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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

BMC AMI Ops is a mainframe AIOps and observability solution designed to help enterprises modernize operations, improve resilience, and reduce operational cost. The platform gives teams centralized visibility across mainframe systems, subsystems, applications, networks, storage, databases, batch workloads, and messaging environments. It helps operations teams detect issues earlier, reduce mean time to detect, avoid downtime, and maintain high service availability. BMC AMI Ops uses self-learning AI and machine learning models to continuously adapt to system behavior and improve anomaly detection accuracy. Embedded GenAI translates findings into context, impact, and guided remediation so teams can understand what happened and what to do next from inside the dashboard. The platform also supports OpenTelemetry-compliant streaming, allowing mainframe telemetry to connect with enterprise observability tools. BMC AMI Ops includes capabilities for CICS performance control, Db2 optimization, IMS visibility, MQ message management, Java workload monitoring, batch optimization, network visibility, storage oversight, and cost analytics. Automation features help reduce manual tasks, improve operational consistency, and lower CPU and MIPS consumption. By combining AI-driven monitoring, observability, automation, alert consolidation, and remediation guidance, BMC AMI Ops helps mainframe teams operate critical systems more efficiently and reliably.

Description

HCL IntelliOps Event Management forms part of the Intelligent Full Stack Observability under HCLSoftware Intelligent Operation ecosystem. It is a cutting-edge AI-powered IT Event Management product that empowers organizations with leading capabilities, such as real-time topology based alert correlation, ML based alert correlation and noise reduction. The product integrates seamlessly with an organization's current element monitoring and ITSM software, allowing for efficient and quick resolution.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Amazon CloudWatch No 
Apache Kafka No 
Azure DevOps Yes 
BMC Helix CMDB Yes 
Broadcom Mainframe Security Insights Platform Yes 
Cherwell Software Yes 
Flexera One Yes 
Grafana Cloud No 
IBM Db2 Yes 
IBM z/OS Yes 
Io-Tahoe Yes 
LogicMonitor No 
Nagios Core No 
New Relic No 
OpenNMS No 
SimpliField Yes 
Splunk AppDynamics No 
Sumo Logic No 
Syslog-ng No 
Zabbix No 

Integrations

Amazon CloudWatch Yes 
Apache Kafka Yes 
Azure DevOps No 
BMC Helix CMDB No 
Broadcom Mainframe Security Insights Platform No 
Cherwell Software No 
Flexera One No 
Grafana Cloud Yes 
IBM Db2 No 
IBM z/OS No 
Io-Tahoe No 
LogicMonitor Yes 
Nagios Core Yes 
New Relic Yes 
OpenNMS Yes 
SimpliField No 
Splunk AppDynamics Yes 
Sumo Logic Yes 
Syslog-ng Yes 
Zabbix Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

BMC Software

Founded

1980

Country

United States

Website

www.bmc.com/it-solutions/bmc-ami-ops.html

Vendor Details

Company Name

HCLSoftware

Website

www.hcl-software.com

Product Features

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management Yes 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis Yes 
Safety Management No 
Task Management No 
Ticket Management Yes 

Alternatives

Alternatives

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