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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

We take immense pride in our dedicated team of IT engineers who are eager to tackle your IT challenges and fulfill your business requirements. By managing comprehensive IT infrastructures, we enable you to concentrate on expanding your enterprise. Our team actively engages with end-users, providing timely support and developing an IT strategy that aligns seamlessly with your business objectives. Additionally, we offer specialized assistance to help complete specific projects effectively. Our solutions are thoughtfully designed to be product-oriented and tailored to meet the unique needs of every business. With our expertise in vertical solutions, your organization can enhance workflow efficiency and boost productivity. Regardless of your industry, BESTIND has you covered with compliant solutions that cater to your specific needs. We also offer the convenience of remote access to your PC or server, allowing us to resolve numerous issues instantly, eliminating the need for a technician to be dispatched. With over 30 years of experience in IT outsourcing, we have cultivated a profound understanding of various technologies, industries, and application types, equipping us to serve you better. This extensive knowledge empowers us to provide innovative solutions that not only meet but exceed your expectations.

Description

Access comprehensive data and live reporting features. Monitor the ratio of incoming calls to those answered, along with average call durations and total call time. This tool is invaluable for evaluating efficiency and fostering a strong work ethic. It is user-friendly, dependable, and straightforward to manage. Our TMS offers a variety of advanced features such as in-depth reports, real-time oversight, call monitoring, and analytical trends. It adapts seamlessly to your expanding business needs, supporting anywhere from 3 to over 1000 extensions. You can also integrate it with your existing CRM for a customized digital receptionist experience, along with various other functionalities designed to conserve your time and resources. With one extension available across three devices, you'll maintain connectivity wherever there’s internet access, enhancing your business operations on the go. Furthermore, we take pride in delivering a top-notch business phone solution that operates effortlessly. Euphoria stands as a robust cloud-based PBX (Private Branch Exchange) telecommunication service, ensuring that your communication needs are met efficiently. With our system, your business is equipped to thrive in any environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$470.00/one-time
$199/year as maintinance
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

BESTIND

Founded

2013

Country

India

Website

best.ind.in

Vendor Details

Company Name

Euphoria Telecom

Founded

2010

Country

South Africa

Website

www.euphoria.co.za/

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access No 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Product Features

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer No 
Telemarketing Management Yes 
VoIP Yes 
Voice & Data Integration No 

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