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Average Ratings 0 Ratings

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ease
features
design
support

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Description

BMC Helix Business Workflows offers engaging omni-channel experiences that streamline the delivery of business services. This advanced case management solution is specifically designed for various lines of business, such as HR and facilities, enabling a scalable, managed, and automated approach. Serving as an intelligent service management platform, BMC Helix Business Workflows empowers leaders to oversee, automate, and expand service delivery for enhanced operational efficiency. By reshaping the interaction, management, innovation, and scalability of services across the entire organization, the platform allows employees to develop the workflows necessary for their independence and adaptability. This tailored experience for employees not only boosts engagement and productivity but also transforms the dynamic between business and IT, guiding the organization towards becoming a cognitive enterprise. Ultimately, BMC Helix Business Workflows represents a pivotal shift in how services are conceived and executed within modern businesses.

Description

The BMC Helix Configuration Management Database (CMDB) enhances the workflow of your ecosystem by providing a comprehensive, business-centric reference point for your assets and services. You can maintain precise data and service models for a vast array of configuration items, encompassing both on-premises and cloud offerings. It enables efficient tracking and management of hardware, software, and cloud service configurations along with their interrelationships. Evaluate the effectiveness of your configuration management strategies or policies through established KPIs. With BMC Helix Discovery, BMC Helix Client Management, and various built-in connectors, the CMDB can be automatically populated and updated in just a few minutes. You can also leverage robust integration tools and a rich API set to import and federate data from various external sources. Furthermore, it allows you to establish detailed role-based access controls for all items and attributes, ensuring that sensitive information is protected while still accessible to authorized users. This comprehensive approach ultimately leads to improved visibility and governance of your IT assets.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

BMC AMI Ops Automation for Capping
BMC Helix Operations Management
Axonius
BMC AMI Ops Monitoring
BMC Compuware Topaz Connect
BMC Helix Discovery
BMC HelixGPT
BMC Middleware Management
Claroty
CyCognito
EcholoN
Faddom
Runbook Studio
Xurrent
netTerrain DCIM

Integrations

BMC AMI Ops Automation for Capping
BMC Helix Operations Management
Axonius
BMC AMI Ops Monitoring
BMC Compuware Topaz Connect
BMC Helix Discovery
BMC HelixGPT
BMC Middleware Management
Claroty
CyCognito
EcholoN
Faddom
Runbook Studio
Xurrent
netTerrain DCIM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BMC Software

Founded

1980

Country

United States

Website

www.helixops.ai/products/bmc-helix-business-workflows.html

Vendor Details

Company Name

BMC Software

Founded

1980

Country

United States

Website

www.helixops.ai/products/bmc-helix-cmdb.html

Product Features

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Product Features

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping

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