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Description
Maximize the effectiveness of your business platforms such as CRM, ATS, PM, PRM, and LMS by transforming your relationship management intelligence with Aurinko's advanced communications API and efficient activity capture and synchronization solutions. By utilizing Aurinko's extensive range of tools, including a dynamic communications API and intuitive sync functionality, you can gain valuable insights into relationship management, ensuring you remain ahead in your strategic planning. Their offerings also feature easy-to-integrate Gmail and Outlook add-ons, which enhance your essential communication capabilities while providing customizable, pre-built solutions. Automatically capture email and calendar interactions to enrich CRM records, facilitating the identification of potential closed/won opportunities, uncovering missing CRM contacts, and recommending new connections. Synchronize calendar events, contacts, and tasks bidirectionally to gain a clearer understanding of crucial relationships and their engagement levels, ultimately leading to more informed decision-making. By integrating these solutions, your business can foster stronger connections and streamline operations effectively.
Description
This Communications Platform as a Service (CPaaS), equipped with an API and low-code capabilities, is tailored to assist enterprises in minimizing expenses, simplifying processes, and expediting IT initiatives. Users can quickly design and automate customer journeys using an intuitive drag-and-drop editor filled with robust building blocks (nodes). Transitioning to low-code development can significantly shorten the time required to launch new applications and customer journeys. The platform allows for the seamless consumption of events from current systems to initiate customer communication workflows. It enables the integration of customer interactions with backend systems, facilitating comprehensive automation from start to finish. Users can effortlessly test, deploy, and make iterative adjustments to workflows within a secure and scalable serverless framework. Additionally, the platform boasts a rich array of communication APIs and SDKs, including options for SMS, voice, push notifications, RCS, WhatsApp, and video, allowing businesses to connect with customers on their chosen channels. This flexibility not only enhances customer engagement but also streamlines operational efficiency across various platforms.
API Access
Has API
API Access
Has API
Integrations
BasicOps
Cal ID
Gmail
Google Workspace
Microsoft Outlook
Microsoft Teams
NiCE CXone Mpower
Recall.ai
Rootly
Salesforce Agentforce Service
Integrations
BasicOps
Cal ID
Gmail
Google Workspace
Microsoft Outlook
Microsoft Teams
NiCE CXone Mpower
Recall.ai
Rootly
Salesforce Agentforce Service
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Aurinko
Founded
2020
Country
United States
Website
www.aurinko.io
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
imimobile.com/products/webex-connect
Product Features
Product Features
Cloud Communication Platform
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Customer Journey Mapping Tools
Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates