Alternatives to BMC Helix CMDB

Device42 is a robust and comprehensive data center and network management software designed by IT engineers to help them discover, document and manage Data Centers and overall IT. Device42 provides actionable insight into enterprise infrastructures. It clearly identifies hardware, software, services, and network interdependencies. It also features powerful visualizations and an easy-to-use user interface, webhooks and APIs. Device42 can help you plan for network changes and reduce MTTR in case of an unexpected outage. It provides everything you need for maintenance, audits and warranty, license certificate, warranty and lifecycle management, passwords/secrets and inventory, asset tracking and budgeting, building rooms and rack layouts... Device42 can integrate with your favorite IT management tools. This includes integration with SIEM, CM and ITSM; data mapping; and many more! As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have.

JDisc Discovery is a powerful IT asset management and network discovery tool, designed to provide organizations with clear, real-time insights into their entire IT environment. By automatically scanning the network, it identifies and catalogs devices, from physical servers and workstations to virtual machines and network appliances, giving users a detailed inventory of their assets. The tool captures essential data such as hardware specifications, installed software, system configurations, and interdependencies among devices. A key advantage of JDisc Discovery is its agentless architecture. Rather than requiring installation on each device, it uses multiple protocols (like SNMP, SSH, WMI) to gather information, ensuring quick deployment and compatibility across various operating systems, including Windows, Linux, and Unix. This makes it ideal for diverse and dynamic IT ecosystems, enabling efficient and non-intrusive data collection.

Serviceaide is an intuitive service management solution which can be implemented within weeks and not months. You will see a real ROI with low administration costs and rapid implementation. Flexible platform that can be used on-premises or in the cloud. Serviceaide is built on ITIL best practice and has all the components that your team requires. You can select the environment that suits your technology, infrastructure, and compliance needs. Serviceaide is a comprehensive and affordable solution that provides IT staff the tools they need to manage everything, from tickets to incident, change, and asset management. Serviceaide features a virtual agent, self service portals, and AI-based functions to support analyst and user productivity. Automate processes in technical workflows, business processes and services to increase business agility.

Vivantio has been recognized as one of the best customer service management software platforms on the market. We provide a SaaS service management product that serves multiple customer service areas including customer support ticketing, help desk, service desk, IT service management, asset management, and enterprise service management, all backed by proven industry frameworks, such as ITIL. Vivantio provides flexible licensing options to meet the business requirements of the world's fastest growing organizations.

Canfigure is a modular software solution for automation of business processes and workflows. Pre-built modules include Asset Management, Computerized Maintenance Management System (CMMS), Configuration Management Database (CMDB), Service Desk, Change Management, Equipment Management and Test Validation. Any combination of modules can be implemented and tailored to specific requirements. We specialize in migrating companies away from using Excel sheets or multiple legacy systems to maintain their critical data, by implementing a centralized, intuitive and cost-effective solution that puts you in control of your data. Furthermore, Canfigure enables unique customization capability that allows your administrators to implement system changes without Vendor involvement or further expense.

Since 2004, NetBrain has transformed network operations with its no-code automation platform, helping teams systematically shift left by turning complex processes into streamlined workflows. By unifying AI and automation, NetBrain delivers actionable hybrid network-wide observability, automates troubleshooting, and enables safe change management to boost efficiency, reduce MTTR, and mitigate risk, enabling IT organizations to proactively drive innovation. Get network-wide and contextualized analysis across your multi-vendor, multi-cloud network Visualize and document the entire hybrid network using dynamic network maps and end-to-end paths Automate network discovery and ensure data accuracy for a single source of truth Auto-discover and decode your network's golden configurations, discover day 1 issues, and automate configuration drift prevention Automate pre- and post-validations for network changes with application performance context understanding Automate collaborative troubleshooting from human to machine

CruzOC is a multi-vendor, scalable network management and IT operations tool that provides robust but easy-to-use netops. CruzOC's integrated, automated management features include performance monitoring, configuration management, lifecycle management, and lifecycle management of 1000s of vendors. Administrators can use CruzOC to automate their data center operations and critical resources. This will improve network and service quality, speed up network deployments and lower operating expenses. The result is comprehensive and automated problem resolution from a single-pane-of-glass. Cruz Monitoring & Management. Monitoring & Analytics, NMS -- health, NPM traffic, log, and change. Automation & configuration management -- compliance and security -- orchestration, provisioning. Automated deployment -- auto-deploy, ZTP, remote deploy. Deployments are available both on-premises and in the cloud.

Freshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.

VIRIMA is a SaaS platform that provides highly automated IT Asset Management, IT Service Management (ITSM), and IT Operations Management solutions (ITOM). It is easy to use and affordable to deploy. VIRIMA enables business processes to be linked to the technology and services they rely on through advanced infrastructure discovery and visualization capabilities. VIRIMA CMDB's innovative automation capabilities provide insight, control, and value to IT companies large and small. This allows them to efficiently address the challenges of managing and securing today’s dynamic, dispersed, and complex IT estate.

VIZOR is an ITIL Certified IT Asset Management Solution. VIZOR manages all aspects of IT asset management. This includes network discovery, inventory data, purchase, warranty, and maintenance details. The allocation of assets to employees and locations can be simplified so that you always know who has what. VIZOR can audit your network and integrate with tools like LANSweeper, Microsoft SCCM, Chromebook Admin, and LANSweeper. VIZOR can be configured to only include the features you need. Get started now.

Configuration management in hybrid IT. OpenText™, Universal Discovery and Universal CMDB, can be deployed either on-premises, or via SaaS. Discover, map service dependencies, and perform proactive impact analysis to increase your IT visibility and reduce IT service disruptions. Get a complete IT inventory and configuration across on-premises hardware, software and endpoints. For effective change and configuration, you need to know how your infrastructure delivers critical business applications and services. IT is constantly changing, but you or your service agent should consider the impact of any changes before making them.

Cloudaware is a SaaS-based cloud management platform designed for enterprises that deploy workloads across multiple cloud providers and on-premises. Cloudaware offers such modules as CMDB, Change Management, Cost Management, Compliance Engine, Vulnerability Scanning, Intrusion Detection, Patching, Log Management, and Backup. In addition, the platform integrates with ServiceNow, New Relic, JIRA, Chef, Puppet, Ansible, and 50+ other products. Customers deploy Cloudaware to streamline their cloud-agnostic IT management processes, spending, compliance and security.

The Jira-native CMDB and asset management solution offers a comprehensive view of infrastructure dependencies, streamlining asset management, expediting incident resolution, and mitigating the effects of changes. It provides a visual representation of various asset dependencies, enabling quick assessments of their interrelationships and potential impacts. This accessibility ensures that vital asset information is available whenever and wherever it is needed. Mindville's Insight, now part of Atlassian, empowers IT teams by reducing Mean Time to Recovery (MTTR) through clear visibility of affected services and their interconnections. By enhancing context through visualization, teams can grasp the essential details of any issue—who is involved, what is affected, when it occurred, and where it is located. Data can easily be imported from cloud service providers, existing CMDBs, or through formats like CSV, JSON, and REST-API. Additionally, utilize Insight Integration apps to effortlessly connect with and pull data from major cloud platforms such as AWS, Azure, and Google Cloud, ensuring a seamless integration of your asset management processes. As a result, organizations can enhance their operational efficiency and responsiveness in managing their IT assets.

To effectively oversee and enhance your systems, it is essential to have a precise understanding of the assets present in your IT landscape along with up-to-date and reliable configuration data. By utilizing a well-maintained configuration management database (CMDB), gaining insights into your organization’s IT framework becomes straightforward, especially concerning service impact assessments, asset oversight, regulatory compliance, and configuration management processes. The ServiceNow® CMDB offers a unified record-keeping system for IT, and when integrated with ServiceNow Service Mapping, it transforms into a service-aware database, empowering your ServiceNow applications to also adopt a service-centric approach. With a robust CMDB in place, you achieve comprehensive visibility over your infrastructure and services, which enhances your governance of the environment and supports improved decision-making. Ultimately, this leads to a more streamlined and efficient IT operation, enabling your organization to respond swiftly to changes and challenges.

Open Content Platform (OCP), an open-source IT discovery platform and integration platform, is a free-of-cost IT discovery and integration platform. OCP is responsible for discovery, integration, modeling, and implementing solutions in the datacenter. The micro-service core framework allows for process-level horizontal scaling. It is fully extensible and designed for developers. It also leverages components from the open-source community to greatly reduce product complexity. The dynamic discovery is fundamentally different than other ITSM vendors. Furthermore, the data-driven modeling keeps Applications and Services current for downstream consumption (e.g. Service-aware monitoring

OXARI is an ITSM-class ServiceDesk system for professionals that is ITIL-compliant. It is also enriched with the toolset IT teams need. IMPLEMENTATION BENEFITS OXARI is a universal platform that allows the implementation of a professional ITSM Class system in accordance to the ITIL standard. The system provides tools for IT teams and features to manage complex business processes. - Modular design and modern user interface allow you to model any Asset Management or CMDB, ServiceDesk work logic, Workflow, Workflow, or MDM work logic. Access the system from any web browser. You can also design all user interface components yourself. MULTIPLE CONFIGURATIONS The main component of the system that allows for configuration flexibility is rule-based management. OXARI allows you create any number patterns that are composed of specific actions and rules.

The System Asset Management System™ serves as a Configuration Management Database (CMDB) specifically designed for mid-market businesses. It includes Process Workflow modules that cover various areas such as Configuration Management, Change Management, Incident Management, Financial Management, Problem Management, Service Level Management, Release Management, Service Catalog, Document Management, Application Dependency Mapping, Availability Management, Project & Time Management, Controls, and Business Alignment. For convenience, we refer to our product as Samantha™. Samantha™ is strategically developed to fulfill the 1) business requirements, 2) financial constraints, and 3) resource availability of mid-market organizations. By choosing Samantha™, you can save costs—there’s no need to overhaul your Help Desk unless you wish to do so. Samantha™ is designed to enhance your current Service/Help Desk solution, such as Footprints, HEAT, TrackIT, Remedy, or ServiceNow, while also preserving your investments in Event Management tools like SolarWinds, What's Up Gold, Nagios, Microsoft Service Center, and Big Brother. This dual compatibility ensures that your organization can maximize existing resources while improving overall service management efficiency.

Gain full oversight of your network assets and IP addresses without any upfront costs. Enroll in our hosted Configuration Management Database (CMDB) and IP Address Management (IPAM) solution, which boasts an impressive 99.9% uptime. Setting up a complimentary account requires just a few seconds of your time. Experience comprehensive visibility into your assets, allowing you to observe the connections between your Business Units, Sites, network Devices, and IP addresses, all conveniently located in a single platform. This seamless integration empowers you to manage your network more effectively.

iET Solutions, a division of UNICOM® Global, helps large and midsize enterprises to increase the efficiency and security of their IT operations and infrastructure. Organizations around the world use software from iET Solutions for IT service management (ITSM), software asset management (SAM) and enterprise service management (ESM). Its software suite, iET ITSM, is PinkVERIFY®-certified and supports the ISO/IEC 20000 requirements. With additional modules for phone system integration, and software asset management, iET Solutions offers an extensive package for service management. Every business is unique and our solutions are designed to work the way our customers do. The company has more than three decades of experience in service management and works with organizations across all industry sectors.

