Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Autotrader B2B provides a comprehensive array of digital marketing, advertising, analytics, and retailing tools specifically crafted for automotive dealerships, aiming to bridge the gap between dealers and prospective car buyers actively searching for vehicles. This suite includes customized solutions for both Franchise and Independent dealers, featuring listing packages that showcase new, used, and specialty cars to eager shoppers, all while offering flexible visibility options and advanced merchandising features. Additionally, real-time analytics empower dealers to identify which vehicles generate the most interest and make informed decisions accordingly. The platform also boasts digital retailing capabilities that facilitate the online purchasing journey, allowing consumers to estimate payments, assess trade-in values, and apply for financing from any device, effectively streamlining the sales process before customers even step foot in a dealership. Furthermore, its distance retailing functionalities enable dealers to extend their reach beyond the confines of their local area by promoting delivery services and virtual selling methods, thus enhancing their market presence and boosting sales opportunities. By incorporating these innovative features, Autotrader B2B not only assists dealerships in closing more sales but also transforms the car buying experience for customers.
Description
No vehicle has ever been sold or serviced without some form of dialogue, and modern consumers overwhelmingly favor messaging as their primary means of communication. LivePerson Automotive equips dealerships with robust messaging solutions that not only attract more customers but also enhance the quality of their experiences and foster greater loyalty. While car buyers often lean towards online research and purchasing, they frequently encounter challenges when it comes to filling out forms or locating specific information. In fact, 74% of online purchasers indicate they would be more inclined to complete forms if live chat assistance was available to provide details about vehicles or financing options. By offering consumers easy access to your team, you can help them navigate the purchasing journey more smoothly through Conversational Car Buying™, renowned as the leading live chat and messaging platform in the automotive sector. This innovative approach not only streamlines the buying process but also builds a more personalized experience that resonates with today's digital-savvy customers.
API Access
Has API
No
API Access
Has API
No
Integrations
AutoTempest
Yes
Boost.ai
No
Conectys
No
DataParser
No
Datto RMM
No
Dealer.com
Yes
DealerVLO
Yes
Dealertrack DMS
Yes
LivePerson
No
Marchex
No
Integrations
AutoTempest
No
Boost.ai
Yes
Conectys
Yes
DataParser
Yes
Datto RMM
Yes
Dealer.com
No
DealerVLO
No
Dealertrack DMS
No
LivePerson
Yes
Marchex
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Autotrader US
Founded
1998
Country
United States
Website
b2b.autotrader.com/solutions/
Vendor Details
Company Name
LivePerson
Founded
1995
Country
United States
Website
www.livepersonautomotive.com
Product Features
Auto Dealer
Accounting
No
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
No
F&I Management
No
Financing Management
No
Form Printing
No
Inventory Management
No
Lease Management
No
New Car Dealer
No
New Car Lot
No
Online Inventory
No
Parts Management
No
Sales Management
No
Service Department
No
Used Car Lot
No
Website Integration
No
Product Features
Auto Dealer
Accounting
No
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
Yes
Customer Database
No
Document Management
Yes
F&I Management
No
Financing Management
No
Form Printing
No
Inventory Management
No
Lease Management
No
New Car Dealer
Yes
New Car Lot
Yes
Online Inventory
No
Parts Management
No
Sales Management
Yes
Service Department
Yes
Used Car Lot
Yes
Website Integration
Yes
Conversational Marketing
Appointment Scheduling
No
Audience Segmentation
No
Chatbot
No
Email Automation
No
Group Messaging
No
Human Handover
No
Lead Distribution
No
Lead Qualification
No
Mobile Messaging
No
Multi-Channel Communication
No
Product Recommendations
No
Video Chat
No
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes