operations but also adapt quickly to changing market demands.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Axonius Yes 
BMC Helix Operations Management Yes 
BMC HelixGPT Yes 
BMC Middleware Management Yes 
Runbook Studio Yes 

Integrations

Axonius No 
BMC Helix Operations Management No 
BMC HelixGPT No 
BMC Middleware Management No 
Runbook Studio No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

BMC Helix

Founded

2025

Country

United States

Website

www.helixops.ai/products/bmc-helix-business-workflows.html

Vendor Details

Company Name

Genpact

Founded

1997

Country

United States

Website

www.genpact.com/cora/sequence

Product Features

Workflow Management

Access Controls/Permissions No 
Approval Process Control No 
Business Process Automation No 
Calendar Management No 
Compliance Tracking No 
Configurable Workflow No 
Customizable Dashboard No 
Document Management No 
Forms Management No 
Graphical Workflow Editor No 
Mobile Access No 
No-Code No 
Task Management No 
Third Party Integrations No 
Workflow Configuration No 

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management Yes 
Collaboration Yes 
Process Change Tracking Yes 
Process Mapping Yes 
Process Modeling & Design Yes 
Visual Workflow Management No 

Workflow Management

Access Controls/Permissions Yes 
Approval Process Control Yes 
Business Process Automation Yes 
Calendar Management Yes 
Compliance Tracking Yes 
Configurable Workflow Yes 
Customizable Dashboard Yes 
Document Management Yes 
Forms Management No 
Graphical Workflow Editor Yes 
Mobile Access Yes 
No-Code No 
Task Management Yes 
Third Party Integrations Yes 
Workflow Configuration Yes 

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