Whether you’re an infrastructure manager handling complex systems, a service support leader striving for customer satisfaction, or a decision-maker focused on ROI and compliance, iTop adapts to your processes to simplify your tasks, streamline operations, and enhance service quality. Gain a real-time, 360° view of all your IT assets and incidents in one place, reducing downtime and improving the efficiency of your support team. Effortlessly manage multi-client environments and streamline collaboration across departments. With iTop, you get a solution that scales with your growth, providing tools to tackle your most pressing IT challenges while maintaining service continuity and improving team productivity

Simple configuration interface for Nagios or Naemon. Monitoring solution for corporations and SME Monitor and manage all your servers, applications, and systems in one place, from large data centers to critical IT service providers. openITCOCKPIT provides transparency and comprehensive monitoring of your entire IT environment. Its modular design allows for reporting, event correlation, and clustering capabilities all within an intuitive web interface. Experienced administrators can save time by using the service templates and host templates. This will allow them to spend more time on other areas. It is easy to connect external systems using the REST API. OpenITCOCKPIT eliminates the traditional division between configuration and monitoring. After exporting the configuration, users can instantly see the status of monitored hosts and services in Naemon/Nagios and edit them.

The Cruz Wireless Controller allows IT departments to view, monitor, configure, and configure multi-vendor wireless IT infrastructures. It gives you complete control and visibility over all wireless devices in your network. Cruz Wireless Controller automates discovery, performance monitoring and configuration backup and restore. It also schedules traffic flow analysis and configuration audit capabilities. --Performance statistics, real time health monitoring, firmware/SW administration, backup, restore and deploy, one-toone or groups. Enforce device security policies. Push and monitor configurations to wireless controllers and APs. --Set up network health alerts, automate repetitive tasks and simplify remote troubleshooting. IT departments can make deployment and management easier by using a single tool to manage all their operations

NetZoom DCIM Solutions is a data center software company that helps professionals model, monitor, manage and access physical, virtual, and cloud IT infrastructure.

Single pane-of glass to automate customers' IT operations Cruz Remote Monitoring and Management is designed for Managed IT Services Providers (MSPs). It allows them to remotely monitor and manage their IT infrastructure, networks and client endpoints from anywhere. Dorado allows you to remotely monitor and manage your environment from one console, whether you are an MSP looking to improve your business or a reseller/VAR trying to enter the MSP market. All this is available in an affordable, scalable, and easy-to-use solution. Dorado Software is a leader in resource management, performance monitoring, service orchestration software, and cloud operations automation across converged infrastructure fabrics. Dorado software helps IT professionals and operators monitor, configure and manage converged infrastructures (physical storage and virtual servers, networking devices, networking devices), virtualized functions and cloud services.

Fossil is a robust and straightforward distributed software configuration management system that boasts several advanced functionalities, including Project Management, which not only facilitates distributed version control akin to Git and Mercurial but also incorporates features for bug tracking, wikis, forums, chat, and technotes. It comes equipped with a built-in web interface that is themeable, extensible, and user-friendly, providing a comprehensive array of information pages that enhance situational awareness. As a self-contained and standalone executable, Fossil can be easily installed by downloading a precompiled binary for operating systems like Linux, Mac, or Windows and placing it in your $PATH. Furthermore, it allows users to establish a project website in mere minutes through various methods and is designed to be CPU and memory efficient, meaning most projects can be hosted on a budget-friendly $5/month VPS or even a Raspberry Pi. Additionally, users have the option to create an automatic mirror on GitHub. Networking is straightforward with Fossil, which utilizes standard HTTPS or SSH for secure communications, ensuring seamless connectivity. Overall, Fossil presents an all-in-one solution for developers looking to manage their projects efficiently and effectively.

Alloy Navigator, an all-inclusive IT Service & Asset Management Solution, provides thoughtful solutions to your most difficult IT problems. Navigator is a powerful workflow automation engine that automatically creates meaningful relationships among the data that matters. Alloy Navigator covers a variety of IT disciplines, including Inventory & Knowledge Base Management, Help Desk, Change & Configuration Management, and ITIL-driven standards like Change & Configuration Management. It is the ideal solution for small, medium, and large businesses that want to achieve maximum productivity.

GLPI is a powerful Service Management software that uses open-source technologies. It makes it easy to plan and manage IT changes, solve problems efficiently, automate business processes, and maintain control over your IT infrastructure. Key features of the GLPI: 1. 1. 2. 2. Asset management and automatic inventories 3. Data quality control using rationality 4. Asset management: Administrative and financial 5. Software inventory and management of licences 6. Knowledge and frequently asked questions 7. Statistics and reports 8. 8. 9. Inventory of Android-based devices

Codima Toolbox provides an all-in-one solution that allows an organization to discover and manage all network assets, automatically create documentation in both Web or Visio Network Maps and monitor network devices, all without the need for agents. Toolbox allows users to make informed decisions using reliable data. After a Network Discovery, all other features within Toolbox are fully set up and ready for use. Make device network management and documentation simple.

Your company faces its own challenges. Each structure and process is managed by you. You have your own expectations about IT documentation. i-doit supports this uniqueness and flexibility. The software adapts to meet your needs. This applies to all companies, including international corporations. There is no "off-the-shelf" solution. You can adapt your documentation to meet your needs. You save money and get a professional solution. It would be wonderful if you could keep all the technical documentation and administrative information together for each property. It would make it easy to store invoices and contracts as part of your IT documentation. They are always available. i-doit goes beyond IT documentation. Connect all departments within your company. Accounting benefits from your documentation, just like IT and facility administration. Your vehicle fleet software is no longer required. You can also implement Enterprise Service Management.

DeployHub is a microservice catalog that tames your microservice implementation by displaying them all in one place. Track deployment details, SBOMs, inventory, consumers, version history, and the teams that support them. We empower cloud-native teams to achieve business agility through a managed approach to a microservice architecture. DeployHub's microservice tracking and versioning is a DevOps breakthrough giving teams a simple way to leverage cloud-native application-level architecture. DeployHub integrates with your CI/CD pipeline. You can start using our free version at deployhub.com. DeployHub is based on the Ortelius.io open source project.

Cruz IoT Device Director is a comprehensive, scalable management tool that securely and efficiently monitors, manages, and onboards IoT devices from all vendors. IT staff can automate deployment of bulk IoT device, monitor alerts, notifications, troubleshoot devices, view audit logs, configure devices, and remotely push firmware updates across multiple devices through over-the air (OTA) updates.

Pointel Configuration Management Solution is a thin-client application that gives you complete control over your Genesys environment. CMS immediately highlights any changes made to your Genesys configuration environment. It also includes a Genesys audit, import/export and snapshot/restore capabilities, as well as alerting capabilities. Pointel CMS automatically captures all changes in your contact center and presents the information graphically to help you quickly and easily understand any changes to your Genesys Configuration Management Environment. It is important to understand what changes have been made in your Genesys environment, and by whom. CMS audit reports include detailed information such as the name of the user that made the change, the date/time of the change, and both the current value and the previous value. It can also restore individual parameter/KVP levels changes or the entire application back at a given time.

Alemba Service Manager is an ITIL-aligned IT Service Management Tool that focuses on the fulfilment of requests. Alemba Service Manager, with its 25-year heritage, allows users to respond quickly to the demands of business by reducing time for request fulfilment by using automated workflow integration. Alemba's unique price model takes into consideration different levels of participation within your organization. It offers an interface for all types of users. Alemba has a strong consulting background, unrivalled experience in the Service Management Market, and a focus on customer satisfaction. This makes it ideally positioned to deliver an end-to-end Service Management Project within your organization.

Conclusion elevates corporate process management to a whole new level. Conclusion offers powerful text editing and collaboration tools, a slick interface design and customizable workflows. Conclusion is unique because it automates all processes - from requirements collection to project tracking, tracking, and task management – in one solution. There is no need to integrate multiple tools or purchase additional instruments. Conclusion is the result of extensive research. The interface, data model, and workflow engine are optimized for modern work environments. We understand that every customer has a unique approach and culture. Therefore, we offer several pre-defined methodologies that can be extended by customers.

FNT Command provides complete transparency into all IT and telecoms structures. It can be used to manage IT assets, cabling, infrastructure, data centers and telecommunications resources. FNT Command allows the provision of high-value IT services and telecommunications services. We approach all resources holistically, from cabling to service provision, just like our customers. Data centers must address issues such as budget and cost pressures, service delivery bottlenecks, compliance guidelines, and capacity bottlenecks. FNT Command is a centralized management and optimization tool that gives you complete visibility into your entire data center infrastructure. This includes the facility level, hardware and software, networking, power and air conditioning. This comprehensive view allows you to improve operational reliability and speed up your day-today business processes.

Help Desk for Managed Services Providers Customer Service and Device Management. Managed Service Providers, or MSPs, are responsible for monitoring and servicing increasingly complex IT infrastructures. Automating these processes as much as possible helps minimize downtime and reduce inconvenience. It is not enough to provide a Help Desk portal for customers to stay competitive in the market. A complete tool is required to manage all aspects of a Service Providers' business. Our IT Asset Management gives you a complete view of all devices at your customers' locations. This includes their infrastructure such as IP addresses, subnets and network devices. It also shows installed software and operating system information. The Service Desk tool lets you manage deadlines and contracts, as well as respect SLAs. You can also include salespeople to inform them about the client status.

XEOX, a cloud-based remote management and monitoring tool, integrates patch management, secure remote access, CMDB & Inventory unit, software distribution, network management, and many more. It's a central location where you can manage the IT environment of all servers and computers within your company, as well as track inventory and software. XEOX automates routine tasks and encapsulates all of the IT-Management and helpdesk tasks. XEOX was created to elevate IT management to a higher level. Our modern user interface makes it easy to use, fast and accessible from anywhere. XEOX can save your company money by reducing the number of costly help desk calls. It will alert IT support staff to potential problems so they can be addressed as quickly as possible. Task automation makes it possible to automate routine maintenance tasks and frees up IT support to handle more complicated jobs.

NorthStar allows organizations to easily incorporate threat intelligence and business context to enable a risk-based approach to their vulnerability management program. The Platform automates the collection, normalization, consolidation and correlation of threat intelligence, asset, software, and vulnerability data. Combined with a transparent scoring model, NorthStar automates the tedious and manual process of prioritizing vulnerability remediation.

Faddom's software for application dependency mapping uses network traffic protocols in order to automatically map all cloud and on-prem platforms. Get a 24/7, real-time holistic view of all hybrid servers, applications and dependencies. Lightweight. No agents. No credentials. No firewalls. Pricing starts at $1 per node per month. Free for 30 days. Trial is free with no credit card.

BMC Helix Discovery enables organizations to identify assets and their interconnections with remarkable precision, achieving up to 100% accuracy. As a cloud-native, SaaS-based system for discovery and dependency modeling, it offers immediate insights into the relationships between hardware, software, and services across various environments, including multi-cloud, hybrid, and on-premises setups. This tool empowers stakeholders to make well-informed choices regarding IT service management, asset oversight, and infrastructure operations. By assisting IT operations teams in navigating the complexities of modern IT landscapes, BMC Helix Discovery adapts to the challenges posed by diverse configurations, encompassing mainframe systems, traditional and hyper-converged infrastructures, container management, and cloud offerings. Additionally, its capabilities are essential for maintaining an up-to-date understanding of the intricate dependencies that exist within contemporary IT infrastructures.

Helix automatically detects and fixes Windows problems before they can impact your backups. Greater resilience requires less management. IT can become bogged down in monitoring, detecting, or remediating backup conditions. These tasks can be time-consuming and prevent other projects from being completed. Unitrends Helix can help you change all of that. Helix is like an additional set of eyes and ears to IT. It doesn't require any management. It is easy to deploy and it will automatically monitor for any problems. Maintain appliances up-to-date and resolve issues with VSS service providers and third-party VSS provider that can cause havoc on backups. Helix will continue to evolve. Based on the 30 years of Unitrends' experience in helping customers, Helix will be able to identify more use cases and common problems and solve them for you. Helix is SaaS-based, and can communicate with cloud or on-prem environments that are protected by Unitrends backup appliances.

