Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
AuraMind offers a comprehensive solution for monitoring employees and managing workforce dynamics across office, hybrid, and remote environments. It features a Windows agent that connects to a web-based dashboard, enabling managers to observe team screens, request real-time screen views, assess periodic screenshots, and track activity on various applications and websites. Administrators have the flexibility to permit or restrict application usage, analyze attendance and activity logs, and set up alerts to flag any anomalies. Additionally, the software generates a daily brief powered by AI, which summarizes key metrics such as team activity, attendance, gaps in device or screenshots, and frequently utilized applications, along with recommended actions for follow-up. The functionality is segmented into specific modules that super administrators can customize for each organization, offering teams the ability to tailor their visibility settings. Notably, AuraMind emphasizes its commitment to privacy by assuring users that it does not record keystrokes or examine email or chat communications. This approach allows companies to maintain oversight while respecting individual privacy.
Description
Avaya tackles the increasing challenge of modern communications with the Avaya Aura® Platform, an innovative real-time communications framework that leverages session-based collaboration technologies. Rather than complicating matters or necessitating a complete overhaul of existing systems, the Avaya Aura® Platform provides a streamlined and evolutionary approach that transitions from today's isolated, single-purpose, and geographically constrained communication systems. The outcome is a transformative and economical multimedia communications framework that effectively integrates both current and future investments in voice, video, real-time collaboration, and beyond. Specifically designed to meet the demands of people-centric collaboration within the contemporary engaged enterprise, the Avaya Aura® Platform employs a distinct application of the Session Initiation Protocol (SIP) to harmonize media, networks, devices, applications, and presence over a shared infrastructure. This unification not only enhances communication efficiency but also fosters greater collaboration across various platforms and devices.
API Access
Has API
No
API Access
Has API
No
Integrations
CommunityWFM
No
Dynamics Telephony
No
Eat App
No
Empirix
No
Graphlogic GL Platform
No
LumenVox Voice Biometrics
No
ServEngage
No
ServSecure
No
TCS Intelligent Urban Exchange
No
TCS MasterCraft DataPlus
No
Integrations
CommunityWFM
Yes
Dynamics Telephony
Yes
Eat App
Yes
Empirix
Yes
Graphlogic GL Platform
Yes
LumenVox Voice Biometrics
Yes
ServEngage
Yes
ServSecure
Yes
TCS Intelligent Urban Exchange
Yes
TCS MasterCraft DataPlus
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
AuraMind
Country
Pakistan
Website
auramindpro.com
Vendor Details
Company Name
Avaya
Country
United States
Website
www.avaya.com/es/documents/fs-avaya-aura-platform-uc4803se.pdf
Product Features
Employee Monitoring
Activity Monitoring
No
Browsing History
No
Email Monitoring
No
Keystroke Recording
No
Productivity Analysis
No
Remote Control
No
Screen Activity Recording
No
Time & Attendance
No
Time Tracking
No
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes