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Description
Avoca is an innovative communication platform that leverages artificial intelligence to serve as an "AI front office" for businesses in the service sector, aimed at efficiently capturing, converting, and managing all customer interactions through calls, texts, and chats within a unified automated system. Equipped with perpetually active AI agents, the platform responds to incoming inquiries in real-time, seamlessly integrates job bookings into CRM systems, and guarantees that no potential lead is overlooked, no matter the time of day or the volume of calls. The system focuses on complete automation of the customer journey, guiding clients from initial contact to scheduled services, and merges voice AI with multi-channel communication to answer leads swiftly while directing them through organized workflows. Additionally, Avoca goes beyond mere call management by offering outbound marketing campaigns and customer engagement strategies through automated SMS and calling sequences, allowing businesses to reconnect with previous customers and sustain a robust pipeline of future bookings. This comprehensive approach not only enhances operational efficiency but also significantly boosts client satisfaction and retention rates.
Description
Callers is an advanced communication platform that leverages AI to enhance both inbound and outbound customer interactions, enabling the qualification of leads, scheduling of meetings, and management of support tasks while also re-engaging contacts efficiently, all through human-like AI agents available around the clock, which significantly lessens the need for additional personnel. This platform consolidates communications from various channels like voice calls, SMS, WhatsApp, and Telegram into a single, intelligent system that retains context, ensuring customers do not have to repeat previous interactions and that brands maintain uniform responses; it also boasts integration capabilities with over 300 tools and CRMs to tailor conversations using real-time data and to automate processes throughout the customer journey. Furthermore, Callers' AI agents are adept at performing cold calls to sift through and qualify potential clients, setting appointments, guiding new users through onboarding, winning back those who have left, confirming events, and addressing incoming inquiries with a natural and engaging conversational style, frequently facilitating direct connections to human representatives for qualified leads, which enhances the overall customer experience. This intelligent system not only streamlines the communication process but also drives efficiency in customer relationship management.
API Access
Has API
API Access
Has API
Integrations
Apollo
Cal.com
ClickUp
Gmail
Google Calendar
Google Cloud Platform
Google Sheets
HubSpot CRM
Intercom
Jira
Integrations
Apollo
Cal.com
ClickUp
Gmail
Google Calendar
Google Cloud Platform
Google Sheets
HubSpot CRM
Intercom
Jira
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Avoca
Founded
2022
Country
United States
Website
www.avoca.ai/
Vendor Details
Company Name
Callers
Founded
2019
Country
United States
Website
www.callers.ai/