Qbilon's seamless data integration provides complete visibility, up-to-date architectural insight and comprehensive IT landscapes for large companies. The high level of automation and efficient data management for on-premises systems and cloud systems reduces the manual effort and improves data accuracy and reliability. Qbilon integrates multiple data sources, including AWS, Azure GCP, Darktrace VMware and PRTG. This ensures a unified view and accurate dependency mapping of your IT assets. Our powerful visualizations increase operational efficiency and streamline IT infrastructures to increase visibility, while reducing manual configuration tasks.

Perforce version control -- Helix Core - tracks and manages any changes to your source code and digital assets. It does much more than this. Helix Core allows development teams to move faster while creating more complex products. It also provides a single source for truth across all development. Contributors can use the tools they already have to sync their work into Helix Core. Helix Core can handle all things. There are tens of thousands of users. There are 10s of millions of transactions per day, and 100s of Terabytes of data. There are also 10,000+ concurrent commits. It can even quickly deliver files to remote users without waiting for the WAN. It can be used on-premises as well as in the cloud. Reduce the time spent navigating tools and processes and spend more time delivering value. Helix Core ensures everyone is efficient. You will get quick feedback, flexibility, automation, and faster builds. Don't waste your developers time with manual workflows. Let them get back to coding.

BMC Helix Cloud Security offers automated management of cloud security posture, specifically tailored for cloud environments. This solution alleviates the complexities of maintaining security and compliance for cloud resources and containers. It provides scoring and remediation for public cloud Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) offerings from major providers like AWS, Azure, and GCP. Users benefit from automated remediation processes that require no coding skills, along with robust container configuration security for platforms such as Docker, Kubernetes, OpenShift, and GKE. The integration with ITSM allows for automated ticketing enrichment, enhancing overall efficiency. Additionally, it includes pre-configured policies for CIS, PCI DSS, and GDPR, while also accommodating custom policies as needed. The solution also features automated security management for cloud servers on platforms like AWS EC2 and Microsoft Azure VMs. As your cloud environment continues to change, BMC Helix Cloud Security is designed to enhance agility while ensuring that security and compliance standards are met consistently. With its automated checks and remediation capabilities, this service addresses the security needs of AWS, Azure, and GCP IaaS and PaaS offerings effectively.

The BMC Helix Chatbot transforms the cognitive enterprise landscape by delivering smart, multi-channel interactions that allow users to effortlessly search for and request services through a conversational and tailored interface. By utilizing BMC Helix Digital Workplace, BMC Helix Business Workflows, and BMC Helix Cloud Cost, the chatbot enhances employee engagement and productivity through these intelligent, unified experiences. These advanced applications are essential for meeting the evolving demands for engaging user encounters. The benefits of this methodology extend far beyond mere convenience, as AI-enhanced experiences simplify the deployment of digital services for IT departments while simultaneously making them more accessible and attractive for employees. Current market dynamics indicate a significant uptick in the importance and value of intelligent applications within enterprises. Additionally, companies often grapple with navigating a singular pathway to service choices, which can detrimentally impact the overall employee experience, highlighting the need for more integrated solutions.

Enhance the management of IT resource expenses and capacities through ongoing insights and automated responses. BMC Helix Continuous Optimization empowers IT departments to strategically prepare for shifts in business needs while consistently refining both costs and capacities associated with IT. Stay ahead of evolving business requirements and make educated choices by having clear visibility into IT resource utilization and expenditures. Monitor IT resource consumption and costs within your hybrid infrastructure. Assess risks, efficiencies, and costs related to IT resources based on business services, applications, or technologies. Develop self-service dashboards that present cloud costs or resource utilization tailored to stakeholder requirements. Utilize BMC Helix Discovery integration to visually pinpoint applications, technologies, or other resource classifications for effective management. Achieve daily updates on your cloud resource utilization and financial outlay, ensuring that your IT strategies are agile and responsive to current demands. This proactive approach not only optimizes resource management but also enhances overall operational efficiency.

Your source code is stored in a code repository software, which could be hosted on platforms like Mercurial, Git, or SVN. Helix TeamHub serves as a hosting solution for these repositories, accommodating Mercurial, Git, and SVN formats alike. Furthermore, you have the flexibility to organize multiple repositories within a single project or opt for distinct projects dedicated to individual repositories. Beyond merely hosting code, Helix TeamHub acts as a central hub for managing all your software assets efficiently. This encompasses various elements such as build artifacts, including those from Maven and Ivy, as well as Docker container registries. Additionally, you can facilitate private file sharing through WebDAV repositories to handle your binary files securely. Helix TeamHub can function independently or in conjunction with Helix Core, ensuring a consistent source of truth among development teams through Helix4Git integration. For instance, large binary files can be managed within Helix Core, and then integrated with Git assets from Helix TeamHub in a hybrid workspace, which significantly enhances build performance and streamlines the development process. This comprehensive approach allows for greater collaboration and efficiency among teams, ultimately leading to improved project outcomes.

BMC Helix iPaaS is a robust integration platform as a service (iPaaS) solution, powered by Jitterbit, that facilitates various integrations between BMC products and external third-party applications and data sources. This platform boasts features such as an intuitive user interface, graphical data mapping, transformation capabilities, routing options, orchestration, and comprehensive operational monitoring and management. By leveraging our strategic OEM partnership with Jitterbit, an established leader in the iPaaS field, BMC Helix iPaaS is tailored to assist businesses in achieving extensive integrations among BMC Helix products and prominent third-party solutions. Enterprises can take advantage of a wide array of out-of-the-box (OOTB) connectors to optimize and minimize the time and resources needed for integration across Software as a Service (SaaS) and cloud applications, ultimately leading to quicker returns on investment and enhanced efficiency for their integration efforts. Additionally, BMC Helix iPaaS supports large-scale event and metric ingestion, which is essential for various AIOps applications, allowing organizations to harness data effectively for improved operational insights. This capability not only enhances integration processes but also empowers businesses to adapt swiftly to evolving technological landscapes.

BMC Helix Remediate offers automated security vulnerability management that enhances remediation speed by a remarkable 14 times. This innovative solution employs cutting-edge analytics and automation to swiftly address security vulnerabilities while managing compliance across both on-premises and cloud environments. By strengthening security measures, ensuring compliance, boosting productivity, and reducing costs, it provides organizations with a comprehensive toolset. The system imports and assesses data from various vulnerability scanners, effectively linking vulnerabilities to assets and patches, establishing priorities, and automating corrective actions. It delivers real-time insights into security weaknesses, unpatched vulnerabilities, and misconfigurations, enabling more effective management. Utilizing a streamlined patching process, it facilitates rapid remediation for security issues, whether they arise in local systems or cloud platforms. Additionally, it harnesses automation to maintain compliance with both external regulations and internal policies, ensuring that organizations remain vigilant and accountable. Furthermore, it conducts automated configuration testing and remediation across AWS, Azure, and GCP, guaranteeing that cloud services and containers are consistently managed in a secure manner. By adopting this solution, organizations can significantly enhance their overall security posture while optimizing resource management.

ManageEngine AssetExplorer, an IT asset management platform, is designed to allow IT managers to quickly deploy and gain control over IT assets located at multiple sites. Its out-of the-box capabilities include inventory management and hardware and software asset management, as well as custom workflows that automate lifecycles, vendor and purchase management, and a CMDB for visualizing digital infrastructure. Manage your hardware and software assets on-premises or in the cloud. Manage every asset state, from asset creation to asset disposal. Discover and scan assets to be aware of all assets in your network. Visibility over asset demand and use will help you to drive sustainable cost savings. Audit-ready hardware and software at any time.