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Description
Authority Utility simplifies the process of generating invoices and collecting outstanding payments. By transitioning from manual processing to online payment systems, you can enhance employee efficiency and optimize resource allocation. With sophisticated proofing tools, the precision of your invoices will see a notable boost, and our adaptable printing solutions ensure that your customers receive the correct information promptly. Payments can be swiftly entered into the system, or you can take advantage of our integration options to fully automate the payment process using web payments, lockboxes, or direct debit methods. This allows you to dedicate less time to reporting, enabling you to concentrate on higher-level strategic objectives. Tailored reporting features permit you to glean important insights that can guide decisions aimed at improving services, lowering costs, and increasing overall productivity. Moreover, your residents will also reap the benefits, as they will find it easier and quicker to complete their utility payments. Ultimately, this streamlined approach not only enhances operational efficiency but also fosters a better experience for your customers.
Description
Muni-Link is an advanced cloud-based software solution for utility billing, developed by Link Computer Corporation. This innovative platform is specifically designed for cities, municipalities, townships, authorities, and private utility firms, allowing users to easily make payments, access electronic bills, and track their usage, amounts owed, and payment history through an online interface. Key functionalities of Muni-Link encompass a customer portal, online payment capabilities, electronic billing, and integrated CASS certification, among others. Additionally, the software aims to enhance operational efficiency and improve customer satisfaction by streamlining the billing process.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Civica
Founded
1980
Country
United States
Website
www.civica.com/en-us/container---product-pages/authority-utility/
Vendor Details
Company Name
Link Computer Corporation
Founded
1980
Country
United States
Website
muni-link.com
Product Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
Payroll
401(k) Tracking
Attendance Management
Benefits Management
Check Printing
Compensation Management
Deductions Management
Direct Deposit
Multi-Country
Multi-State
Reporting/Analytics
Self Service Portal
Tax Compliance
Vacation / Leave Tracking
W-2 and 1099 Preparation
Wage Garnishment
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management