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features
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support

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Description

Connect with your clientele through various digital platforms to achieve success by reducing expenses, enhancing revenue, and elevating customer satisfaction levels. Our organization holds the view that having contextual awareness is essential for delivering top-notch digital interactions with consumers. Service providers can effectively identify, suggest, and implement pertinent new services tailored to specific consumer groups. Our platform facilitates a comprehensive engagement strategy that includes self-service options, product selections, payment processing, app push notifications, and links to targeted promotions or directions to nearby store locations. This closed-loop interaction not only presents information in a way that is both significant and actionable for consumers but also aids service providers in optimizing their overall market share. AwareX stands out as a completely software-as-a-service solution, seamlessly hosted in the cloud, enabling around-the-clock customer engagement tailored to a diverse array of customer journeys. Moreover, by leveraging this platform, businesses can foster deeper relationships with their customers, ensuring that they remain responsive and relevant in a competitive landscape.

Description

Illuminate the key moments and channels that can effectively engage the right audience. Powered by the exceptional insights from our acclaimed Valassis Consumer Graph™, you will uncover new lucrative markets, target demographics, and innovative strategies to connect with consumers. Identify fresh audiences and understand their underlying motivations. Valassis Illumis highlights impactful moments and optimal media for broadening your reach, captivating consumers, and achieving the best outcomes. As a comprehensive marketing platform, Valassis Illumis fine-tunes results and continuously evolves to enhance consumer discovery and foster growth for marketers. This innovative, multi-patented platform was meticulously crafted by Valassis to provide marketing services that yield significant results and boost commerce. Recognizing the ideal consumers to engage allows you to create more precise and relevant campaigns. Our unique coupon insights not only identify individuals who are inclined to save but also reveal which offers are most effective in eliciting a response, ensuring your marketing efforts are as impactful as possible. By leveraging these insights, you can significantly improve your campaign strategies and drive engagement on a larger scale.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

AwareX

Founded

2017

Country

United States

Website

www.awarex.com

Vendor Details

Company Name

Valassis

Founded

1970

Country

United States

Website

valassis.com/our-technology/illumistm-driving-marketing-results-accelerating-commerce-valassis/

Product Features

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management Yes 
Content Syndication Yes 
Feedback Collection Yes 
Gamification Yes 
Live Chat Yes 
Video Content Yes 

Product Features

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