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Description
AvenDATA stands out as a premier provider specializing in the archiving and decommissioning of legacy systems. We aim to transform the landscape of system decommissioning with our innovative ViewBox archive solution, which has been developed from years of expertise in managing legacy system archives. The primary goal of our ongoing enhancements to ViewBox is to ensure users can easily and comfortably navigate their legacy data, tables, and documents. Our projects are conducted entirely remotely, allowing our team to consistently deliver archiving solutions on schedule, regardless of geographical location. This approach not only ensures efficiency but also promotes resource-saving practices across the globe. Furthermore, we pride ourselves on our ability to adapt swiftly to our clients' needs regarding resources and project timelines. Given the increasing global demand, we ensure our clients' data is securely hosted in a certified data center, providing peace of mind and reliability. We are committed to maintaining the highest standards and responsiveness in our services.
Description
One platform for IT service management, HAM asset management, and all ESM requests. Octopus ITSM software provides a single platform for request and asset management at any scale. Octopus ITSM software will ensure that your internal services, ITSM, and CMMS strategies are centered on user satisfaction. Octopus ITSM software's Cloud architecture and numerous integration features ensure a quick, positive return on your investment. Octopus ITSM software allows you to quickly identify the right gains and make them happen to improve your IT team's work practices.
API Access
Has API
API Access
Has API
Integrations
Stackify Retrace
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$60.00/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AvenDATA
Founded
2003
Country
Germany
Website
avendata.com
Vendor Details
Company Name
Octopus-ITSM.com
Founded
2005
Country
Canada
Website
www.octopus-itsm.com
Product Features
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal