Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Concentrate on developing your applications and the associated business logic, while allowing Azure to manage complex distributed system challenges like reliability, scalability, management, and latency. Azure Service Fabric, an open source initiative, supports essential Azure infrastructure and various Microsoft offerings, including Skype for Business, Intune, Azure Event Hubs, Azure Data Factory, Azure Cosmos DB, Azure SQL Database, Dynamics 365, and Cortana. It is engineered to provide services that are both highly available and resilient at a cloud scale, as it inherently comprehends the infrastructure capabilities and resource requirements of your applications. This capability facilitates automatic scaling, seamless upgrades, and self-recovery from any faults that may arise. By utilizing Azure Service Fabric, developers can concentrate on creating features that enhance the business value of their applications, eliminating the need to write additional code to address issues related to reliability, scalability, management, or latency within the underlying systems. Ultimately, this allows for a more efficient development process and a stronger focus on innovation.
Description
Clarity Connect is a solution that is specifically designed for use with Skype for Business, ensuring seamless integration without the need for extra software installations. Agents and supervisors can simply launch their web browser to begin utilizing its features effortlessly. This platform does not interfere with the existing Skype for Business infrastructure or call management, while still leveraging its unified communications and collaboration tools, all while maintaining the high voice quality and dependability associated with Skype for Business. As a cloud-based solution, Clarity Connect allows organizations to set up a contact center that operates alongside their on-premises Skype for Business setup. Furthermore, it eliminates the need for additional on-site infrastructure or software clients, leading to lower costs and enhanced operational efficiency. Tailored by Perficient, Clarity Connect is capable of scaling to address the complex needs of geographically dispersed contact centers, all without the burden of expensive hardware or the necessity for specialized operational personnel. This flexibility makes it an ideal choice for businesses looking to optimize their communication strategies.
API Access
Has API
API Access
Has API
Integrations
Amazon Connect
AnalyticsCreator
Azure Cosmos DB
Azure Data Factory
Azure DevOps
Azure Marketplace
Azure SQL Database
Codified
Gurucul
HCL MyXalytics
Integrations
Amazon Connect
AnalyticsCreator
Azure Cosmos DB
Azure Data Factory
Azure DevOps
Azure Marketplace
Azure SQL Database
Codified
Gurucul
HCL MyXalytics
Pricing Details
$0.17 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
azure.microsoft.com/en-us/services/service-fabric/
Vendor Details
Company Name
Perficient
Founded
1994
Country
United States
Website
www.perficient.com/what-we-do/platforms-and-technology/clarity-connect
Product Features
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics