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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Authority Utility simplifies the process of generating invoices and collecting outstanding payments. By transitioning from manual processing to online payment systems, you can enhance employee efficiency and optimize resource allocation. With sophisticated proofing tools, the precision of your invoices will see a notable boost, and our adaptable printing solutions ensure that your customers receive the correct information promptly. Payments can be swiftly entered into the system, or you can take advantage of our integration options to fully automate the payment process using web payments, lockboxes, or direct debit methods. This allows you to dedicate less time to reporting, enabling you to concentrate on higher-level strategic objectives. Tailored reporting features permit you to glean important insights that can guide decisions aimed at improving services, lowering costs, and increasing overall productivity. Moreover, your residents will also reap the benefits, as they will find it easier and quicker to complete their utility payments. Ultimately, this streamlined approach not only enhances operational efficiency but also fosters a better experience for your customers.

Description

Muni-Link is an advanced cloud-based software solution for utility billing, developed by Link Computer Corporation. This innovative platform is specifically designed for cities, municipalities, townships, authorities, and private utility firms, allowing users to easily make payments, access electronic bills, and track their usage, amounts owed, and payment history through an online interface. Key functionalities of Muni-Link encompass a customer portal, online payment capabilities, electronic billing, and integrated CASS certification, among others. Additionally, the software aims to enhance operational efficiency and improve customer satisfaction by streamlining the billing process.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Civica

Founded

1980

Country

United States

Website

www.civica.com/en-us/container---product-pages/authority-utility/

Vendor Details

Company Name

Link Computer Corporation

Founded

1980

Country

United States

Website

muni-link.com

Product Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Payroll

401(k) Tracking
Attendance Management
Benefits Management
Check Printing
Compensation Management
Deductions Management
Direct Deposit
Multi-Country
Multi-State
Reporting/Analytics
Self Service Portal
Tax Compliance
Vacation / Leave Tracking
W-2 and 1099 Preparation
Wage Garnishment

Product Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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