Alternatives to BMC Helix CMDB

Device42 is a robust and comprehensive data center and network management software designed by IT engineers to help them discover, document and manage Data Centers and overall IT. Device42 provides actionable insight into enterprise infrastructures. It clearly identifies hardware, software, services, and network interdependencies. It also features powerful visualizations and an easy-to-use user interface, webhooks and APIs. Device42 can help you plan for network changes and reduce MTTR in case of an unexpected outage. It provides everything you need for maintenance, audits and warranty, license certificate, warranty and lifecycle management, passwords/secrets and inventory, asset tracking and budgeting, building rooms and rack layouts... Device42 can integrate with your favorite IT management tools. This includes integration with SIEM, CM and ITSM; data mapping; and many more! As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have.

ChangeGear is a complete, service management solution that can be implemented in weeks, not months, and is intuitive to use. Provide a better digital experience for employees and analysts. Leverage automation to improve productivity and business agility. With low administrative costs, quick implementation, you will see a speedy return on your investment. A flexible platform that works either on premise or in the cloud. Affordable, with enterprise level functionality, ChangeGear can help you improve service delivery, manage your IT asset lifecycle, control change and risk. ChangeGear includes a virtual agent, self-service portals and AI-based features to support analyst and end user productivity. Contact a solution expert to assess your needs.

Vivantio has been recognized as one of the best customer service management software platforms on the market. We provide a SaaS service management product that serves multiple customer service areas including customer support ticketing, help desk, service desk, IT service management, asset management, and enterprise service management, all backed by proven industry frameworks, such as ITIL. Vivantio provides flexible licensing options to meet the business requirements of the world's fastest growing organizations.

Canfigure is a modular software solution for automation of business processes and workflows. Pre-built modules include Asset Management, Computerized Maintenance Management System (CMMS), Configuration Management Database (CMDB), Service Desk, Change Management, Equipment Management and Test Validation. Any combination of modules can be implemented and tailored to specific requirements. We specialize in migrating companies away from using Excel sheets or multiple legacy systems to maintain their critical data, by implementing a centralized, intuitive and cost-effective solution that puts you in control of your data. Furthermore, Canfigure enables unique customization capability that allows your administrators to implement system changes without Vendor involvement or further expense.

NetBrain's no-code automation platform for hybrid network observability empowers organizations to streamline operations by automating three critical workflows: troubleshooting, change management, and assessment. The platform features a high-level summary dashboard for hybrid network observability, providing instant insights into network health. The no-code technology, powered by a digital twin, allows for easy capture, replication, and enforcement of network intents at scale. This innovative approach enhances operational efficiency at scale, reduces downtime, and fortifies cybersecurity, making it an essential tool for modern network operations. Get network-wide and contextualized analysis across your multi-vendor, multi-cloud network Visualize and document the entire hybrid network using dynamic network maps and end-to-end paths Automate network discovery and ensure data accuracy for a single source of truth Auto-discover and decode your network's golden configurations, discover day 1 issues, and automate configuration drift prevention Automate pre- and post-validations for network changes with application performance context understanding Automate collaborative troubleshooting from human to machine

Modius offers solutions to manage the availability, capacity, efficiency, and availability of critical facilities. OpenData, our flagship product, includes all the tools, including DCIM, needed to manage mission-critical infrastructure performance, which includes seamless integration with disparate devices. OpenData integrates analytics, dashboards and graphical views into a single pane of glass. Modius collaborated with the ESTCP to demonstrate a Middleware solution that makes it easier to use utility and facility data to improve facility management, operation, maintenance, and operations.

CruzOC is a multi-vendor, scalable network management and IT operations tool that provides robust but easy-to-use netops. CruzOC's integrated, automated management features include performance monitoring, configuration management, lifecycle management, and lifecycle management of 1000s of vendors. Administrators can use CruzOC to automate their data center operations and critical resources. This will improve network and service quality, speed up network deployments and lower operating expenses. The result is comprehensive and automated problem resolution from a single-pane-of-glass. Cruz Monitoring & Management. Monitoring & Analytics, NMS -- health, NPM traffic, log, and change. Automation & configuration management -- compliance and security -- orchestration, provisioning. Automated deployment -- auto-deploy, ZTP, remote deploy. Deployments are available both on-premises and in the cloud.

Freshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.

VIRIMA is a SaaS platform that provides highly automated IT Asset Management, IT Service Management (ITSM), and IT Operations Management solutions (ITOM). It is easy to use and affordable to deploy. VIRIMA enables business processes to be linked to the technology and services they rely on through advanced infrastructure discovery and visualization capabilities. VIRIMA CMDB's innovative automation capabilities provide insight, control, and value to IT companies large and small. This allows them to efficiently address the challenges of managing and securing today’s dynamic, dispersed, and complex IT estate.

VIZOR is an ITIL Certified IT Asset Management Solution. VIZOR manages all aspects of IT asset management. This includes network discovery, inventory data, purchase, warranty, and maintenance details. The allocation of assets to employees and locations can be simplified so that you always know who has what. VIZOR can audit your network and integrate with tools like LANSweeper, Microsoft SCCM, Chromebook Admin, and LANSweeper. VIZOR can be configured to only include the features you need. Get started now.

Configuration management in hybrid IT. OpenText™, Universal Discovery and Universal CMDB, can be deployed either on-premises, or via SaaS. Discover, map service dependencies, and perform proactive impact analysis to increase your IT visibility and reduce IT service disruptions. Get a complete IT inventory and configuration across on-premises hardware, software and endpoints. For effective change and configuration, you need to know how your infrastructure delivers critical business applications and services. IT is constantly changing, but you or your service agent should consider the impact of any changes before making them.

Cloudaware is a SaaS-based cloud management platform designed for enterprises that deploy workloads across multiple cloud providers and on-premises. Cloudaware offers such modules as CMDB, Change Management, Cost Management, Compliance Engine, Vulnerability Scanning, Intrusion Detection, Patching, Log Management, and Backup. In addition, the platform integrates with ServiceNow, New Relic, JIRA, Chef, Puppet, Ansible, and 50+ other products. Customers deploy Cloudaware to streamline their cloud-agnostic IT management processes, spending, compliance and security.

Jira-native CMDB, asset management. You can easily monitor infrastructure dependencies and manage assets. A graphical view allows you to see all the dependencies of assets and assess their impact. It makes it easy to access important asset information wherever and whenever you want it. Mindville's Insight, now by Atlassian, helps IT teams reduce MTTR. It shows teams which services are affected and how each one relates to the others. Insight provides context through visualizations, allowing teams understand the "who," "what, when, and how" of any issue. Data can be imported via cloud providers, other CMDB solutions, or using CSV, JSON or REST-API. Leverage Insight Integration apps for connecting with cloud providers such as AWS, Azure, or Google Cloud to import data.

You need to be able to identify the assets in your IT environment and have accurate configuration data. This will allow you to manage and improve your systems effectively. It's easy to understand the IT environment of your organization with a CMDB (configuration management database). This database is especially useful in areas such as service impact analysis, asset management and compliance. The ServiceNow®, CMDB is a single record system for IT. The CMDB can be paired with ServiceNow Service Mapping to make it service-aware. This allows your ServiceNow applications and services to be service aware. Your CMDB gives you full visibility into your infrastructure and services, allowing you to make better decisions and take greater control of your environment.

Open Content Platform (OCP), an open-source IT discovery platform and integration platform, is a free-of-cost IT discovery and integration platform. OCP is responsible for discovery, integration, modeling, and implementing solutions in the datacenter. The micro-service core framework allows for process-level horizontal scaling. It is fully extensible and designed for developers. It also leverages components from the open-source community to greatly reduce product complexity. The dynamic discovery is fundamentally different than other ITSM vendors. Furthermore, the data-driven modeling keeps Applications and Services current for downstream consumption (e.g. Service-aware monitoring

OXARI is an ITSM-class ServiceDesk system for professionals that is ITIL-compliant. It is also enriched with the toolset IT teams need. IMPLEMENTATION BENEFITS OXARI is a universal platform that allows the implementation of a professional ITSM Class system in accordance to the ITIL standard. The system provides tools for IT teams and features to manage complex business processes. - Modular design and modern user interface allow you to model any Asset Management or CMDB, ServiceDesk work logic, Workflow, Workflow, or MDM work logic. Access the system from any web browser. You can also design all user interface components yourself. MULTIPLE CONFIGURATIONS The main component of the system that allows for configuration flexibility is rule-based management. OXARI allows you create any number patterns that are composed of specific actions and rules.

