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Description
Equip your engineers with AI technology to swiftly identify, analyze, and address quality concerns in a fraction of the time. With advanced AI capabilities, potential issues are detected and contextualized the moment a trend is noticed from customer interactions. This allows your team to tackle intricate challenges rather than getting bogged down in tedious manual data analysis. By fostering collaboration and visibility across different geographical regions and departments, your team can comprehensively grasp the entirety of a developing problem. Moreover, with automated detection and prioritization of issues, your team can concentrate on uncovering root causes and deploying effective solutions, ultimately enhancing customer satisfaction and boosting profitability in the process. In this way, the integration of AI not only streamlines workflows but also elevates the overall performance of your organization.
Description
IT teams in distributed work environments often spend a significant portion of their day reacting to issues that have already disrupted employees, waiting for tickets to arrive before they can begin investigating. Ivanti Neurons for Digital Experience is designed to shift that dynamic by giving IT teams continuous, real-time visibility into the health, performance, and security posture of every device and application across the organization.
Rather than relying on users to report problems, the platform continuously aggregates endpoint performance data, application behavior, and employee sentiment signals, then applies machine learning to identify patterns that indicate degradation or risk. Automated remediation workflows can address common issues before they reach the service desk, reducing ticket volume and freeing IT staff to focus on higher-value work. A 360-degree view of every device, user, and application across distributed work environments supports faster root cause analysis when issues do require manual attention. For IT teams looking to move from a reactive support model toward one that is more proactive and data-informed, Ivanti Neurons for Digital Experience provides the contextual intelligence and automation to make that shift practical.
API Access
Has API
API Access
Has API
Integrations
Ivanti
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Axion Ray
Founded
2021
Country
United States
Website
www.axionray.com
Vendor Details
Company Name
Ivanti
Founded
2017
Country
United States
Website
www.ivanti.com/products/ivanti-neurons-for-digital-experience
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)