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Description
Streamline Your Booking Process. Introducing the ultimate automation solution tailored specifically for the short-term rental sector. Automata handles every aspect of guest bookings, allowing you to concentrate on expanding your rental business. Enhance the guest experience and elevate your status to a vacation rental super host while gaining extra time for other priorities. As a component of the Tokeet suite, Automata ensures that guests receive pertinent information at the right moment and in their preferred language. Keep both guests and staff well-informed and engaged throughout the entire guest journey, from inquiry to checkout, with seamless automated support at every step. Engage with your guests or team through email, SMS, or push notifications, ensuring that everyone stays updated on any modifications to booking details. Additionally, when a guest responds to your SMS or email, their reply is automatically archived within their Tokeet message thread, streamlining your communication process even further. This level of automation not only improves operational efficiency but also significantly enhances overall guest satisfaction.
Description
Touchpoints serves as a valuable resource for independent hosts managing short-term rentals by enhancing the guest experience. By utilizing QR codes and monitored links, hosts can provide immediate answers to guests' inquiries regarding Wi-Fi, check-in procedures, appliance usage, and checkout processes. Each touchpoint can be connected to the host's current information page, allowing for the tracking of scan and click statistics for every placement. The system requires no app installation or login from guests, making it user-friendly. Additionally, there is a complimentary plan offered for those interested in trying out the service. This tool ultimately streamlines communication and ensures a smoother stay for visitors.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
IFTTT
Yes
Mailchimp
Yes
Signature
Yes
Slack
Yes
Tokeet
Yes
Zapier
Yes
Integrations
IFTTT
No
Mailchimp
No
Signature
No
Slack
No
Tokeet
No
Zapier
No
Pricing Details
$9.99 per month
Free Trial
Yes
Free Version
No
Pricing Details
$5/month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Tokeet
Founded
2015
Country
Canada
Website
www.useautomata.com
Vendor Details
Company Name
Touchpoints
Founded
2026
Website
www.touchpoints.to/
Product Features
Workflow Management
Access Controls/Permissions
No
Approval Process Control
No
Business Process Automation
No
Calendar Management
No
Compliance Tracking
No
Configurable Workflow
No
Customizable Dashboard
No
Document Management
No
Forms Management
No
Graphical Workflow Editor
No
Mobile Access
No
No-Code
No
Task Management
No
Third Party Integrations
No
Workflow Configuration
No
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
No
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
No