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Average Ratings 0 Ratings
Description
Gnani.ai's AI-driven virtual assistant is a powerful and adaptable solution aimed at greatly improving customer interactions while simultaneously lowering operational expenses. This platform provides a low-code/no-code interface with more than 100 pre-configured workflows, enabling organizations to launch their services in under a week. It accommodates over 40 languages, guarantees immediate responses, and achieves a remarkable 70% cut in operational costs. Thanks to its sophisticated natural language understanding (NLU) features, it can effectively manage queries with multiple intents and entities, maintaining over 90% accuracy. Additionally, the system incorporates continuous unsupervised learning, which guarantees that the virtual assistant evolves and enhances its performance over time. With such impressive capabilities, businesses can expect not only efficiency but also a significant boost in user satisfaction.
Description
For more than two decades, noHold has been refining SICURA, a platform that empowers individuals without programming expertise to independently manage and enhance their experience. The innovative technology we employ is specifically crafted to analyze user interactions, allowing businesses to uncover valuable insights that enhance their marketing, sales, and customer support initiatives. The core advantage of our platform is the wealth of knowledge we extract from direct customer feedback. Our Virtual Assistants initiate dialogues with customers, guiding them through interactions with our AI-driven platform, which is adept at resolving issues and facilitating actions such as form submissions. One notable success story involves an Online Educational Institution that integrated a Virtual Assistant into their learning management system, resulting in a remarkable 46% decrease in quarterly support tickets. Likewise, a Government Agency successfully lowered the need for live agent escalations by 52% by incorporating their Virtual Assistant into their telecommunication system. This highlights how effectively our technology can streamline customer service operations across various sectors.
API Access
Has API
API Access
Has API
Integrations
Amazon Connect
Ameyo by Exotel
Aspect CTRM
Avaya Cloud Office
Exotel
Freshdesk
Genesys Cloud CX
HubSpot CRM
HubSpot Customer Platform
Kaleyra
Integrations
Amazon Connect
Ameyo by Exotel
Aspect CTRM
Avaya Cloud Office
Exotel
Freshdesk
Genesys Cloud CX
HubSpot CRM
HubSpot Customer Platform
Kaleyra
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
gnani.ai
Country
India
Website
www.gnani.ai/products/ai-powered-virtual-assistant/
Vendor Details
Company Name
noHold
Country
United States
Website
www.nohold.com
Product Features
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal