Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
BDC.AI is an innovative platform leveraging artificial intelligence to function as a Business Development Center tailored explicitly for automotive dealerships, streamlining lead engagement through multiple channels such as phone calls, text messages, and emails. This powerful tool facilitates immediate responses to incoming inquiries, manages follow-ups, schedules appointments, and transfers qualified leads to live personnel within seconds. The virtual agents can be fully customized to align with the dealership's unique tone, branding, and operational protocols. Additionally, the platform seamlessly integrates with over 20 CRM and DMS systems, providing a comprehensive omnichannel experience that encompasses SMS, email, chat, and social media, while also accommodating multilingual communication in over ten languages. Operating continuously throughout the year, BDC.AI ensures that no lead is overlooked, boasting an impressive average response time of approximately two seconds and offering self-service options for customers to arrange or modify their engagements. Furthermore, the platform prioritizes enterprise-level security with SOC 2 compliance and delivers in-depth analytics that track individual salesperson performance, along with end-of-day reporting to facilitate show and sale monitoring. As a result, BDC.AI not only enhances customer interactions but also optimizes overall dealership efficiency and effectiveness.
Description
DAS Technology offers an innovative Customer Data and Experience Platform (CDXP) that leverages AI to assist automotive retailers in enhancing lead response times, boosting customer engagement, and increasing revenue through the use of cohesive data and automation. This platform consolidates sales, service, and retention information into a singular patented system that learns from outcomes and autonomously modifies strategies without the need for manual data management or dashboard oversight. By providing rapid responses to internet leads in mere seconds, it utilizes multi-vehicle quotes and engages in long-term customer nurturing, while its omnichannel messaging capabilities ensure tailored communication via email, text, chat, video, and social media platforms. Designed to oversee a significant portion of the automotive customer journey, the platform encompasses numerous touchpoints from the initial research phase to ownership, and it seamlessly integrates with dealership CRMs and other marketing solutions to uphold a cohesive data ecosystem. Such a comprehensive approach not only streamlines processes but also enhances the overall customer experience, ultimately driving better outcomes for automotive retailers.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon
No
AutoPoint
No
Autosoft
No
CDK Global
No
Dealertrack DMS
No
ERA-IGNITE
No
Facebook
No
Google
No
Microsoft 365
No
ProMAX Platform
No
Integrations
Amazon
Yes
AutoPoint
Yes
Autosoft
Yes
CDK Global
Yes
Dealertrack DMS
Yes
ERA-IGNITE
Yes
Facebook
Yes
Google
Yes
Microsoft 365
Yes
ProMAX Platform
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
BDC.AI
Founded
2020
Country
United States
Website
www.bdc.ai/
Vendor Details
Company Name
DAS Technology
Founded
2007
Country
United States
Website
dastechnology.com
Product Features
Auto Dealer
Accounting
No
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
No
F&I Management
No
Financing Management
No
Form Printing
No
Inventory Management
No
Lease Management
No
New Car Dealer
No
New Car Lot
No
Online Inventory
No
Parts Management
No
Sales Management
No
Service Department
No
Used Car Lot
No
Website Integration
No
Product Features
Auto Dealer
Accounting
No
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
No
F&I Management
No
Financing Management
No
Form Printing
No
Inventory Management
No
Lease Management
No
New Car Dealer
No
New Car Lot
No
Online Inventory
No
Parts Management
No
Sales Management
No
Service Department
No
Used Car Lot
No
Website Integration
No