The System Asset Management System™ is a Configuration Management Database, (CMDB), that is tailored for the mid-market. Process Workflow modules are available for Configuration Management and Change Management. Our product is called Samantha™ for short. Samantha™, which meets the 1) business requirements, 2) budget and 3) resources requirements of mid-market companies, is called for short. You can save money by not replacing your Help Desk unless you really want to. Samantha™, complements your existing Service / Help Desk solution, (i.e. Footprints, TrackIT, ServiceNow, TrackIT, Remedy and Remedy allow you to keep your Event Management tool (i.e. SolarWinds and Nagios, Microsoft Service Center, Big Brother, What's Up Gold) investments.

You can take control of your network assets and IP addresses with no investments. Our hosted Configuration Management Database and IP Address Management (IPAM), both with 99.9% uptime, is available to subscribers. To create a free account, it takes only a few seconds. You have complete visibility of your assets. You can see the relationships between your Business Units, Sites and network Devices. All in one place.

The Cruz Wireless Controller allows IT departments to view, monitor, configure, and configure multi-vendor wireless IT infrastructures. It gives you complete control and visibility over all wireless devices in your network. Cruz Wireless Controller automates discovery, performance monitoring and configuration backup and restore. It also schedules traffic flow analysis and configuration audit capabilities. --Performance statistics, real time health monitoring, firmware/SW administration, backup, restore and deploy, one-toone or groups. Enforce device security policies. Push and monitor configurations to wireless controllers and APs. --Set up network health alerts, automate repetitive tasks and simplify remote troubleshooting. IT departments can make deployment and management easier by using a single tool to manage all their operations

iET Solutions, a division of UNICOM® Global, helps large and midsize enterprises to increase the efficiency and security of their IT operations and infrastructure. Organizations around the world use software from iET Solutions for IT service management (ITSM), software asset management (SAM) and enterprise service management (ESM). Its software suite, iET ITSM, is PinkVERIFY®-certified and supports the ISO/IEC 20000 requirements. With additional modules for phone system integration, and software asset management, iET Solutions offers an extensive package for service management. Every business is unique and our solutions are designed to work the way our customers do. The company has more than three decades of experience in service management and works with organizations across all industry sectors.

Single pane-of glass to automate customers' IT operations Cruz Remote Monitoring and Management is designed for Managed IT Services Providers (MSPs). It allows them to remotely monitor and manage their IT infrastructure, networks and client endpoints from anywhere. Dorado allows you to remotely monitor and manage your environment from one console, whether you are an MSP looking to improve your business or a reseller/VAR trying to enter the MSP market. All this is available in an affordable, scalable, and easy-to-use solution. Dorado Software is a leader in resource management, performance monitoring, service orchestration software, and cloud operations automation across converged infrastructure fabrics. Dorado software helps IT professionals and operators monitor, configure and manage converged infrastructures (physical storage and virtual servers, networking devices, networking devices), virtualized functions and cloud services.

Simple configuration interface for Nagios or Naemon. Monitoring solution for corporations and SME Monitor and manage all your servers, applications, and systems in one place, from large data centers to critical IT service providers. openITCOCKPIT provides transparency and comprehensive monitoring of your entire IT environment. Its modular design allows for reporting, event correlation, and clustering capabilities all within an intuitive web interface. Experienced administrators can save time by using the service templates and host templates. This will allow them to spend more time on other areas. It is easy to connect external systems using the REST API. OpenITCOCKPIT eliminates the traditional division between configuration and monitoring. After exporting the configuration, users can instantly see the status of monitored hosts and services in Naemon/Nagios and edit them.

Alloy Navigator, an all-inclusive IT Service & Asset Management Solution, provides thoughtful solutions to your most difficult IT problems. Navigator is a powerful workflow automation engine that automatically creates meaningful relationships among the data that matters. Alloy Navigator covers a variety of IT disciplines, including Inventory & Knowledge Base Management, Help Desk, Change & Configuration Management, and ITIL-driven standards like Change & Configuration Management. It is the ideal solution for small, medium, and large businesses that want to achieve maximum productivity.

NetZoom DCIM Solutions is a data center software company that helps professionals model, monitor, manage and access physical, virtual, and cloud IT infrastructure.

Codima Toolbox provides an all-in-one solution that allows an organization to discover and manage all network assets, automatically create documentation in both Web or Visio Network Maps and monitor network devices, all without the need for agents. Toolbox allows users to make informed decisions using reliable data. After a Network Discovery, all other features within Toolbox are fully set up and ready for use. Make device network management and documentation simple.

Fossil is a distributed software configuration management system that is simple, reliable, and easy to use. It also has these advanced features: Project Management. Fossil can do distributed version control like Git or Mercurial. Fossil also supports bug track, wiki, forum and chat. Fossil's built-in web interface is themeable, extensible and intuitive. It offers a rich variety information pages (examples), to promote situational awareness. All-in-one Fossil is an executable that can be used as a standalone executable. You can download a precompiled binary file for Windows, Mac, and Linux and place it on your $PATH. Self-hosting is possible - You can set up a website for your project in minutes using a variety if techniques. Fossil is both CPU and memory efficient. A Raspberry Pi or VPS hosting can comfortably host most projects for $5 per month. You can also set up an automated GitHub mirror. Simple Networking – Fossil uses HTTPS (or SSH, if you prefer), for network communications.

DeployHub is a microservice catalog that tames your microservice implementation by displaying them all in one place. Track deployment details, SBOMs, inventory, consumers, version history, and the teams that support them. We empower cloud-native teams to achieve business agility through a managed approach to a microservice architecture. DeployHub's microservice tracking and versioning is a DevOps breakthrough giving teams a simple way to leverage cloud-native application-level architecture. DeployHub integrates with your CI/CD pipeline. You can start using our free version at deployhub.com. DeployHub is based on the Ortelius.io open source project.

GLPI is a powerful Service Management software that uses open-source technologies. It makes it easy to plan and manage IT changes, solve problems efficiently, automate business processes, and maintain control over your IT infrastructure. Key features of the GLPI: 1. 1. 2. 2. Asset management and automatic inventories 3. Data quality control using rationality 4. Asset management: Administrative and financial 5. Software inventory and management of licences 6. Knowledge and frequently asked questions 7. Statistics and reports 8. 8. 9. Inventory of Android-based devices

Pointel Configuration Management Solution is a thin-client application that gives you complete control over your Genesys environment. CMS immediately highlights any changes made to your Genesys configuration environment. It also includes a Genesys audit, import/export and snapshot/restore capabilities, as well as alerting capabilities. Pointel CMS automatically captures all changes in your contact center and presents the information graphically to help you quickly and easily understand any changes to your Genesys Configuration Management Environment. It is important to understand what changes have been made in your Genesys environment, and by whom. CMS audit reports include detailed information such as the name of the user that made the change, the date/time of the change, and both the current value and the previous value. It can also restore individual parameter/KVP levels changes or the entire application back at a given time.

Your company faces its own challenges. Each structure and process is managed by you. You have your own expectations about IT documentation. i-doit supports this uniqueness and flexibility. The software adapts to meet your needs. This applies to all companies, including international corporations. There is no "off-the-shelf" solution. You can adapt your documentation to meet your needs. You save money and get a professional solution. It would be wonderful if you could keep all the technical documentation and administrative information together for each property. It would make it easy to store invoices and contracts as part of your IT documentation. They are always available. i-doit goes beyond IT documentation. Connect all departments within your company. Accounting benefits from your documentation, just like IT and facility administration. Your vehicle fleet software is no longer required. You can also implement Enterprise Service Management.

Conclusion elevates corporate process management to a whole new level. Conclusion offers powerful text editing and collaboration tools, a slick interface design and customizable workflows. Conclusion is unique because it automates all processes - from requirements collection to project tracking, tracking, and task management – in one solution. There is no need to integrate multiple tools or purchase additional instruments. Conclusion is the result of extensive research. The interface, data model, and workflow engine are optimized for modern work environments. We understand that every customer has a unique approach and culture. Therefore, we offer several pre-defined methodologies that can be extended by customers.

