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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Axialys stands out as a premier CCaaS platform that utilizes AI technology to revolutionize communication within businesses. With the integration of reliable cloud telephony and leading CRMs such as Salesforce, Zendesk, and HubSpot, it efficiently simplifies workflows while improving customer interaction. Harnessing the power of Generative AI, Axialys offers advanced automation features, including intuitive IVRs, immediate assistance for agents, and comprehensive speech analysis. This adaptable and worldwide solution is crafted to convert each voice interaction into valuable insights, ultimately enhancing the customer experience. Additionally, its continuous updates ensure that businesses are always equipped with the latest tools to engage effectively.

Description

The Neoxen QX platform serves as a globally certified cornerstone for advanced information management solutions. With Neoxen QX, the seamless integration of various information systems—spanning cloud, legacy on-premises, and hybrid frameworks for intelligent urban development—is made possible. Our expertise lies in the most innovative technologies tailored for smart cities and international corporations. Whether you're seeking Bentley or Microsoft cloud services or expert consulting, we are ready to assist you. By utilizing our offerings, you can harness the robust capabilities of enterprise-grade cloud infrastructure combined with the newest business advancements. The QX Enterprise Cloud ensures government-level, PCI DSS compliant virtual data center services through Microsoft Azure, and we provide these services worldwide. For those seeking alternatives, we also offer carrier-grade High Availability data centers situated in Finland, allowing you the flexibility to select one option or both for your needs. This dual offering ensures that you can find the perfect fit for your organizational requirements.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Freshdesk Yes 
HubSpot CRM Yes 
Microsoft Dynamics 365 Yes 
Salesforce Yes 
Zendesk Yes 
easiware Yes 

Integrations

Freshdesk No 
HubSpot CRM No 
Microsoft Dynamics 365 No 
Salesforce No 
Zendesk No 
easiware No 

Pricing Details

Contact vendor for pricing
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Axialys

Country

France

Website

www.axialys.com

Vendor Details

Company Name

Neoxen Systems

Country

Finland

Website

www.neoxen.com

Product Features

Telephony

Auto-Dialer Yes 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration Yes 

Product Features

Content Management

Audio Content Yes 
Customizable Templates Yes 
Document Indexing Yes 
E-forms Yes 
Full Text Search Yes 
Image Editor Yes 
SEO Management No 
Text Editor Yes 
Version Control No 
Video Content Yes 
Website Management Yes 

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