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Average Ratings 0 Ratings
Description
Axialys stands out as a premier CCaaS platform that utilizes AI technology to revolutionize communication within businesses. With the integration of reliable cloud telephony and leading CRMs such as Salesforce, Zendesk, and HubSpot, it efficiently simplifies workflows while improving customer interaction.
Harnessing the power of Generative AI, Axialys offers advanced automation features, including intuitive IVRs, immediate assistance for agents, and comprehensive speech analysis. This adaptable and worldwide solution is crafted to convert each voice interaction into valuable insights, ultimately enhancing the customer experience. Additionally, its continuous updates ensure that businesses are always equipped with the latest tools to engage effectively.
Description
Symworld™ represents a groundbreaking solution tailored for contemporary communications service providers, allowing them to effectively plan, construct, and manage advanced, secure, and high-quality networks all within a single, transformative platform. By leveraging industrial-scale automation, Symworld™ significantly reduces project timelines from days to mere minutes. This platform equips both large and small operators with the crucial tools they need to develop and operate complex networks and services seamlessly. Thanks to our distinctive platform and deployment strategy, you can expect to be operational in just weeks, rather than the typical months. In essence, Symworld™ offers the quickest and most efficient pathway to enhanced operational productivity, elevated service standards, and groundbreaking innovation. Keep yourself updated on Symworld™, as it marks the dawn of a new era in innovative services and products, and seize the opportunity to join the next generation of telecommunications. By sharing your email address with us, you will gain early access to the future of network operations and all that it entails. With Symworld™, you are not just adopting technology; you are embracing a visionary shift in the telecommunications landscape.
API Access
Has API
API Access
Has API
Integrations
Freshdesk
HubSpot CRM
Microsoft Dynamics 365
Salesforce
Zendesk
easiware
Integrations
Freshdesk
HubSpot CRM
Microsoft Dynamics 365
Salesforce
Zendesk
easiware
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Axialys
Country
France
Website
www.axialys.com
Vendor Details
Company Name
Rakuten Symphony
Founded
2019
Country
Japan
Website
symphony.rakuten.com/symworld/welcome-to-symworld
Product Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Product Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration