Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Concentrate on developing your applications and the associated business logic, while allowing Azure to manage complex distributed system challenges like reliability, scalability, management, and latency. Azure Service Fabric, an open source initiative, supports essential Azure infrastructure and various Microsoft offerings, including Skype for Business, Intune, Azure Event Hubs, Azure Data Factory, Azure Cosmos DB, Azure SQL Database, Dynamics 365, and Cortana. It is engineered to provide services that are both highly available and resilient at a cloud scale, as it inherently comprehends the infrastructure capabilities and resource requirements of your applications. This capability facilitates automatic scaling, seamless upgrades, and self-recovery from any faults that may arise. By utilizing Azure Service Fabric, developers can concentrate on creating features that enhance the business value of their applications, eliminating the need to write additional code to address issues related to reliability, scalability, management, or latency within the underlying systems. Ultimately, this allows for a more efficient development process and a stronger focus on innovation.

Description

Clarity Connect is a solution that is specifically designed for use with Skype for Business, ensuring seamless integration without the need for extra software installations. Agents and supervisors can simply launch their web browser to begin utilizing its features effortlessly. This platform does not interfere with the existing Skype for Business infrastructure or call management, while still leveraging its unified communications and collaboration tools, all while maintaining the high voice quality and dependability associated with Skype for Business. As a cloud-based solution, Clarity Connect allows organizations to set up a contact center that operates alongside their on-premises Skype for Business setup. Furthermore, it eliminates the need for additional on-site infrastructure or software clients, leading to lower costs and enhanced operational efficiency. Tailored by Perficient, Clarity Connect is capable of scaling to address the complex needs of geographically dispersed contact centers, all without the burden of expensive hardware or the necessity for specialized operational personnel. This flexibility makes it an ideal choice for businesses looking to optimize their communication strategies.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Connect
AnalyticsCreator
Azure Cosmos DB
Azure Data Factory
Azure DevOps
Azure Marketplace
Azure SQL Database
Codified
Gurucul
HCL MyXalytics
Microsoft Dynamics 365
Microsoft Intune
Resco Field Sales+
Salesforce
TimeXtender
VoiceBase

Integrations

Amazon Connect
AnalyticsCreator
Azure Cosmos DB
Azure Data Factory
Azure DevOps
Azure Marketplace
Azure SQL Database
Codified
Gurucul
HCL MyXalytics
Microsoft Dynamics 365
Microsoft Intune
Resco Field Sales+
Salesforce
TimeXtender
VoiceBase

Pricing Details

$0.17 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

azure.microsoft.com/en-us/services/service-fabric/

Vendor Details

Company Name

Perficient

Founded

1994

Country

United States

Website

www.perficient.com/what-we-do/platforms-and-technology/clarity-connect

Product Features

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Alternatives

Alternatives