Cruz IoT Device Director is a comprehensive, scalable management tool that securely and efficiently monitors, manages, and onboards IoT devices from all vendors. IT staff can automate deployment of bulk IoT device, monitor alerts, notifications, troubleshoot devices, view audit logs, configure devices, and remotely push firmware updates across multiple devices through over-the air (OTA) updates.

Help Desk for Managed Services Providers Customer Service and Device Management. Managed Service Providers, or MSPs, are responsible for monitoring and servicing increasingly complex IT infrastructures. Automating these processes as much as possible helps minimize downtime and reduce inconvenience. It is not enough to provide a Help Desk portal for customers to stay competitive in the market. A complete tool is required to manage all aspects of a Service Providers' business. Our IT Asset Management gives you a complete view of all devices at your customers' locations. This includes their infrastructure such as IP addresses, subnets and network devices. It also shows installed software and operating system information. The Service Desk tool lets you manage deadlines and contracts, as well as respect SLAs. You can also include salespeople to inform them about the client status.

Alemba Service Manager is an ITIL-aligned IT Service Management Tool that focuses on the fulfilment of requests. Alemba Service Manager, with its 25-year heritage, allows users to respond quickly to the demands of business by reducing time for request fulfilment by using automated workflow integration. Alemba's unique price model takes into consideration different levels of participation within your organization. It offers an interface for all types of users. Alemba has a strong consulting background, unrivalled experience in the Service Management Market, and a focus on customer satisfaction. This makes it ideally positioned to deliver an end-to-end Service Management Project within your organization.

FNT Command provides complete transparency into all IT and telecoms structures. It can be used to manage IT assets, cabling, infrastructure, data centers and telecommunications resources. FNT Command allows the provision of high-value IT services and telecommunications services. We approach all resources holistically, from cabling to service provision, just like our customers. Data centers must address issues such as budget and cost pressures, service delivery bottlenecks, compliance guidelines, and capacity bottlenecks. FNT Command is a centralized management and optimization tool that gives you complete visibility into your entire data center infrastructure. This includes the facility level, hardware and software, networking, power and air conditioning. This comprehensive view allows you to improve operational reliability and speed up your day-today business processes.

Customers are happier and services are cheaper. iTop is flexible enough to meet the needs of digital companies (hosting provider, service provider, software publisher) and allows them to manage multiple customers, contracts, and commitments. iTop is the core element of a solution that covers all customer environments and protects the confidentiality required for each company. iTop was developed by outsourcing professionals to handle the complexity of shared infrastructures. Using iTop, you can analyze the impact of any incident or change on the various services, contracts, or customers you must honor. iTop is central to the operations of the service centers. iTop is a shared repository that allows you to offer customized offers for each client. iTop allows you to synchronize multiple instances in a control center logic.

XEOX, a cloud-based remote management and monitoring tool, integrates patch management, secure remote access, CMDB & Inventory unit, software distribution, network management, and many more. It's a central location where you can manage the IT environment of all servers and computers within your company, as well as track inventory and software. XEOX automates routine tasks and encapsulates all of the IT-Management and helpdesk tasks. XEOX was created to elevate IT management to a higher level. Our modern user interface makes it easy to use, fast and accessible from anywhere. XEOX can save your company money by reducing the number of costly help desk calls. It will alert IT support staff to potential problems so they can be addressed as quickly as possible. Task automation makes it possible to automate routine maintenance tasks and frees up IT support to handle more complicated jobs.

NorthStar allows organizations to easily incorporate threat intelligence and business context to enable a risk-based approach to their vulnerability management program. The Platform automates the collection, normalization, consolidation and correlation of threat intelligence, asset, software, and vulnerability data. Combined with a transparent scoring model, NorthStar automates the tedious and manual process of prioritizing vulnerability remediation.

Faddom's software for application dependency mapping uses network traffic protocols in order to automatically map all cloud and on-prem platforms. Get a 24/7, real-time holistic view of all hybrid servers, applications and dependencies. Lightweight. No agents. No credentials. No firewalls. Pricing starts at $1 per node per month. Free for 30 days. Trial is free with no credit card.

BMC Helix Discovery automatically discovers assets and their relationships up to 100% accuracy. BMC Helix Discovery, a cloud-native, SaaS-based discovery and dependency modeling platform, provides instant visibility to hardware, software, and service dependences across multi-cloud, hybrid, as well as on-premises environments. Make informed decisions about IT service management, asset management, and infrastructure/operations management. BMC Helix Discovery assists IT operations teams to discover assets and their dependencies in today's increasingly complex IT infrastructures that span hybrid, multi-cloud, and on-prem environments. BMC Helix Discovery gives instant visibility to hardware, software, as well as service dependencies in multi-cloud environments. Its discovery capabilities can handle the complexity of managing a wide range of configurations, including traditional, hyper-converged, and mainframe infrastructures, container management, cloud services, and cloud services.

Automated cloud security posture management. BMC Helix Cloud Security is designed for the cloud and in the cloud. It takes the pain out compliance and security for cloud resources and containers. Cloud security scoring and remediation of public cloud Iaas, PaaS services, and GCP. Automated remediation -- no coding required. Container configuration security for Docker Kubernetes OpenShift and Docker. Automated ticketing enrichment through ITSM integration Ready-to-use CIS, PCI DSS, & GDPR policies, plus support for custom policies. Automated cloud server security management, for AWS EC2 VMs and MS Azure VMs. Your cloud footprint is constantly changing, so you need a solution that allows for agility while maintaining security and compliance. BMC Helix Cloud Security is up for the challenge. Automated security inspections and remediation for AWS and Azure, as well as GCP IaaS, PaaS, and GCP IaaS services.

Helix automatically detects and fixes Windows problems before they can impact your backups. Greater resilience requires less management. IT can become bogged down in monitoring, detecting, or remediating backup conditions. These tasks can be time-consuming and prevent other projects from being completed. Unitrends Helix can help you change all of that. Helix is like an additional set of eyes and ears to IT. It doesn't require any management. It is easy to deploy and it will automatically monitor for any problems. Maintain appliances up-to-date and resolve issues with VSS service providers and third-party VSS provider that can cause havoc on backups. Helix will continue to evolve. Based on the 30 years of Unitrends' experience in helping customers, Helix will be able to identify more use cases and common problems and solve them for you. Helix is SaaS-based, and can communicate with cloud or on-prem environments that are protected by Unitrends backup appliances.

Automated actions and continuous insights help optimize IT resource costs and capacity. BMC Helix continuous optimization helps IT organizations plan for changes in business demands and continuously optimize IT cost and capacity. Be ahead of the changing demands of business. Visibility and insights into IT resource usage and costs will help you make informed decisions. View the cost and use of IT resources across your hybrid environment. Identify the risk, efficiency and cost of IT resource by business service, application, or technology. Create self-service views that meet your stakeholders' needs for cloud costs or resource usage. BMC Helix Discovery integration allows you to visually identify resource groups, such as applications, technologies, or other resources, that need to be managed. Get daily insights on your cloud resource usage and spend.

Perforce version control -- Helix Core - tracks and manages any changes to your source code and digital assets. It does much more than this. Helix Core allows development teams to move faster while creating more complex products. It also provides a single source for truth across all development. Contributors can use the tools they already have to sync their work into Helix Core. Helix Core can handle all things. There are tens of thousands of users. There are 10s of millions of transactions per day, and 100s of Terabytes of data. There are also 10,000+ concurrent commits. It can even quickly deliver files to remote users without waiting for the WAN. It can be used on-premises as well as in the cloud. Reduce the time spent navigating tools and processes and spend more time delivering value. Helix Core ensures everyone is efficient. You will get quick feedback, flexibility, automation, and faster builds. Don't waste your developers time with manual workflows. Let them get back to coding.

BMC Helix Remedyforce, a comprehensive IT service management system, is scalable and adaptable to the needs of mid-sized companies. It is built on Salesforce cloud and allows you to seamlessly integrate IT operations management (ITOM), cognitive capabilities, and business security to ensure that your business is efficient, compliant and secure. Intelligent, multi-channel self-service using Chatbots that can be used to communicate with users via Skype, Slack and mobile. BMC Helix Remedyforce, an IT service management solution built upon the Salesforce Platform™, combines best-practice aligned automation with an easy-to-use experience to maximize IT productivity and innovation. Remedyforce is designed for simplicity and quick value realization. BMC Helix Remedyforce was designed with speed and flexibility as its main goal. It is the ideal service and support option for today's IT ecosystem. Organizations looking to streamline their IT infrastructures and focus on value-oriented IT.

BMC Helix iPaaS (powered by Jitterbit), is a powerful iPaaS platform that allows for a wide range of integrations between BMC products as well as third-party solutions and sources. The platform offers connectors as well as a simplified UI, graphical maps, transformational capabilities and routing. It also includes operational monitoring and management, operational monitoring, and orchestration. BMC Helix iPaaS is powered by our OEM partnership and Jitterbit (recognized sector leader for iPaaS). It is designed to enable enterprises to integrate BMC Helix products with leading 3rd-party solutions and sources. Enterprises can use the wide range of OOTB connectors available to streamline and decrease effort for integration across SaaS and cloud applications. This results in faster time to value and greater efficiency for integration projects. The BMC Helix iPaaS allows large-scale ingestion of metrics and events for AIOps use.

Automated security vulnerability management for faster remediation. BMC Helix Remediate combines advanced analytics with automation to quickly fix security flaws and ensure compliance for both on-premises as well as cloud infrastructure. You can increase security, ensure compliance, increase productivity, and reduce costs. Analyzes vulnerability scanner data, maps vulnerabilities to assets, patches, establishes priorities, and automates corrective actions. Real-time visibility into security weaknesses, missing patches, misconfigured resources, and other issues. Simplified patching allows for quick remediation of security flaws on-premises and in the cloud. Automated solutions are used to ensure compliance with internal policies and external regulations. Automates configuration testing and remediation of resources on AWS, Azure and GCP to ensure that cloud services and containers can be managed securely and consistently.

Your code repository software is where your source code is stored. This could be a Mercurial repository, Git, SVN repository, or a combination of both. Helix TeamHub is able to host your source code repository. You can either add multiple repositories to a single project or create separate projects for each repository. Helix TeamHub can store more than just your code repositories. All of your software assets can be managed and maintained in one place. This includes building artifacts (Maven and Ivy), and Docker container registry registries. Private file sharing via WebDAV repositories is also available. This allows you to access your other binary files. Helix TeamHub can be used alone or in conjunction with Helix Core to provide a single source for truth across all development teams via Helix4Git. You can, for example, keep large binary files in Helix Core and then combine them with Git assets from Helix TeamHub to create a hybrid workspace that achieves high build performance.

Engaging omnichannel experiences that simplify how business service is delivered. BMC Helix Business Workflows, a modern case management system, is designed for all lines of business, including HR, facilities and other groups. It can be scaled, managed, and automated. BMC Helix Business Workflows for Lines of Business is an intelligent service management solution that empowers business leaders in order to automate, scale, and manage service delivery to achieve peak efficiency. BMC Helix Business Workflows changes the way businesses interact with, manage, innovate and scale services across the enterprise. It uses a single platform, empowering employees to create the workflows that they need to be independent and agile. This personalized employee experience drives engagement and productivity, redefining the relationship between IT and business, and helping to transform the business into a cognitive enterprise.

SaaS-Based Predictive IT Service Management for your Modern Enterprise. BMC Helix ITSM, industry-leading service management, uses cognitive automation technologies. This transforms best-practice ITSM principles that you've learned from Remedy and delivers them on your choice of cloud. Everything you need for industry-leading, predictive service management. Cognitive automation capabilities that transform agent experience. BMC Helix Multi-Cloud Service Management provides seamless, secure service across multiple cloud environments. Data driven insights are possible with powerful visualizations and reports. Modern, persona-based UX optimized for all devices. Container deployment can run in any type or public cloud. The new BMC Helix Integration Platform offers industry-leading iPaaS, which increases usability, adaptability and scalability. Cognitive automation transforms the agent experience.