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Description
Automated Email Manager automates repetitive tasks associated with your inbound emails and attachments. This can save you valuable time and energy. It monitors your email box and automatically detects new messages. It then applies the specified action(s), such as copying or moving emails, saving emails in PDF, replying to emails, and saving them in PDF. Add page number and/or stamps with date, time, and any other information. Automatic Email Manager offers many actions. These actions include printing, converting in pdf, extracting emails, notifying in Slack, ...,, and replying to emails. These actions can be grouped together and applied to an account. It is incredibly easy to use.
Description
Transform customer support into a seamless experience directly from your WordPress site. Every action taken on each ticket is meticulously recorded, giving you total oversight! Automate email notifications for six crucial events, such as when a new ticket is created or when a ticket receives a response. You have full authority over all text and graphics displayed. Enhance your email capabilities and event tracking through our premium add-ons. Assign tickets to the support agent with the fewest open cases to optimize workload. Utilize our smart-agent add-on for advanced ticket management and routing. Customize your ticket forms by adding unique fields, with 13 different field types available – the highest among helpdesk plugins! For even greater functionality, consider our premium custom-fields add-on. Seamlessly integrate complex logic and dynamic forms using the Gravity Forms bridge. What’s a ticket without the ability for clients to attach documents? The system supports multiple file attachments per ticket, even in the free version, ensuring all necessary information can be shared effortlessly. Additionally, this feature enhances communication and makes problem resolution quicker and more efficient.
API Access
Has API
API Access
Has API
Integrations
Gmail
Groundhogg
Microsoft 365
Microsoft Excel
Microsoft Exchange
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
WordPress
Yahoo! Mail
Integrations
Gmail
Groundhogg
Microsoft 365
Microsoft Excel
Microsoft Exchange
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
WordPress
Yahoo! Mail
Pricing Details
$99 one/year
Free Trial
Free Version
Pricing Details
$149 per year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Namtuk
Founded
2004
Country
France
Website
www.automatic-email-manager.com
Vendor Details
Company Name
Structured Markets Group
Country
Canada
Website
getawesomesupport.com
Product Features
Email Management
Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management