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features
design
support

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Write a Review

Description

AuraMind offers a comprehensive solution for monitoring employees and managing workforce dynamics across office, hybrid, and remote environments. It features a Windows agent that connects to a web-based dashboard, enabling managers to observe team screens, request real-time screen views, assess periodic screenshots, and track activity on various applications and websites. Administrators have the flexibility to permit or restrict application usage, analyze attendance and activity logs, and set up alerts to flag any anomalies. Additionally, the software generates a daily brief powered by AI, which summarizes key metrics such as team activity, attendance, gaps in device or screenshots, and frequently utilized applications, along with recommended actions for follow-up. The functionality is segmented into specific modules that super administrators can customize for each organization, offering teams the ability to tailor their visibility settings. Notably, AuraMind emphasizes its commitment to privacy by assuring users that it does not record keystrokes or examine email or chat communications. This approach allows companies to maintain oversight while respecting individual privacy.

Description

Avaya tackles the increasing challenge of modern communications with the Avaya Aura® Platform, an innovative real-time communications framework that leverages session-based collaboration technologies. Rather than complicating matters or necessitating a complete overhaul of existing systems, the Avaya Aura® Platform provides a streamlined and evolutionary approach that transitions from today's isolated, single-purpose, and geographically constrained communication systems. The outcome is a transformative and economical multimedia communications framework that effectively integrates both current and future investments in voice, video, real-time collaboration, and beyond. Specifically designed to meet the demands of people-centric collaboration within the contemporary engaged enterprise, the Avaya Aura® Platform employs a distinct application of the Session Initiation Protocol (SIP) to harmonize media, networks, devices, applications, and presence over a shared infrastructure. This unification not only enhances communication efficiency but also fosters greater collaboration across various platforms and devices.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CommunityWFM No 
Dynamics Telephony No 
Eat App No 
Empirix No 
Graphlogic GL Platform No 
LumenVox Voice Biometrics No 
ServEngage No 
ServSecure No 
TCS Intelligent Urban Exchange No 
TCS MasterCraft DataPlus No 
TCS MasterCraft DevPlus No 
TCS Optumera No 
TCS TAP No 
WEBTEXT No 
WatchTower Security Management App No 
WebRezPro No 
Zoho CRM No 
ice Contact Center No 

Integrations

CommunityWFM Yes 
Dynamics Telephony Yes 
Eat App Yes 
Empirix Yes 
Graphlogic GL Platform Yes 
LumenVox Voice Biometrics Yes 
ServEngage Yes 
ServSecure Yes 
TCS Intelligent Urban Exchange Yes 
TCS MasterCraft DataPlus Yes 
TCS MasterCraft DevPlus Yes 
TCS Optumera Yes 
TCS TAP Yes 
WEBTEXT Yes 
WatchTower Security Management App Yes 
WebRezPro Yes 
Zoho CRM Yes 
ice Contact Center Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

AuraMind

Country

Pakistan

Website

auramindpro.com

Vendor Details

Company Name

Avaya

Country

United States

Website

www.avaya.com/es/documents/fs-avaya-aura-platform-uc4803se.pdf

Product Features

Employee Monitoring

Activity Monitoring No 
Browsing History No 
Email Monitoring No 
Keystroke Recording No 
Productivity Analysis No 
Remote Control No 
Screen Activity Recording No 
Time & Attendance No 
Time Tracking No 

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Alternatives

Alternatives